Userpilot

AUGUST 30, 2023

She also founded SaaS consulting firm, Sonderhouse , through which she teams up with other experts to provide sound education and coaching for SaaS startups. In this talk, Leah will show you: How to leverage PLG to navigate challenging markets and position yourself for success. Positioning. Connect with Else on Linkedin.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Mind the Product

JANUARY 9, 2019

Following a talk at ProductTank Bristol, he joined us to chat about the advice he gives both to aspiring product managers and to those angling for leadership positions. Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Quote of the episode. Your Hosts.

Product Research 148

Product Research Technical Review Entertainment Leadership 148

Mind the Product

DECEMBER 3, 2019

Jimena Almendares has held senior product roles and leadership positions at Zynga and Meetup , and now runs the Global Expansion efforts for Intuit. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers.

Customer Experience 93

Customer Experience Data Visualization Product Research Entertainment 93

Product Management University

MARCH 18, 2019

Educates the organization on the dynamics of each market segment such that all disciplines see the same markets through a common lens. Educates marketing, sales, engineering, account managers, client services, etc. Positive, “glass-is-always half-full” attitude. Client services/implementation consultant. Account manager.

B2B 113

B2B Customer Experience Product Management Product Manager 113

Product Innovation Educators

JULY 19, 2021

Returning with us is Greg Geracie the CEO of Actuation Consulting, a global provider of product management training, consulting, and advisory services to some of the world’s most well-known organizations. 4% in education. Surprisingly, respondents were very upbeat and positive. 4% in education. * 1% in government.

Product Research 105

Product Research Research Software Product Management Product Manager 105

Mind the Product

MARCH 31, 2020

It might have implications for how that product is positioned in the market. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. It might have implications for how that product is positioned in the market. Quote of the Episode. Quote of the Episode.

Customer Experience 124

Customer Experience Product Research Feedback Software Data Visualization 124

Intercom, Inc.

JANUARY 31, 2023

Suddenly it seemed that generative AI might transform industries from education to marketing. A number of our customers love this feature and have had great success with it so far: “Intercom’s new Expand feature is a game changer for me and my team at Kala Burdo Consulting.

Artificial Inteligence 188

Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

The Product Coalition

FEBRUARY 5, 2021

Michael soon found a job at a management consulting firm as a Business Analyst working with different technology companies from startups to large enterprises. Six months later Michael became a Project & Accounts Lead, acting as a process design consultant for clients undergoing large-scale business changes.

Research Software 158

Research Software Analytic Tools Product Management Product Manager 158

UX Studio: Product Management

DECEMBER 7, 2022

To help you find the right match we collected the best UX research consultancies you can work with. . Our diverse team consists of 60 dedicated UX designers and UX research consultants with diverse backgrounds, such as sociology, psychology, or human-computer interactions. You can shorten your search by reaching out to UX studio.

User Testing 52

User Testing Research Software Product Research UX 52

Mind the Product

NOVEMBER 12, 2019

These are people, he points out, whose entire career has led them to a position of responsibility and reward – so it naturally follows that the behaviours that got them to this point are the same ones that should ensure continued success. There’s a good write-up at Ars Technica , and the full paper can be found here.

Product Research 92

Product Research Entertainment Enterprise Consulting 92

UX Studio: Product Management

OCTOBER 18, 2023

For example, taking others’ perspectives fosters creative problem-solving and increases positive emotions that contribute to high-quality work. When breathing in, think about positive things. It involves starting with some good things, then addressing the important negative points, and at the end, saying some positive things again.

UX 54

UX Feedback Software Research Software User Testing 54

Bain Public

OCTOBER 4, 2022

Product Momentum is an ITX podcast intended to entertain, educate, celebrate, and give a little back to the product leadership community. Host Paul Gebel, along with co-host Sean Flaherty, discuss various elements that go into creating and managing software products, from building user personas to designing for trackable success.

Entertainment 52

Entertainment Customer Experience Leadership B2B 52

UX Studio: Product Management

OCTOBER 2, 2023

Schedule a free consultation with us and let’s discuss your current goals.​​ It also granted us extensive expertise across various industries and niches, such as fintech, travel, education, healthcare, and more. 5 – Emerge Emerge is a top-rated digital product design agency and consultancy based in the US.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Intercom, Inc.

OCTOBER 26, 2021

It comes down to three things: We’re customer-first: We value positive customer experiences above all else. We’ve adopted a strategy of consultative, value-based selling – one that is transparent and informative and meets buyers where they are in the purchasing process. We look for: SDRs who can create value.

Inbound 160

Inbound Product Research Customer Experience Technical Review 160

Gainsight

FEBRUARY 2, 2024

An online training center serves to train and educate a company’s most valuable assets—their customers. Northpass is now Gainsight Customer Education , and we’re excited to continue innovating together. ” One-on-One Consulting Most customer training efforts begin as one-on-one consulting. .”

Education 52

Education User Testing Customer Experience Research Software 52

Gainsight

JUNE 11, 2021

Major Takeaways: You can’t help others if you’re not in a position to help yourself. ONE Powerful Word That Can Transform Your Customer Relationships with the incredible Nils Vinje, Founder and CEO at Glide Consulting and 30 Day Leadership. Major Takeaways: “Customer education activates customer success.”

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

Userpilot

MARCH 8, 2022

Melissa Perri – Speaker, consultant, and teacher in Product Management. She’s currently a consultant, speaker, and teacher in product management. Andrea has 15+ years of experience in Product Management and Marketing, from SMBs to large enterprises and educational organizations such as Product School. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Modus Create

MARCH 9, 2021

It continues to be our edge in an industry traditionally defined by everything but action – consulting. They began consulting at a large enterprise. The two founders – Jay and Pat, had worked as consultants before starting the company. Explore open positions at Modus Create. 3 to 300 and beyond. Interested?

Magazine 98

Magazine Consulting Education Enterprise 98

Gainsight

AUGUST 5, 2022

You learned about other roles where your experience in CS can be a springboard for those positions. If you have these in your toolbox, in addition to other skills you learn along the way, there is no doubt that you can rise to the next level of CS or transition into another position. . However, you aren’t sure of the path to get there.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Mixpanel

MARCH 30, 2020

Latest studies note that only 35% of product manager roles are filled by women, and most of those roles are entry-level positions, meaning they are often removed from influential decision making. Coursera, which has raised over $300 million in startup funding and has over 20 million users, is at the forefront of education tech.

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116

Userpilot

JULY 31, 2023

Send webinar invitations to educate customers on advanced use cases. Celebrate customer successes to enhance engagement Humans are wired to respond to positive reinforcement : you get a small dopamine hit when you receive a compliment and that makes you want to repeat the same actions to get that feeling again.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

UX Studio: Product Management

JULY 5, 2021

We offer various product design and research services, UX consulting, user experience training, and customized solutions tailored to address our partner’s needs. The value we deliver to our partners and the positive impact from our work have been recognized by Clutch, the top rating and review platform for business services providers.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Amplitude

FEBRUARY 1, 2021

Your Product Launch Process Starts With a Clear Goal and Crisp Positioning for your Product. Once the North Star is well defined, you move to define positioning for your product. Positioning starts with understanding the target audience(s) for your product. Is it to generate additional revenue from existing markets?

Product launches 111

Product launches Strategy User Testing Product Research 111

Mind the Product

AUGUST 9, 2017

A expert in your team to consult with over each of the IoT technology stacks makes your business decision making more straightforward. If the market is better educated, there will be direct benefits to the technology roadmap and product pricing. Have an integration strategy. Your job doesn’t end with the sale, though.

Artificial Inteligence 141

Artificial Inteligence Research Software User Testing Product Management 141

Intercom, Inc.

JUNE 10, 2020

How they use your product, what they think about your product, what they think about competing products, how they think about how your product is positioned and priced. From what problems the product solves, to how it solves them, to how it is priced and positioned in the market. years in a UX consultancy called Flow.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Mind the Product

JANUARY 17, 2017

A few years ago, I wrote a couple of blog posts about working as a consultant in product management. At that time in London – we’re talking 2011/2012 – it was, dare I say, a bold step to leave a full-time, good product position to go freelance. New Year, new you? New year, new you, right? New year, new you, right?

Product Management 70

Product Management Product Manager Product Research Consulting 70

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Too many of these educated people had no idea how to work as a collaborative team. I started to travel internationally as a consultant in the late 1990s.

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

Mind the Product

DECEMBER 13, 2018

This puts him in a unique position to bridge the gap between corporations and startups, fostering open innovation. Holly is passionate about building products that have a positive impact on people’s lives and is an advocate for agile, coaching and collaborative working practices. Sophie Manton – Independent Consultant.

Analytic Tools 110

Analytic Tools Research Software Data Visualization Government 110

Intercom, Inc.

DECEMBER 16, 2020

“I think one of our biggest competitive advantages is the way that we consult with our customers, the friendly approach that we have, trying to understand the business impact that their customers are going to see by using Intercom”. For Sam, this is a major differentiator. “I

User Friction 143

User Friction Customer Feedback User Testing Feedback Software 143

The Product Guy

APRIL 4, 2017

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Paul is a member of the Boston Product Management Association, Boston CTO Club, the Boston-NY CTO HIT Club, co-founder of the Boston Jewish Outdoors Club and product management consultant.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Modus Create

OCTOBER 8, 2020

Georgetown McDonough is committed to creating global-ready leaders, as the path to any formal education is rarely a straight line. ” Modus Create is a consulting firm that helps companies transform for success in the digital future. .

Education 52

Education Consulting Technology Leadership 52

Intercom, Inc.

MAY 13, 2021

There’s an increased level of complexity as you start dealing with enterprise companies, and you need to mature your positioning and playbooks to meet more demanding customer expectations. Also, skill-wise, I think one thing you really learn when you are in a sales leadership position in pre-sales is driving urgency. ” 3.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Gainsight

JANUARY 11, 2024

” While customer education didn’t gain the widespread recognition it deserved until relatively recently, it’s quickly gaining mainstream status, and the role of Customer Education Manager (CEMs) is becoming common. What’s a Customer Education Manager (CEM)?

Education 52

Education Analytic Tools Reporting Tools Feedback Software 52

Userpilot

OCTOBER 26, 2021

For most products, customers will rate the experience positively if it's easy to use and tailored to their specific needs. Sales are in a unique position to listen to input from prospects and new customers, and then funnel that feedback to the product team. Honorable mentions. 3 – Never stop onboarding users. Conclusion.

Customer Experience 98

Customer Experience Analytic Tools Feedback Software Onboarding KPIs 98

The Product Guy

SEPTEMBER 27, 2016

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Paul is a member of the Boston Product Management Association, Boston CTO Club, the Boston-NY CTO HIT Club, co-founder of the Boston Jewish Outdoors Club and product management consultant.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

freshtrax

FEBRUARY 21, 2023

He is now working as a UX designer at a Japanese design consultancy while actively engaging in education and creating social impact. Currently, he is working at a design consultancy in Tokyo where he seeks to combine his interests in digital services and architecture to help design smart cities.

Research Software 52

Research Software Technical Review UX Data Visualization 52

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Launching a customer education program can streamline the customer journey, increase customer retention, and reduce the support costs for your product or service. Educate users with short in-app video tutorials.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Data Visualization 98