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To fight fake news, leverage what is spreading it - The Crowd

SidsAvenue

In this post, I propose a solution to fight fake news using Crowdsourcing. The power of Crowdsourcing The power of crowdsourcing is everywhere to see. We have open-source software because people volunteered to release it on platforms like Github. The Solution to Fight Fake news using Crowdsourcing The solution is simple.

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What’s a Customer Success Handbook and why it’s important?

Gainsight

A good handbook should be crowdsourced. If you’re using customer success software as part of your program, it’s also important to regularly check to make sure that policies and protocols are in alignment between your system and your handbook. . appeared first on Gainsight Software.

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Crowdtesting – all you need to know

Usersnap

Let’s look at the primary “Crowdsourcing” concept first. The collation of inputs from large groups is called crowdsourcing. Crowdsourcing happens online. According to the 2017-18 World Quality Report , 34% of organizations in the software industry have used crowdsourced solution as a way to increase testing bandwidth.

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What we learned moving sales and product upmarket together

Intercom, Inc.

In 2011 Marc Andreessen declared that software is eating the world. Here’s an example of how we collaborated with Product by focusing on the problems to be solved: Today we crowdsource the problems to be solved from folks on our Sales and Customer Solutions teams. Here’s how we did it with a few lessons we learned along the way.

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6 Things I Learned About PLG and Customer Success

Gainsight

Finally, for the main event, we asked the group to crowdsource a list of things that make Customer Success in the PLG world different. Many traditional enterprise software companies design their customer engagement models around the needs of their largest clients, thinking they will get to the needs of smaller customers “over time.”

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Developing a Test Strategy for the Agile World

Centercode

I started out at a semiconductor company, doing a mix of hardware and software testing on Linux and Unix. Then I moved on to telecom, military simulation software, cloud SaaS, consulting and finally healthcare. Adam : Sure! I have 20 years of experience in the testing industry.

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10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Userpilot

There are many knowledge base software solutions out there: Userpilot offers a range of impressive features which drive customer value (compared to examples like Groove or Zendesk). Userpilot provides impressive knowledge base software with a range of features. Best knowledge base software for SaaS. Let’s explore.