Actuation Consulting

FEBRUARY 25, 2019

A strong positioning statement is an important ingredient for success. In this post we share some tips for developing a well thought out positioning statement. What is a Positioning Statement? A well-crafted positioning statement brings together your overall value proposition with your positioning for a product.

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Positioning Differentiation Consulting Document 58

Roman Pichler

NOVEMBER 6, 2023

As the individual is a peer and not the boss, they cannot tell people what to do and they are usually not in a position to offer rewards like a promotion. 2 ] It does not derive from a position on the org chart. The individual’s power consequently originates from their position. Instead, it must be earned. See Peter G.

Leadership 263

Leadership Customer Feedback Construction User Testing 263

Bain Public

MARCH 14, 2020

As a product management consultant, he acts as a coach and a mentor to his clients, providing them with frameworks that guide them toward making the best product decisions. George works with his clients to unpack any challenges they face, build new insights and gather information from every perspective. "We How, you ask?

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Consulting User Testing Product Management Product Manager 52

Lenny Rachitsky

MARCH 31, 2024

Brought to you by: • Sprig —Build a product people love • Dovetail —Bring your customer into every decision • Coda —Meet the evolution of docs — Matt Abrahams is a renowned communication expert, with decades of teaching, coaching, and consulting experience. When giving feedback, use What?

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Feedback Software Research Software Customer Feedback User Testing 80

Mind the Product

JANUARY 24, 2017

Therein lies the opportunity for a product management consultant. Consulting on a part-time and freelance basis may be a viable option for you, depending on where you are in your career. Even if you’re only thinking about it as a temporary move, it’s important to think about the goals you may have as a consultant.

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Consulting Customer Experience User Testing Reporting Tools 70

UX Studio

MAY 24, 2019

In this project, we redesigned the information architecture of the cloud-based permission system for Hungary’s best-known architectural design software. Redesigning information architecture in UX projects can come with risks. How we created the new information architecture, workflows and prototypes. How we created role personas.

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Research Software Feedback Software Information UX 46

Userpilot

FEBRUARY 29, 2024

These bars play a crucial role in keeping users informed about ongoing processes, providing estimates on the expected duration of a task, and indicating whether a request is actively being executed. Gradual increments in progress trigger a positive feedback loop, motivating users to complete subsequent steps.

Customer Experience 103

Customer Experience Customer Feedback User Testing Systems Review 103

Intercom, Inc.

JANUARY 31, 2023

ChatGPT suffers from “hallucinations” – confidently providing incorrect information. A number of our customers love this feature and have had great success with it so far: “Intercom’s new Expand feature is a game changer for me and my team at Kala Burdo Consulting.

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Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

Product Management University

MARCH 23, 2023

If you’re a pre-sales solution consultant or sales engineer, falling into the trap of telling vs selling can happen before you even know it, even though your intentions are always on the mark to start the demo. They usually end with, “Thanks for the very informative demo. Here’s how to avoid the trap.

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Demo Product Research Systems Review Workshop 243

Atlassian

FEBRUARY 18, 2022

Example from team member: “Every three months, we decide we need to improve how we get our information. They found that consultative and supportive leadership styles promote psychological safety, while an authoritative style has the opposite effect. Is there anything you can add?”. Behavior #2: making changes and improvements.

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Weak Development Team Leadership Consulting Reporting Tools 132

Product Innovation Educators

JANUARY 29, 2024

Dr. Emily Anhalt is a psychologist, emotional fitness consultant, and the co-founder and Chief Clinical Officer of Coa, your gym for mental health. No matter how healthy we might be, we’re all going to be in a position at some point where we need to draw on our emotional resources to get through a tough time.

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Leadership Product Research Product Management Product Manager 98

The Product Coalition

MARCH 8, 2024

Future-proofing your business Embracing digital transformation is not just about keeping up with the present; it’s about positioning your business for the future. Investors: Keep them informed of progress and its alignment with business goals. Keep your team informed about emerging technologies, industry trends, and best practices.

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Enterprise Research Software Feedback Software Strategy 133

Userpilot

AUGUST 30, 2023

She also founded SaaS consulting firm, Sonderhouse , through which she teams up with other experts to provide sound education and coaching for SaaS startups. In this talk, Leah will show you: How to leverage PLG to navigate challenging markets and position yourself for success. Positioning. Connect with Else on Linkedin.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Userpilot

APRIL 22, 2024

TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development. Providing educational content to keep users engaged and informed. Incorporating gamification like badges and progress bars to make the user experience more engaging.

Analytic Tools 74

Analytic Tools Feedback Software Research Software Customer Experience 74

Product Management University

JANUARY 27, 2019

Presentations that make buyers comfortable enough to fork over that information give your sales team a greater advantage. The approach exemplifies consultative selling. Use the following discovery techniques to gain an edge in the sales process. Play to the Buyer’s Perceptions. That’s a foregone conclusion in most cases.

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Presentation Product Research B2B Workshop 113

The Accidental Product Manager

MAY 8, 2023

Do you need to inform your customer when what they have ordered will arrive? The good news is that research is showing that keeping customers informed at the end of the delivery process can have more value than at the beginning, with benefits such as mitigating frustration and enhancing positive feelings toward a company.

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User Testing Customer Experience Customer Feedback Product Management 65

Mind the Product

DECEMBER 2, 2020

Being on the inside of a company as it takes off is a special kind of experience – and being in a product leadership position while that’s going on gives a unique viewpoint. Visit The Product Experience homepage for more information and more episodes! The GLEe Model. Get in Touch, Rate Us, and More! Know the perfect guest?

Product Research 101

Product Research User Testing Feedback Software Technical Review 101

UX Studio: Product Management

MARCH 5, 2024

After these conversations, our leadership will find the most suitable person for the position who will help the internal team. When this happens, organizations need professionals to fill in someone else’s position quickly. At the same time, they were collecting as much information as they could before starting the design work.

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Research Software User Testing Feedback Software Product Research 81

The Product Coalition

FEBRUARY 5, 2021

Michael soon found a job at a management consulting firm as a Business Analyst working with different technology companies from startups to large enterprises. Six months later Michael became a Project & Accounts Lead, acting as a process design consultant for clients undergoing large-scale business changes.

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Research Software Analytic Tools Product Management Product Manager 158

Mind the Product

MARCH 31, 2020

It might have implications for how that product is positioned in the market. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Email sponsor@mindtheproduct.com for more information. Quote of the Episode. Product Management in Asia and Australia.

Customer Experience 124

Customer Experience Product Research Feedback Software Data Visualization 124

The Product Coalition

JULY 22, 2021

And so we inform them, consult them, involve them. Yes, you talked to their managers and yes, their managers probably trickled down the information to them. Make sure that they can find the information easily and know where to go to ask questions or share concerns.

User Testing 158

User Testing Roadmap Messaging Leadership 158

PMLesson's Ace the PM Interview

MAY 3, 2022

A BizOps and Strategy professional will look at all kinds of raw data to inform their opinions. One of the critical responsibilities of a BizOps and Strategy position is to put out fires. This is different than a consultant who may suggest solutions for big or small problems and then leave. BizOps are part of the company itself.

Data Visualization 52

Data Visualization Banking Analytic Tools Consulting 52

Gainsight

MARCH 1, 2024

Maranda (VandenBroek) Dziekonski Chief Customer Officer, Swiftly Years in CS: I have been in a customer-facing position for over 20 years now. Initially, as a Management Consultant, I steered clients towards strategic decisions. What’s changed: What hasn’t changed? However, my experience in CS-related roles extends over a decade.

Data Visualization 59

Data Visualization Customer Experience Technical Review Customer Feedback 59

Mind the Product

DECEMBER 3, 2019

Jimena Almendares has held senior product roles and leadership positions at Zynga and Meetup , and now runs the Global Expansion efforts for Intuit. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers.

Customer Experience 93

Customer Experience Data Visualization Product Research Entertainment 93

Product Management University

MAY 24, 2023

If you’re a solution consultant (SC), sales engineer (SE), or any other role that does sales demos, there’s nothing more uncomfortable than going into a demo and not knowing what you’re aiming for. That person can usually give your AE enough information to answer the qualifying question above.

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Demo Product Research Customer Experience Consulting 147

The Product Coalition

FEBRUARY 27, 2022

So you found a new position as a product leader, congratulations! Only among my consulting customers , two companies recently hired a new VP of Product. I decided to write this article to help you, product leaders, with your new position. and in product leadership positions there is so much of it!

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Weak Development Team Leadership Data Visualization Positioning 148

Valerian Tech

MAY 30, 2023

Efficient data analytics allows e-commerce companies to gain valuable insights into customer behavior, optimize their operations, and make informed business decisions. Data analytics provides valuable information about product demand, seasonality, and customer preferences, enabling businesses to optimize their inventory levels.

Data Visualization 52

Data Visualization Analytic Tools Fractional CTO CTO Coach 52

UX Studio

MARCH 1, 2024

Double-check the output of AI tools Based on our experience, we strongly advise double-checking the output of AI tools for several reasons: AI’s lack of contextual awareness, its potential for varying weight assignments to information, reliance primarily on textual data, and its tendency to provide overly general responses.

Data Visualization 98

Data Visualization Research Software Product Research Analytic Tools 98

Alchemer Mobile

MAY 12, 2020

Make information available and clarify frequently asked questions regarding digital payment processing. Consider showing an app notification that shares specific information on how to best utilize the feature. Login and account information. Examples include agreeing to terms and conditions, access to device information, etc.

Feedback Software 147

Feedback Software Reporting Tools User Testing Customer Experience 147

Intercom, Inc.

OCTOBER 26, 2021

It comes down to three things: We’re customer-first: We value positive customer experiences above all else. We make data-informed decisions about when, where, and how to talk to leads. We’ll never subject our customers to sub-standard features or half-baked processes just to drive more revenue. We look for: SDRs who can create value.

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Inbound Product Research Customer Experience Technical Review 160

Sachin Rekhi

APRIL 12, 2020

The most successful businesses realize this and work hard to continually protect their strategic position. Hamilton published this work in 2016 after a career of working with over 200 clients as a strategy consultant, including Netflix, Spotify, and Adobe. Counter-positioning. Switching costs.

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Strategy User Testing Technical Review Software Review 212

Gainsight

AUGUST 5, 2022

You learned about other roles where your experience in CS can be a springboard for those positions. If you have these in your toolbox, in addition to other skills you learn along the way, there is no doubt that you can rise to the next level of CS or transition into another position. . However, you aren’t sure of the path to get there.

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Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. UserVoice enables product teams to work more effectively alongside customers, customer support, success, and sales teams to better inform the product development process.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

JULY 15, 2022

Make use of branded conference swag to promote your company at conferences and raise positive awareness. Take advantage of employer branding to turn your employees into brand advocates and drive positive virality. These blogs offer actionable advice to their visitors, making them invaluable sources of information.

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Analytic Tools Research Software Feedback Software Data Visualization 98

Product Innovation Educators

JULY 19, 2021

Returning with us is Greg Geracie the CEO of Actuation Consulting, a global provider of product management training, consulting, and advisory services to some of the world’s most well-known organizations. Surprisingly, respondents were very upbeat and positive. Action Guide: Put the information Greg shared into action now.

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Product Research Research Software Product Management Product Manager 105

Business of Software Conference

FEBRUARY 11, 2022

Elizabeth O’Neill, Founder, Elizabeth O’Neill Consulting. Elizabeth is an expert in helping founders and their teams get aligned and positioned for growth. As a People & Culture consultant and Executive Coach for early stage startups, she’s on a mission to make the startup experience feel more human.

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Consulting Customer Experience Books Startups 52

Bain Public

OCTOBER 25, 2022

Session Information. Many CEOs will tell you that they’re the best-informed people when it comes to knowing what customers need — and that they’re in the best position to drive decisions on product priorities. Title: Strategic Gridlock? Discover the Tools You Need to Drive Product Decisions. Register for the FREE event here !

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Leadership UX Events Customer Experience 52