Roman Pichler

MAY 11, 2021

Myth #1: The product owner must ensure that the stakeholders are satisfied. But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal.

Weak Development Team 366

Weak Development Team Product Research User Testing Customer Experience 366

The Product Guy

APRIL 9, 2019

Guest Post by: Eric Wang (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Chris Butler]. The notion of a strategy in product management seems like something that only high-level stakeholders at the executive level should care about. Make a list of the scope and the challenges to your product. Second Attempt.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Mind the Product

NOVEMBER 1, 2017

Our team is building a product for just one person. Eric is a senior developer at a medium-sized software company. Eric loves coding and is passionate about new products. This is a brief of the persona built for one of our products. This is the benefit of having a persona for a product. Unbelievable!

Construction 139

Construction Workshop User Testing Customer Experience 139

Alchemer Mobile

AUGUST 27, 2020

If we’ve learned anything in 2020, it’s that flexibility is key to being a strong product manager – especially when it comes to the mobile experience. For many mobile product managers, their biggest goal is to create a realistic product roadmap and hit key milestones on time. Go beyond NPS as a core KPI.

User Testing 246

User Testing Product Research Feedback Software Research Software 246

Sachin Rekhi

APRIL 5, 2020

Those experiences shaped the way that we both now think about building an effective data-driven product culture. One practice that both companies established was weekly executive-level metrics reviews. Why metrics reviews matter. Instead, they establish strong systems of accountability as well as systems of inspection.

Systems Review 196

Systems Review Software Review Data Visualization User Testing 196

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Loyalty : Will customers recommend you to a friend and continue using your product, even when competitors come calling? Sentiment is the emotion behind customer engagement.

User Testing 246

User Testing Customer Feedback Feedback Software Customer Experience 246

Userpilot

MARCH 23, 2023

Looking for the best NPS survey template to personalize? Creating an NPS survey can be hard sometimes, but using a template simplifies the entire survey process. In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base. Keep reading!

Product Research 98

Product Research User Testing Feedback Software Customer Feedback 98

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 158

Reporting Tools Agile Feedback Software User Testing 158

Atlassian

JANUARY 21, 2022

Now more than ever, performance reviews provide an important opportunity to launch candid conversations about future goals. By sharing the written review ahead of time, managers can set the foundation for positive communication. And somehow, so do performance reviews. Self reviews are a common component in performance reviews.

Software Review 123

Software Review User Testing Construction Product Research 123

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. If they don’t match the persona market, these contacts are not likely to offer constructive criticism given they may not even relate to the pain you are seeking to address.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Intercom, Inc.

MARCH 31, 2020

We’re fortunate to work with a broad range of customers, many of whom have put their products and platforms to use to fight against COVID-19. These companies have helped teachers lead productive and accessible remote classrooms so that their students can still get the best education possible.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

Userpilot

SEPTEMBER 24, 2024

Deploying the major types of survey questions enables you to understand your customers better and make more data-driven product improvements. We'll delve into 11 types of survey questions, providing concrete survey question examples and best practices to help you collect accurate feedback at scale.

Data Visualization 111

Data Visualization Customer Feedback Product Research User Testing 111

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc. Alternatives: Unbounce.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability tests check if people can use a product. What is usability testing? What is the purpose of usability testing?

User Testing 141

User Testing Product Research Research Software Feedback Software 141

Intercom, Inc.

JUNE 17, 2019

These technical problems, also known as email screeners or, as we call them at Intercom, take-home tests, are a useful way to initially evaluate the technical ability of candidates applying for engineering positions. Where do take-home tests fit in the interview process? Take-home test ??. Call with an engineering manager ??.

Engineering 131

Engineering User Testing Software Review Technical Review 131

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. a product leader. Shift your individual focus from design and execution to vision and strategy.

Systems Review 141

Systems Review Feedback Software Weak Development Team Technical Review 141

Roman Pichler

MAY 11, 2021

Myth #1: The product owner must ensure that the stakeholders are satisfied. But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

Mind the Product

SEPTEMBER 20, 2018

Product managers have a unique view on what’s happening across the business, provided the relationships are working well. Source: Martin Eriksson, Mind the Product. Source: Martin Eriksson, Mind the Product. I’ve experienced issues like this throughout my product management career. Salespeople are Product Managers too.

User Testing 189

User Testing Customer Feedback Customer Experience Product Management 189

Lenny Rachitsky

APRIL 30, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now Founded less than two years ago, Perplexity has become a many-times-a-day-use product for me, replacing many of my Google searches—and I’m not alone. ” For more, check out Perplexity.

Data Visualization 142

Data Visualization User Testing Product Research Technical Review 142

Agile Velocity

AUGUST 18, 2021

For example, Agile HR departments can adopt the core Agile principle of reflecting regularly, challenging one of the more nerve-racking traditions… the annual performance review. . In this post, we explore an alternative to the typical annual performance review: peer round tables. . How to hold a peer round table review.

Agile 97

Agile Software Review Feedback Software Product Research 97

Split

APRIL 24, 2024

Managing numerous testing environments poses a significant hurdle in the complex sphere of software development. Test environments are where code becomes a reality. These environments provide a controlled space for testing and refinement before a product is released to end users.

Feedback Software 59

Feedback Software Software Review User Testing Product Research 59

Roman Pichler

JULY 11, 2016

Manage the Product, not the Team. Focus on your job as the product manager or product owner, and manage the product, not the team. Provide guidance on the product, including its market, value proposition, business goals, and key features. Provide constructive feedback and share your concerns.

Weak Development Team 178

Weak Development Team Development Research Software Feedback Software 178

The Product Coalition

NOVEMBER 24, 2020

TL; DR: The Scrum Master Theses The following 70 Scrum Master theses describe the role of a holistic product creation perspective. The theses cover the accountabilities of the Scrum Master from product discovery to product delivery in a hands-on practical manner. Do you want to get this article in your inbox?

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

Intercom, Inc.

JULY 25, 2019

Today’s episode of Intercom on Product is all about principles. We use product principles a lot in Intercom to guide us, in terms of how we build, what we build and how we make decisions. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

The Product Coalition

DECEMBER 21, 2021

Here’s our story how we’re developing a product using machine learning and neural networks to boost translation and localization Artificial intelligence and its applications are one of the most sensational topics in the IT field. For over 10 years Stas has been helping IT companies enter foreign markets with new products. Interesting.

Artificial Inteligence 148

Artificial Inteligence Analytic Tools Weak Development Team Data Visualization 148

The Product Coalition

OCTOBER 30, 2023

This was the third conversation we were having about the product, an app that served our own company along with external customers. That’s how budgets were constructed up until this year. We shifted from functional and feature budgeting to portfolio and product budgeting. But it’s not like we shut the product down.

Roadmap 147

Roadmap Feedback Software Onboarding KPIs User Testing 147

Userpilot

JULY 17, 2024

Product management is an essential practice that must be done well to ensure that your product remains competitive in the industry. And that necessitates implementing the right set of product management principles to make correct product decisions. They ensure that your product abides by its basic values.

Data Visualization 104

Data Visualization Product Research User Testing Analytic Tools 104

Userpilot

JANUARY 27, 2022

Are you looking to reduce product churn for your SaaS business? If speaking realistically, product churn is inevitable for SaaS companies but decreasing churn by just 5% can cause your profit to rise as much as 25-125%. So let’s see how you, as a product manager, can reduce product churn and drive growth in your company.

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

Split

FEBRUARY 23, 2023

The usage of a single, common codebase by all developers on a team is emphasized by the software development method known as trunk-based development (TBD). With frequent integrations and codebase validations, this strategy ensures that the code is constantly in a usable state. Finally, automation boosts software quality assurance.

Feedback Software 96

Feedback Software Software Review Development User Testing 96

Userpilot

DECEMBER 18, 2022

Which Product Trends will take 2023 by storm? After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. TL;DR User documentation describes any kind of helpful material intended for the user of a product. But great documentation doesn’t happen by accident.

Document 98

Document Analytic Tools Feedback Software User Testing 98

The Product Coalition

JUNE 14, 2022

Image created by alconost.com Localization helps your product grow and develop. Localization may become necessary at various stages of the product life cycle. Localization may become necessary at various stages of the product life cycle. The product has just come on the market. When is localization required?

Feedback Software 147

Feedback Software User Testing Systems Review Technical Review 147

Gainsight

JANUARY 17, 2020

There is no shortage of feedback these days. When you’re trying to deliver an exceptional product, it’s easy to get lost in the constant deluge of customer feedback. Your users are likely communicating with your company through multiple channels and it can seem like feedback gets lost in a black hole.

User Testing 117

User Testing Customer Feedback Feedback Software Customer Experience 117

Userpilot

JULY 26, 2022

Are you thinking about using qualitative feedback to gauge the success of your SaaS business? While some product managers focus solely on quantitative data, one can argue that qualitative data is just as important because it reveals what customers feel about a SaaS product. Looking to collect and analyze feedback?

Feedback Software 98

Feedback Software User Testing Research Software Customer Feedback 98

Userpilot

DECEMBER 21, 2022

A VoC program can boost customer retention by helping you predict expectations as you analyze customer behavior and feedback. Using surveys can help you get more feedback in a shorter amount of time, but gathering feedback through interviews or focus groups could provide more qualitative data. Customer surveys.

User Testing 98

User Testing Data Visualization Customer Feedback Customer Experience 98

The Product Coalition

NOVEMBER 27, 2023

The growing number of public vertical SaaS winners worth billions of dollars, such as in health sciences (Veeva), construction (Procore), restaurants (Toast), and banking (nCino), demonstrates how cloud-based and mobile app development specialized to certain industries can become giant businesses. It is an expert in building payments.

Research Software 148

Research Software Feedback Software Reporting Tools User Testing 148

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. Think about the complexity involved in developing and releasing a piece of software. This is where the actual software is built in the Waterfall methodology.

Technical Review 98

Technical Review Agile Development Team Review Software Review 98