Johanna Rothman

MARCH 14, 2024

That’s because potential employers think these jobs are staff positions. Your previous managers and potential managers don’t see the value of someone in your position. Worse, many staff jobs are commodity positions. Tools and technology: Operating systems, languages, anything specifically technical.

User Testing 100

User Testing Agile Banking Consulting 100

Lenny Rachitsky

MARCH 31, 2024

Brought to you by: • Sprig —Build a product people love • Dovetail —Bring your customer into every decision • Coda —Meet the evolution of docs — Matt Abrahams is a renowned communication expert, with decades of teaching, coaching, and consulting experience.

Feedback Software 80

Feedback Software Research Software Customer Feedback User Testing 80

The Product Coalition

JANUARY 27, 2024

As software builders, we are uniquely positioned to influence this environmental trajectory. That’s why these skills can prove to be useful when consulting with software engineers and other specialists in deciding which languages to use when energy efficiency is a priority.

Analytic Tools 147

Analytic Tools Research Software Reporting Tools Software Review 147

Userpilot

FEBRUARY 1, 2022

Appcues features include most used user onboarding UI patterns such as flows, NPS, and checklists that best product adoption tools on the market provide. However, when building flows you don’t have access to many UI patterns or actions compared to other tools. But access to all Appcues features comes at a price. Conclusion.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

APRIL 22, 2024

The best customer success tools include Userpilot, ChurnZero, and Gainsight. Add additional value to customers with onboarding emails Onboarding emails are essential in nurturing a positive relationship with new users or customers by providing them with a structured introduction to your product or service. Book a demo to give it a try.

Analytic Tools 74

Analytic Tools Feedback Software Research Software Customer Experience 74

Intercom, Inc.

JANUARY 31, 2023

Introducing our AI-powered beta features Summarize The first feature we built is a conversation summarization tool. We operate a q-commerce grocery delivery company, and have found the tools useful for generating new responses to customer issues, adding variety to our usual canned responses.

Artificial Inteligence 188

Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

Product Innovation Educators

JANUARY 29, 2024

Dr. Emily Anhalt is a psychologist, emotional fitness consultant, and the co-founder and Chief Clinical Officer of Coa, your gym for mental health. No matter how healthy we might be, we’re all going to be in a position at some point where we need to draw on our emotional resources to get through a tough time.

Leadership 98

Leadership Product Research Product Management Product Manager 98

The Product Bistro

NOVEMBER 25, 2021

At the time, I was flying around the world, installing high end optical measurement tools, and teaching engineers how to use them to make better products. A smaller company, that does measurement and characterization tools for industrial applications was seeking a product manager. I started this blog, and took a few consulting roles.

Product Management 195

Product Management Product Manager Analytic Tools Data Visualization 195

Userpilot

FEBRUARY 29, 2024

We’ll explore the factors that influence users at each stage of task completion and how the visual representation of these tasks positively impacts your users’ experience overall. Gradual increments in progress trigger a positive feedback loop, motivating users to complete subsequent steps.

Customer Experience 103

Customer Experience Customer Feedback User Testing Systems Review 103

UX Studio

OCTOBER 24, 2017

It didn’t correspond to job or position, nor company size. We use it more as a feedback tool. They often consult us for design decisions or we even have the liberty to make changes without consultation. This is a tool. If it feels like the tool does not suit the purpose, it probably doesn’t, so don’t use it.

Research Software 76

Research Software Feedback Software User Testing UX 76

Product Management Unpacked

JULY 9, 2020

Pendo offers a platform of tools that allows product managers to make their products better —whether they are at the beginning of their product roadmap deciding what to build or want to validate the direction for how their product evolves. However, Pendo’s platform of tools isn’t exactly what Crofts considers his primary product. “If

Analytic Tools 185

Analytic Tools Reporting Tools Data Visualization Product Research 185

The Product Coalition

NOVEMBER 19, 2020

He’s been applying for positions for months and has found it nearly impossible to get an interview. More than many other roles, PM positions tend to have stringent qualifications for desired applicants. They spent a few years in another job, maybe as an analyst or consultant. This is not an uncommon situation.

Technical Review 164

Technical Review Product Management Product Manager Research Software 164

The Product Coalition

FEBRUARY 27, 2022

So you found a new position as a product leader, congratulations! Only among my consulting customers , two companies recently hired a new VP of Product. I decided to write this article to help you, product leaders, with your new position. and in product leadership positions there is so much of it!

Weak Development Team 148

Weak Development Team Leadership Data Visualization Positioning 148

Gainsight

MARCH 1, 2024

Maranda (VandenBroek) Dziekonski Chief Customer Officer, Swiftly Years in CS: I have been in a customer-facing position for over 20 years now. I think we will see an increase in the demand for Community and AI-driven tools grow. Initially, as a Management Consultant, I steered clients towards strategic decisions.

Data Visualization 59

Data Visualization Customer Experience Technical Review Customer Feedback 59

The Product Coalition

MARCH 8, 2024

Future-proofing your business Embracing digital transformation is not just about keeping up with the present; it’s about positioning your business for the future. By integrating digital technologies and processes, you equip your enterprise with the tools and capabilities needed to thrive in the ever-evolving digital world.

Enterprise 133

Enterprise Research Software Feedback Software Strategy 133

Userpilot

AUGUST 30, 2023

She also founded SaaS consulting firm, Sonderhouse , through which she teams up with other experts to provide sound education and coaching for SaaS startups. In this talk, Leah will show you: How to leverage PLG to navigate challenging markets and position yourself for success. Positioning. Connect with Else on Linkedin.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Bain Public

OCTOBER 15, 2020

Many CEOs will tell you that they’re the best-informed people when it comes to knowing what customers need — and that they’re in the best position to drive decisions on product priorities. All lessons are even recorded and available afterwards for you to consult and refer back to whenever needed. But how do you get to this point?

Feedback Software 52

Feedback Software Workshop User Testing Leadership 52

Alchemer Mobile

APRIL 16, 2020

Sentiment is typically measured positively or negatively; emotion allows for a wider range. In measuring expressed sentiment, we segment customers into four categories: Fans Shifted to Risks: Customers whose expressed emotion has shifted from positive to negative, or from Fan to Risk.

Data Visualization 147

Data Visualization User Testing Customer Experience Customer Feedback 147

Userpilot

MARCH 29, 2024

Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools. Lack of lead nurturing efforts : Just because a lead shows interest in your tool doesn’t mean they’ll automatically progress through the user journey. Use social proof to build brand authority.

Data Visualization 104

Data Visualization User Testing Analytic Tools Feedback Software 104

Userpilot

DECEMBER 18, 2022

While this may sound dystopian to some, Vazgen Babayan , Group Product Manager at Adobe, is optimistic AI will bring about positive changes and more disruptive innovations. Book a free consultation to see how Userpilot could help you achieve a similar result! Implementing AI features into core product offerings.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

Userpilot

JULY 15, 2022

Make use of branded conference swag to promote your company at conferences and raise positive awareness. Take advantage of employer branding to turn your employees into brand advocates and drive positive virality. Dark iceberg is a part of the customer journey that takes place below the surface, hidden from attribution tools.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. So before you begin searching for specific tools, define your goals upfront.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Mironov Consulting

MAY 21, 2023

 Part-time, consulting or side gigs are OK while you're looking for a full-time thing.  Short-term  Short-term opportunities pop up, and you can sometimes convert a "we've put this position on hold" into am interim or temporary role.  Keeps  Keeps our tools sharp and bank accounts balanced.

Marketing 65

Marketing Customer Experience Product Research Banking 65

Valerian Tech

MAY 30, 2023

They can recommend effective caching mechanisms, content delivery networks, and performance monitoring tools to ensure fast-loading pages and seamless browsing. They can implement order management systems, shipping automation tools, and real-time tracking solutions to enhance order fulfillment efficiency. Book a free consult today.

Data Visualization 52

Data Visualization Analytic Tools Fractional CTO CTO Coach 52

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

UX Studio: Product Management

MARCH 5, 2024

After these conversations, our leadership will find the most suitable person for the position who will help the internal team. When this happens, organizations need professionals to fill in someone else’s position quickly. They contacted us to consult on their situation and find a solution whether and how we can help them.

Research Software 81

Research Software User Testing Feedback Software Product Research 81

UX Studio: Product Management

DECEMBER 7, 2022

It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. To help you find the right match we collected the best UX research consultancies you can work with. . Audits, Expert reviews, Educational contents, Trainings, and UX consultancy services.

User Testing 52

User Testing Research Software Product Research UX 52

The Product Coalition

JULY 10, 2020

Both positions involve being the keeper of a vision, and both also have to be decision makers by curating ideas from many different sources. Notion is the all-in-one workspace and collaboration tool which has taken over Silicon Valley! While some may say that a Product Manager is ‘the CEO of the product’, that’s not entirely true.

Product Management 109

Product Management Product Manager Management Management 109

The Product Coalition

DECEMBER 10, 2020

Obviously Awesome : probably more marketing oriented, it focuses on finding the right product positioning, which is core to define a strategy that reinforces your advantage and value proposition to your clients. Articles, on the other hand, can have more up-to-date tools and examples related to modern product strategy.

Differentiation 120

Differentiation Books Strategy Product Strategy 120

Modus Create

NOVEMBER 17, 2020

In 2021, we will likely see a continuation of many of the trends that began this past year, along with some new (and positive and exciting) opportunities that will continue to reshape the business landscape. Meanwhile, more consultants will collaborate with their clients on large-scale open source development projects.

Research Software 98

Research Software Data Visualization Customer Experience User Testing 98

UX Studio: Product Management

JULY 5, 2021

We use Slack, Jira, Zeplin, and other collaboration tools to share work-related updates, set up meetings, and showcase design and research findings. . We offer various product design and research services, UX consulting, user experience training, and customized solutions tailored to address our partner’s needs. Momentum Design Lab.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Gainsight

AUGUST 5, 2022

You learned about other roles where your experience in CS can be a springboard for those positions. Building relationships with your customers Being empathetic is the most critical tool in your CSM toolbox. The job has become a launching pad of sorts to other positions within and outside of CS. Paths Beyond CSM.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Usersnap

SEPTEMBER 12, 2023

And this is where things get really interesting… Your set of competitors is determined by your positioning. And let’s use PricingSaaS as an example: Since we monitor and collect SaaS pricing data, we have a few options on how we position and monetize the product. We could position PricingSaaS as a page change detector.

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Bain Public

OCTOBER 25, 2022

On November 1st, Paul will be holding a virtual session at 1pm on discovering the tools you need to drive product decisions. Discover the Tools You Need to Drive Product Decisions. UXDX Community EMEA Series is an online free event that bridged the gap between Product, UX, Design and Dev to build better products, faster together.

Leadership 52

Leadership UX Events Customer Experience 52

Mixpanel

NOVEMBER 8, 2021

Simple: Product analytics tools have become super easy to set up and use. Giving customers access to the product as early as possible puts you (as a product manager) in a unique position to help every other team understand how customers get value out of the product. This is particularly important when you’re product-led.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Product Innovation Educators

JULY 19, 2021

Returning with us is Greg Geracie the CEO of Actuation Consulting, a global provider of product management training, consulting, and advisory services to some of the world’s most well-known organizations. Surprisingly, respondents were very upbeat and positive. Remote working does not extend equally to all industries.

Product Research 105

Product Research Research Software Product Management Product Manager 105

freshtrax

JUNE 21, 2023

We consulted our team about the importance of being a forward thinker: “It’s essential to be empathetic and well-prepared. We consulted our team about their views on creativity, and here are their responses: “I think any work or task can be creative! This will help your team embrace change and be more successful.

Customer Experience 52

Customer Experience Feedback Software Consulting User Testing 52