280 Group

FEBRUARY 23, 2021

Examples could include: Cost, Time, Errors, Emotions. A classic example of this was Google Glass. Examples include volume discounts, seasonal discounts, or adjustments against specific competitors. #4: Principal Consultant and Trainer of 280 Group. Rick Bess is a Principal Consultant and Trainer with 280 Group.

Research Software 373

Research Software Reporting Tools User Testing Product Research 373

The Product Coalition

FEBRUARY 19, 2023

For example, in some cases, reducing friction too much can lead to decreased revenue, as users may not fully understand the value proposition or the steps necessary to convert. For example, Bumble, the dating app, requires new users to verify their identities by submitting a selfie that matches their profile picture.

Reporting Tools 139

Reporting Tools Customer Experience Healthcare Entertainment 139

Modus Create

FEBRUARY 5, 2024

Let’s dive deeper into five digital transformation trends shaping 2024 for enterprise leaders. As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing. The data is consistent with my ongoing conversations with chief innovators across several industries.

Data Visualization 65

Data Visualization Research Software Analytic Tools Customer Experience 65

PMLesson's Ace the PM Interview

FEBRUARY 4, 2019

Through my work as a product consultant and product management instructor, I’ve discovered that there are a lot of questions about what product management is. For example, let’s assume that you have a tremendous amount of customer success experience. You also founded 100 Product Managers - what inspired you to start this community?

Consulting 72

Consulting Customer Experience Web Development Web Developers 72

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

280 Group

FEBRUARY 20, 2020

Here are some examples: Product Management Leader : This heading says that even if your last position wasn’t a manager role, you’re looking for a leadership role in your next position. Enterprise Product Marketing : This lets me quickly identify one of your key strengths. Help hiring managers know what your focus is. About the Author.

Strategy 234

Strategy Product Management Product Manager Weak Development Team 234

The Product Coalition

DECEMBER 13, 2021

The below image is a simple framework but it is a growth platform that helps in setting up startups, mid-size or even big enterprises. Business outcomes: It represents the intent of goals and strategies and important attributes to evolve the enterprise/product roadmap. It is not an enterprise where fancy design and jargon works.

Framework 155

Framework Startups User Testing Onboarding KPIs 155

280 Group

FEBRUARY 9, 2022

For example, in financial, government or medical fields, phasing out an enterprise software product can affect other systems and processes, resulting in significant financial losses or even life-threatening scenarios. Roger Snyder is a Principal Consultant/Trainer, and VP of Marketing at 280 Group. Phase 7: Retire .

Document 291

Document Development Team Review Software Review Systems Review 291

280 Group

JANUARY 27, 2021

Let’s take a look at six examples and how they leveraged product management practices to get the job done. #1: This is an example of Product-Led Growth (PLG), where the product itself is the primary driver of customer acquisition, conversion, and expansion. What’s a better example than the 100-year-old auto business?

User Testing 296

User Testing Reporting Tools Feedback Software Customer Feedback 296

280 Group

FEBRUARY 27, 2023

For example, people have already begun using ChatGPT for language translation and writing essays, (what it can produce in mere seconds is astounding). Data Analysis is just one, clear-cut example of where and how. ChatGPT was created by OpenAI, an organization focused on developing artificial intelligence in San Francisco, CA.

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ChatGPT Data Visualization Feedback Software Artificial Inteligence 177

The Product Coalition

JUNE 18, 2023

Photo by cottonbro studio on Pexels When I started Infinify, I told the world I am shifting to product consulting. I knew what I really wanted to do, and the way I understood the term ‘product consulting’ described it quite well. The market, however, understood it differently.

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Naming User Testing Feedback Software Weak Development Team 135

Modus Create

JUNE 30, 2021

Emerging technologies, prioritization of workforce culture, and the need for shorter, more cost-effective engagements are making legacy consulting models obsolete. The rise of digital transformation has coincided with the decline in management consulting. For the longest time, consulting was synonymous with management consulting.

Data Visualization 94

Data Visualization Research Software Reporting Tools Artificial Inteligence 94

The Product Bistro

JANUARY 3, 2017

Digital Transformation, it’s all the rage, and doing a simple Google search yields a plethora of hits, from training to consultants, to the big market research companies, all weighing in. This wave of disruption continues to grow, and brings with it myriad opportunities to completely change the business. Business model shift.

Reporting Tools 247

Reporting Tools Analytic Tools Research Software Customer Experience 247

Alchemer Mobile

MAY 7, 2020

For example, using the Apptentive Apptimize Integration enables you to use Apptentive Surveys to ask customers who have seen a specific variant of a given experiment about their experience. Unify data and simplify partner integrations with enterprise-class security and reliability. Apptentive. Watch the full video here. Kin + Carta.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Intercom, Inc.

JANUARY 16, 2020

Like numerous users, I first became aware of Miro via a consultant and this channel has been really important to their growth story. Designers are a good example of those and product managers. For example, you can embed Miro into any other product. Miro has made the move from product to platform. Andrey: Exactly.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

The Product Coalition

JUNE 11, 2022

Early in my career, I led the implementation of a supply chain analytics module from SAP (enterprise resource planning software). I lead an enterprise software company in the healthcare space. What every great consultant does?—?I SSO wasn’t as prevalent then as it is today in large enterprises. True story. What did I do?

Customer Experience 146

Customer Experience User Testing Data Visualization Analytic Tools 146

PMLesson's Ace the PM Interview

FEBRUARY 4, 2019

Through my work as a product consultant and product management instructor, I’ve discovered that there are a lot of questions about what product management is. For example, let’s assume that you have a tremendous amount of customer success experience. You also founded 100 Product Managers - what inspired you to start this community?

Consulting 40

Consulting Customer Experience Web Development Web Developers 40

Userpilot

NOVEMBER 17, 2021

is a leading enterprise organization powering top companies worldwide, including the BBC, Novartis, and Pfizer. is the umbrella organization for 5 successful enterprise products: BizTalk360, Document 360, Severless360, Atomic Scope, and Cerebrata, which the business acquired in 2019. 2,000+ customers. 5 products. Presently, Kovai.co

Customer Experience 98

Customer Experience User Friction Enterprise Document 98

Mironov Consulting

OCTOBER 19, 2022

 In the enterprise software space, every of our customers and execs will always have another dozen unmet needs, amplified by our enterprise sales teams.  It’s become a professional services/custom consulting company.  And when word gets out that we have an Overflow Team, another 1000 requests come in.  In

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

The Product Coalition

JANUARY 24, 2022

Few years back, I had an interview opportunity with Mckinsey for the role of a Product Management consultant. There are examples quoted by google data where revenues have gone up to $2 for every $1 business spent in paid search advertising. There is a very thin line between enterprise and startup cultue. What is it?

Data Visualization 182

Data Visualization User Testing Research Software Marketing 182

Mironov Consulting

MARCH 9, 2024

First, some context-free examples to demonstrate the math: If this new feature is intended to drive upsell from our entry tier to a higher-priced tier. ” Product level : “Installation and usability are huge challenges for the mid-market, which can’t afford the outside consultants and long implementations of our whales. 

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Userpilot

MARCH 29, 2024

You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. For example, if you’re strictly an enterprise SaaS, targeting individual users or small businesses will result in a lack of action.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Userpilot

APRIL 22, 2024

Welcome survey example. Progressive disclosure example. Example of gamification. For example, instead of showing a generic product tour that users are likely to skip, you can implement an interactive walkthrough to guide users step-by-step with progressive onboarding. Feature request example. an engagement loop ).

Analytic Tools 91

Analytic Tools Feedback Software Research Software Customer Experience 91

The Product Coalition

FEBRUARY 5, 2021

Michael soon found a job at a management consulting firm as a Business Analyst working with different technology companies from startups to large enterprises. Six months later Michael became a Project & Accounts Lead, acting as a process design consultant for clients undergoing large-scale business changes.

Research Software 158

Research Software Analytic Tools Product Management Product Manager 158

The Product Coalition

MARCH 23, 2022

Microsoft, for example, depends on manufacturers (Dell/HP) and retailers (Best buy) to sell its software. While the SAAS model has disrupted this thought process, enterprise software very much depends on forward integrators. Marketing is one example. Should the organization work with an outside consulting company (e.g.

Startups 134

Startups Fractional CTO Technical Review Software Review 134

Userpilot

OCTOBER 31, 2023

For example, by deploying an NPS survey like the one below, you’ll gather a numeric NPS score telling you how loyal customers are. For example, if you trigger an automatic follow-up to the NPS survey above, you will better understand why users provided the scores they did. Quantitative data identifies the “what” of a UX problem.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Research Software 104

Mind the Product

FEBRUARY 10, 2020

Take Singapore for example, there’s an issue at the moment as innovators and entrepreneurs are moving to other markets , like the US, where they’re encouraged to innovate. Most of Barry’s consulting work comes from Fortune 500 companies or from heavily funded scaling startups in San Francisco and around the globe.

Wireless 127

Wireless Airlines Workshop Agile 127

Modus Create

NOVEMBER 17, 2020

Enterprises and employees have had to adjust to new realities, both professionally and personally. The need for targeted and scalable consulting will result in the rise of “super boutiques” The consulting industry has been irrevocably disrupted. Open source projects will move into the enterprise.

Research Software 98

Research Software Data Visualization Customer Experience User Testing 98

The Product Coalition

JANUARY 16, 2022

Understand Your Core Values The product roadmap in a product company (as opposed to a services company, for example) sets the strategic direction of everything going on. For example, you gain nothing from having a new product if the company can’t sell it to the market, so your roadmap must address also the sellability of the product.

Roadmap 159

Roadmap Data Visualization Customer Experience User Testing 159

The Product Coalition

MARCH 19, 2023

Their domain was tightly related to eBay’s one, and their enterprise B2B model resembled what I did at Imperva. That’s why making sure we define the right product is one of the things we spend the most time on during our programs — in the CPO Bootcamp or when consulting, for example.

User Testing 149

User Testing Framework B2B Document 149

Userpilot

DECEMBER 18, 2022

For example, PMs and PMMs can automate a chunk of their manual tasks such as PRD writing, basic content creation, image generation, video editing, real-time sales assistance, etc. Book a free consultation to see how Userpilot could help you achieve a similar result! So that PM and PMMs can concentrate on more strategic initiatives.”.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

The Product Coalition

AUGUST 23, 2023

So I did what every well-trained consultant knows to do — I asked a question. This smartphone is produced by a Dutch social enterprise of the same name, with a clear and compelling mission: to develop a phone that doesn’t harm people or the environment. More than anything, I wanted to maintain the team’s motivation.

Weak Development Team 137

Weak Development Team Customer Experience Technical Review Customer Feedback 137

Sachin Rekhi

APRIL 12, 2020

Hamilton published this work in 2016 after a career of working with over 200 clients as a strategy consultant, including Netflix, Spotify, and Adobe. But I found the Netflix example to be a more interesting one. LinkedIn, the professional network, is a canonical example of a service benefiting from network economies.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Gainsight

SEPTEMBER 26, 2023

According to Precursive’s Customer Onboarding Benchmark Report , 74% of enterprise organizations have a customer onboarding team. For example, you can automate an email to go to every new customer with links to relevant courses that can get them up and running quickly. Companies know onboarding is important.

Education 52

Education Customer Experience Customer Feedback Reporting Tools 52

Mironov Consulting

DECEMBER 5, 2023

  We could conceivably do this by raising prices; opening new geographic markets; expanding the current product line; building and launching a new e-commerce business alongside our enterprise CRM business; getting the ticket concession for Taylor Swift’s next tour; or inventing cold fusion to save the planet.

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Intercom, Inc.

JULY 29, 2021

But looking at BrowserStack, looking at the product they had, the market, the growth rate, the customers they already had in Europe… And they were looking for somebody to scale out their enterprise business across Europe. We paused all of our enterprise field sales, but in our HQ, we decided to put the foot down and really go for it.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Here’s an example of key goals and metrics to consider.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249