Centercode

DECEMBER 28, 2022

But while the focus on bugs isn’t misplaced, you should know that your users – whether you’re soliciting customer feedback through surveys, crowdsourced testing, […] Understandably so – a buggy product in a competitive marketplace is kryptonite to a successful launch.

User Testing 52

User Testing Customer Feedback Crowdsource Product Research 52

Userpilot

FEBRUARY 28, 2023

You can collect feedback through customer satisfaction surveys, new feature feedback surveys, and churn surveys. Customer satisfaction surveys What are they? A customer satisfaction survey is designed to understand how happy your customers are with your product or service. When should you use them?

User Testing 98

User Testing Customer Feedback Feedback Software Customer Experience 98

The Product Coalition

NOVEMBER 10, 2020

Amazon Mechanical Turk Also known as MTurk, Amazon Mechanical Turk is a popular crowdsourcing marketplace commonly used for data labeling. As a requester on Amazon Mechanical Turk, you can design, publish, and coordinate a wide range of human intelligence tasks (known as HITs), such as text classification, transcriptions, or surveys.

Data Visualization 109

Data Visualization Artificial Inteligence Reporting Tools Research Software 109

freshtrax

DECEMBER 9, 2021

Occasionally, crowdsourcing sites are used when the target is not as niche. Survey result for a project. Most agencies do not speak English which makes it crucial to have a Japanese person who looks over the communication. – Demographics of participants. Scripting the interview. – Use of Media.

User Testing 98

User Testing Research Software Product Research Customer Feedback 98

Centercode

JULY 16, 2019

But while the focus on bugs isn’t misplaced, you should know that your users – whether you’re soliciting customer feedback through surveys, crowdsourced testing , or Customer Validation – are pointing out more than bugs and defects.

User Testing 49

User Testing Customer Feedback Feedback Software Customer Experience 49

Gainsight

MAY 23, 2019

People Maps provides a tool for your company to capture the organizational hierarchy of your customer contacts and crowdsource information on the informal relationships between them. And while organizational charts are helpful (if you can find them) they don’t include a map of who influences whom outside of the formal role hierarchy.

Data Visualization 75

Data Visualization Analytic Tools Reporting Tools Customer Experience 75

The Product Coalition

JANUARY 14, 2020

Tip: Take 30 minutes of your time and run a simple survey by asking random colleagues about the product vision; you might be surprised by the variety of answers.) Two energizing, similar yet not identical exercises can help with the ordering: Liberating Structures’ 25/10 Crowdsourcing Tobias Mayer’s Thirty-Five. Duration: 30 minutes.

Product Research 80

Product Research Workshop Customer Experience Vision 80