Roman Pichler

JANUARY 20, 2025

Figure 2: The People Involved in the Strategy Work The team in Figure 2 consists of the person in charge of the product, a UX designer (for end-user-facing products), an architect/programmer, and a tester, as well as the key business stakeholders. Since then, its become one of the most popular product vision and strategy tools.

Systems Review 168

Systems Review Product Strategy Strategy Product Research 168

Product Talk

NOVEMBER 6, 2024

Teeba shared how she applied continuous discovery ideas and frameworks to her job search. Tweet This But at other times, Teeba says it feels like business outcomes are very broad and hard to measure. If she had time, she would ask the recruiter: “What outcome is the business focusing on?” Why did she take this approach?

Product Research 223

Product Research Research Software Feedback Software User Testing 223

UX Planet

DECEMBER 6, 2024

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. Car Preferences: Customers range from highly specific to completely flexible.

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

Productside

MARCH 3, 2025

Let them sponsor your efforts at firstlike a borrowed VP badge. If your buyer is another product manager, treat them like an external customer. Rogers take : Win them over with real user insights. Investigate their request with quick user feedback. One attendee asked: Weve got a culture that ignores you unless youre a VP.

Product Research 177

Product Research Feedback Software Product Management Product Manager 177

The Product Manager Coach Blog

JANUARY 14, 2025

Despite her years of experience, Jane realized something critical: even seasoned PMs need a plan to establish credibility in a new environment. How to Get Started: Audit the Product Backlog: Pinpoint low-effort, high-value opportunities to drive quick results. But within a month, she felt like she was treading water.

Data Visualization 93

Data Visualization Customer Feedback Strategy User Friction 93

Productside

MAY 27, 2025

As the wellness market grows more competitive, WellNests product managers are under increasing pressure to deliver features requested by sales, executives, and enterprise clientsoften with little time to step back and assess strategic impact. Their current approach lacks a cohesive product strategy. Heather knows something has to change.

Product Strategy 199

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UX Planet

JANUARY 22, 2025

In an era defined by relentless innovation and unprecedented customer expectations, the nature of financial services marketing has changed. Todays customers expect financial brands to deliver deeply personalized, seamless digital experiences at every touchpoint, consistently reinforcing what they stand for.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Productside

APRIL 16, 2025

Somewhere in the middle, customer needs get lost in translation. They thought their work spoke for itselfuntil a listening tour revealed how disconnected they were from their customers. That gap needed a full-time product manager to bridge it. But dont expect a rigid framework. Product managers push for roadmaps.

Engineering 177

Engineering Product Research Feedback Software Feedback Loop 177

Lenny Rachitsky

NOVEMBER 7, 2024

Brought to you by: • Explo —Embed customer-facing analytics in your product • Dovetail —The customer insights hub for product teams — Archie Abrams is the VP of Product and Head of Growth at Shopify, where he leads a 600+ person growth org across product, design, engineering, data, ops, and growth marketing.

User Testing 113

User Testing Data Visualization Customer Feedback Embedded Analytics 113

Product Talk

DECEMBER 18, 2024

I was asked to give a ten-minute overview of my continuous discovery framework and then participated in a fireside chat where the host, Cecilie Smedstad , asked me to go deeper in a few areas. I did classic web development before there were frameworks back in the ’90s. What I saw was they were talking to customers periodically.

Product Research 246

Product Research Research Software Analytic Tools Feedback Software 246

Userpilot

NOVEMBER 7, 2024

An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Well implemented, product demos help to: Improve user engagement : Today’s B2B buyers are independent—they want to research and evaluate solutions on their own terms.

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Demo Analytic Tools Feedback Software Research Software 103

BrainMates

OCTOBER 20, 2024

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

UX Planet

FEBRUARY 3, 2025

Inclusive by Design: Transform Your UI/UX from Good to Great In todays digital landscape, ensuring accessibility is no longer optionalit is a critical aspect of designing user interfaces (UI) and user experiences (UX). Some key disabilities to account forinclude: Visual impairments : Color blindness, low vision, or blindness.

UX 101

UX Research Software Data Visualization User Testing 101

Lenny Rachitsky

FEBRUARY 25, 2025

Below, you’ll find what I believe is the most actionable, specific, and straightforward framework for crafting a strategy, for both your product and your company. As Chandra shares below, his framework sits on top of the best strategy wisdom out there (e.g. So we teamed up to make that happen. What exactly is product strategy?

Strategy 121

Strategy Technical Review Product Strategy Product Research 121

The Product Guy

APRIL 9, 2025

PMs are often celebrated for their vision, decisiveness, and ability to ship. In todays product environment, questions are your sharpest tool for uncovering user needs, guiding teams, and influencing outcomes. A growing library of frameworks, case studies, and actionable tools. How asking What are we really trying to solve?

Strategy 150

Strategy Customer Feedback Differentiation Roadmap 150

UX Planet

MARCH 9, 2025

No matter how good your original product is, you will likely decide to redesign it at some point in time. It recommended to focus on two important points: Purpose: Clearly state the purpose of the redesignwhy the business should invest time and money in it and what it will help the business achieve. UX audit checklist prepared by Maze.

Product Research 115

Product Research Research Software Feedback Software User Testing 115

UX Planet

NOVEMBER 13, 2024

How a centuries-old pattern inspired a fresh take on interactive user experience design. Here are five lessons from the project that reveal what it takes to design experiences that truly connect with people. Principle 01: Users appreciate familiarity — it gives them an anchor. Weavers in South India, Archer, Mildred.

Product Research 105

Product Research Customer Experience User Testing Research Software 105

Business of Software Conference

JUNE 30, 2025

That experience taught him what so many leaders learn the hard way: if your stakeholders aren’t with you, your plan doesn’t stand a chance. The same customer empathy skills that help you understand external users? Anyone (from the board to customers) can be a stakeholder. Apply them internally.

Leadership 52

Leadership User Testing Customer Experience Finance 52

Usersnap

MARCH 24, 2025

The team spent months building it, yet users dont see its value. It helps teams uncover real user needs, validate assumptions, and reduce development risks before committing time and resources. It is an actual team effort involving all stakeholders to foster diverse expertise and unique perspectives. Lets dive in.

Product Research 52

Product Research Data Visualization Customer Feedback User Testing 52

The Basics of Product Management

JUNE 22, 2025

What AI Brings to the Table: NLP-powered sentiment analysis : Tools like MonkeyLearn and Lexalytics parse thousands of reviews, tweets, and support tickets to extract user sentiment at scale. User Feedback Analysis: From Chaos to Clarity User feedback is noisy. AI flips the script. AI makes it actionable. Tools to Try: Aha!

Artificial Inteligence 52

Artificial Inteligence Data Visualization User Testing Product Research 52

UX Planet

FEBRUARY 6, 2025

Traditional banking often struggles to capture and maintain customer engagement. This gap in engagement and recognition highlights the customers expectations for a more dynamic and modern digital banking experience. They want an immersive digital experience that delights, supports, educates andrewards.

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Usersnap

JUNE 26, 2025

Too many discovery efforts fail silently. In this article, we will break down his Discovery Health Check framework a fast, no-BS system to help product teams uncover what’s really holding them back before the next feature hits delivery. “We Because most discovery is just activity. Not alignment.

Product Research 59

Product Research User Testing Research Software Reporting Tools 59

People-First Product Leadership

NOVEMBER 5, 2024

Let’s revisit the framework. At the foundation, product sense begins as a blend of ‘art’ and ‘science’ With the rise of AI, the framework for achieving and maintaining product sense is evolving. In contrast, someone with a fixed mindset sees those traits as inherently stable and unchangeable over time.

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52

UX Planet

NOVEMBER 13, 2024

Well, stick with me as I walk you through the right AI tools for user research, ideation, wireframing, color generation, and UI design. User research —  UX Pilot Screenshot of UX Pilot’s homepage Although AI can’t do all your research work for you, it can certainly make your job much easier. What do I mean by that?

Research Software 105

Research Software Feedback Software Data Visualization UX 105

BrainMates

JUNE 17, 2025

They drive alignment, translate strategy into action, and make bold decisions that balance customer value with commercial outcomes. It’s about building the right product—at the right time—for the right impact. Product teams are great at developing a vision, but not always at aligning it. It’s designed.

Weak Development Team 52

Weak Development Team User Testing Roadmap Product Research 52

Modus Create

JANUARY 15, 2025

Intelligent applications harness AI to deliver personalized, adaptive, and data-driven user experiences that surpass traditional functionalities. It helps surface gaps in data or algorithms early, saving significant time and cost later. However, realizing this upside can come with significant challenges.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Data Visualization 40

UX Planet

APRIL 19, 2025

How Ive been experimenting and approaching my design process and iterations Over the years, as a designer, Ive realised were not just here to design screens. So how do we juggle all these expectations and still keep users happy, while gathering meaningful feedback from other teammembers? Understand their vision and research insights.

User Testing 76

User Testing Customer Feedback Product Research Data Visualization 76

BrainMates

JUNE 17, 2025

The issue isn’t the framework. It’s time to move from box-ticking to behaviour-shifting. OKRs (Objectives and Key Results) are a goal-setting framework used by teams and organisations to align effort with strategic priorities. Treat it as a learning loop OKRs take time to master. Start small. Anchor to strategy.

Systems Review 52

Systems Review Reporting Tools Feedback Software User Testing 52

Lenny Rachitsky

FEBRUARY 9, 2025

Brought to you by: • Enterpret —Transform customer feedback into product growth • Vanta —Automate compliance. With experience as an engineer at the New York Times and as a designer at Dropbox and Square, Karina has a rare firsthand perspective on the cutting edge of AI and large language models.

User Testing 125

User Testing Research Software Product Research Artificial Inteligence 125

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. Mural , Miro , etc.) is recommended.

Data Visualization 52

Data Visualization Customer Feedback Technical Review Research Software 52

The Product Guy

APRIL 3, 2025

You need a coalition shared purpose, mutual trust, and real support behind your product vision. A growing library of frameworks, case studies, and actionable tools. As a Patron, youll gain access to: Weekly updates with strategies designed to help PMs thrive. Exclusive deep dives like this one on strategic influence.

Leadership 150

Leadership Product Management Product Manager Roadmap 150

Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows. This guide has all the answers.

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Modus Create

MAY 8, 2025

At Modus Create, we define intelligent product development as: Building software around AI: Where AI is embedded into the product experience (i.e., Orchestrating work through agentic workflows : Where autonomous agents help discover insights, optimize experiences, and even initiate changes across the lifecycle.

Product Research 40

Product Research Data Visualization Feedback Software Analytic Tools 40

People-First Product Leadership

APRIL 15, 2025

Three competing executive visions. They'll champion you when your efforts contribute to their success. A client's biggest "win" wasn't a new feature, but improved cross-functional communication that sped up delivery and boosted customer satisfaction. The path forward isn't about working harder within flawed frameworks.

User Testing 52

User Testing Leadership Customer Experience Product Research 52

Product Innovation Educators

DECEMBER 9, 2024

Through his experience running Eureka! genuinely innovative product might require: Changes to the supply chain Different manufacturing equipment New customer service processes Alternative sales channels Modified operational procedures When these departmental challenges arise, organizations typically respond by compromising the original idea.

Systems Review 245

Systems Review Data Visualization Framework User Testing 245

Lenny Rachitsky

JUNE 15, 2025

With extensive experience tackling challenging problems in regulated industries and high-stakes environments, Hilary emphasizes the importance of building resilience and adaptability within teams. Your job isn’t to get your ideas implemented but to brilliantly operationalize the CEO’s vision.

Leadership 70

Leadership Vision B2B Customer Experience 70

Gainsight

JULY 2, 2025

Customer Success leaders and practitioners, we get it—Pulse 2025 was an event packed with energy, innovation, and bold ideas that left everyone inspired to reimagine the customer journey. This event focuses on actionable strategies and frameworks tailored for leaders looking to drive real results. What Is Pulse Unplugged?

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Data Visualization Generative AI Customer Experience Customer Feedback 40