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The Importance of Crowdsourcing Your Product Ideas

ProductPlan

You may have created a viable but incomplete solution. Because you are not your customer, and your customer does not always understand the possibilities and constraints of technology, you need to cast a wide net for product ideas. It should go without saying that you want to get customer feedback. What is crowdsourcing?

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10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Userpilot

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base? Why do SaaS companies need a knowledge base?

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How to Build a Customer Feedback Form [+ Examples and Best Practices]

Userpilot

Any product manager should know how to quickly put together a comprehensive customer feedback form: they’re a secret weapon for unlocking deep user insights and gathering quality feedback. TL;DR A customer feedback form is a way to gather customer feedback in a structured way. What is a customer feedback form?

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Crowdtesting – all you need to know

Usersnap

Negative online feedback is just a finger’s swipe away. Do we have any smart solutions available? It is a cost-effective and real-world multi-platform testing approach. Let’s look at the primary “Crowdsourcing” concept first. Industries are being disrupted by digital technologies today. Crowdtesting is the answer.

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What we learned moving sales and product upmarket together

Intercom, Inc.

We were laser-focused on helping everyone buy Intercom and nailing the fundamentals of SaaS sales. We had to look at the problems our new customers needed to solve with fresh eyes and build a healthy partnership with Product to turn these roadblocks in the sales cycle into solutions that customers would love.

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How we use Slack at Slack

The Product Coalition

I had to learn a new tool, and a new organization, all at once. Slack is a channel-based messaging platform We use channels to organize our work into focused, easily searchable conversations?—?for In addition, we need tools and systems that help us stay agile, find information quickly and deal with ever-changing conditions.

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The Important Product Manager Skill That You’re Missing

The Product Manager Coach Blog

Every connection you make is a potential solution to a problem you haven’t encountered yet. By networking, you’ll get: Crowdsourced Solutions: Instead of spending hours researching, a well-placed question within your network can offer immediate answers. Diverse Expertise: A network is not just product managers.