Centercode

APRIL 2, 2019

Test strategy is critical to the success of any testing effort – but where do you start? How does your strategy conform to different development methodologies? In our interview with Adam Satterfield , director of Testing and Quality at Anthem, we dive deeper into these questions and the importance of test strategy on the whole.

User Testing 74

User Testing Agile Product Research Testing 74

Product Innovation Educators

MARCH 27, 2023

Since retiring, Sally has started her own consulting business, Strategic Product Development, which focuses on the front end of the innovation process. Innovation strategy is critical. One of their key tactics was to develop an innovation strategy. The company Corning was once very dependent on the telecom industry.

User Testing 83

User Testing Crowdsource Healthcare Finance 83

Gainsight

APRIL 2, 2021

Yet, one cohort of CS leaders exists that I’ve found to truly be special snowflakes: Customer Success teams in companies that employ Product-led Growth strategies. Finally, for the main event, we asked the group to crowdsource a list of things that make Customer Success in the PLG world different. Here are the top 6 insights: 1.

User Testing 52

User Testing Customer Feedback Analytic Tools Customer Experience 52

Gainsight

MAY 23, 2019

People Maps provides a tool for your company to capture the organizational hierarchy of your customer contacts and crowdsource information on the informal relationships between them. Coming soon. Solve difficult data problems with new platform technology.

Data Visualization 75

Data Visualization Analytic Tools Reporting Tools Customer Experience 75

Bain Public

JUNE 11, 2019

Bain Public’s experienced group of product managers reviewed the following 7 product management software systems, helping product managers with a wide variety of tasks such as product strategy and roadmapping, task management, customer feedback, user testing and much more. Roadmap and Build Products Customers Love Aha!

Feedback Software 40

Feedback Software Research Software Analytic Tools Reporting Tools 40

The Product Coalition

JUNE 22, 2020

Positioned as they are at the intersection of business strategy, customer experience and change, nobody is better qualified than product leaders to know. There wasn’t much value found in crowdsourcing either, which has become more popular in recent years. Surprisingly, ideas from leadership ranked near the bottom at 13%.

User Testing 78

User Testing Product Research Customer Feedback Research Software 78