Sachin Rekhi
APRIL 5, 2020
One practice that both companies established was weekly executive-level metrics reviews. I've come to believe that establishing such a metrics review meeting is critical for developing an effective data-driven culture and I wanted to share some of the best practices around doing so. Why metrics reviews matter.
Alchemer Mobile
FEBRUARY 24, 2022
Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Customer reviews are a great way to track sentiment, and in-app ratings prompts can help inspire customers to leave their thoughts on your mobile experience. In-app ratings prompts.
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Intercom, Inc.
JUNE 23, 2021
As a result, you’ll find no shortage of articles telling you how to write a review – or as they’re commonly known, a post mortem – of your incident. In the past, we asked a set of five questions during incident reviews at Intercom: Do we know what happened? What could our systems do better? Focus on the details.
Product Talk
APRIL 9, 2025
If that language is not well documented, then engineers wont know how to construct requests or interpret responses. Sometimes its due to documentation simply not being a priority. But more often than not, its due to the curse of knowledge. Watch as the customer reviews the documentation. Why does this happen?
The Product Guy
APRIL 9, 2019
In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.
The Product Coalition
NOVEMBER 12, 2024
Build from the Ground Up — Using these principles, construct your roadmap. The automotive industry’s entrenched methods focused on optimizing these ICE systems, often at the expense of innovation in alternative energy sources. Be sure to agree on them, set them, review them, and adjust as you go. Trust, outcomes, value?
The Product Guy
JUNE 25, 2018
One effective strategy to boost your confidence in your report managing these situations is to spend time roleplaying certain scenarios and provide immediate and constructive feedback. You’re working diligently on a high priority ask, but then you get blindsided by a request from a stakeholder. We’ve all been there.
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