Productside

APRIL 2, 2025

PMs are often tasked with aligning stakeholders, guiding engineering teams, and championing the customer. But instead of telling a clear, compelling story, they send out a spec or share a roadmap deckand hope it gets read. Customers dont care about data structures. As Tom put it: Clarity beats polish every time.

Data Visualization 177

Data Visualization User Testing Product Research Product Management 177

The Product Coalition

NOVEMBER 12, 2024

How first principles can help you design product roadmaps from the ground up. Product roadmaps are no exception. Creating or even updating a product roadmap can feel like being handed a blank sheet of paper and told you have 60 minutes to write a ten-page college essay on a topic you didn’t study for….

Roadmap 111

Roadmap Automotive Product Research Feedback Software 111

The Product Manager Coach Blog

JANUARY 14, 2025

Despite her years of experience, Jane realized something critical: even seasoned PMs need a plan to establish credibility in a new environment. How to Get Started: Audit the Product Backlog: Pinpoint low-effort, high-value opportunities to drive quick results. But within a month, she felt like she was treading water.

Data Visualization 93

Data Visualization Customer Feedback Strategy User Friction 93

The Product Guy

MARCH 12, 2025

You’re Stuckand It’s Because You’re Playing by the Rules In product management, youve been told to follow the rules: stick to the roadmap, build consensus, and hit your OKRs. As can be easily found in many organizations: Roadmaps trap you in outdated plans. Rule 1: Trust the Roadmap Roadmaps are your comfort zone.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

Userpilot

OCTOBER 31, 2024

Product analytics refers to the process of gathering and analyzing data on how users interact with a product. It tracks key metrics such as feature usage , user flows, and behavior patterns to explore user preferences and pain points. For instance, let’s say you find that users aren’t realizing the value of your product.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Roman Pichler

JANUARY 20, 2025

Figure 2: The People Involved in the Strategy Work The team in Figure 2 consists of the person in charge of the product, a UX designer (for end-user-facing products), an architect/programmer, and a tester, as well as the key business stakeholders. 3] This leverages their expertise, creates strong alignment, and maximises buy-in.

Systems Review 168

Systems Review Product Strategy Strategy Product Research 168

The Product Guy

JUNE 24, 2025

Customer support teams hear everything. Review support conversations regularly Look for patterns in user struggles, confusion, and pain points. Use insights to drive product improvements Support-based feedback can guide roadmap changes, de-risk decisions, and increase customer satisfaction.

Customer Feedback 195

Customer Feedback User Friction User Testing Customer Satisfaction 195

Productside

JUNE 17, 2025

What WellNest needed wasn’t another roadmap or velocity boost. Customers were disengaged. It’s built around five phases: Context: Understand your business, market, and customer landscape. Investigate: Learn what your customers actually need through research. Create: Prioritize, align, and build a strategic roadmap.

Product Research 156

Product Research Strategy Product Management Product Manager 156

Product Management University

DECEMBER 11, 2024

Market Analysis Before and With AI Customers are clamoring for a number of improvements to your product and youre on a mission to get them funded and on the roadmap. However, just because customers want them doesnt mean theyre delivering the level of differentiating value your organization needs to meet its own goals.

Product Management 130

Product Management Product Manager User Testing Management 130

The Product Guy

JUNE 12, 2025

In this Roadmap to Mastery article from The Product Way Patreon , we focus on one of the most essential, high-stakes skills in product management: knowing when and how to say no — and making that decision stick. Saying yes is easy. Saying no is what separates strategic product leaders from the rest.

Leadership 150

Leadership Roadmap Technical Review Framework 150

Lenny Rachitsky

NOVEMBER 19, 2024

For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now Last week’s guest post about tactics for becoming a “super IC” is on track to being my most popular post of all time, so I’m thrilled to bring you a follow-up that’s designed specifically for managers.

User Testing 130

User Testing Customer Feedback Feedback Software Reporting Tools 130

Productside

MARCH 6, 2025

Meet Brian Fugere , a pro whos navigated the high-stakes terrain of M&A more times than he can count. Brians story might just save you from burning months (and morale) the next time your team heads into merger territory. Sometimes you buy a rival to scoop up its customers or to leapfrog into a new market segment.

Technical Review 177

Technical Review Software Review Development Team Review Product Management 177

Productside

APRIL 16, 2025

Product managers push for roadmaps. Somewhere in the middle, customer needs get lost in translation. They thought their work spoke for itselfuntil a listening tour revealed how disconnected they were from their customers. That gap needed a full-time product manager to bridge it. Guy doesnt sugarcoat this dynamic.

Engineering 177

Engineering Product Research Feedback Software Feedback Loop 177

The Product Guy

APRIL 3, 2025

Youve aligned the roadmap. Read it now on The Product Way Patreon : [link] Exclusive Access to Mastery This post is part of the Roadmap to Mastery Collection , a premium series on The Product Way Patreon. Youve got the stakeholders in the room. But still things stall. Because alignment isnt enough.

Leadership 150

Leadership Product Management Product Manager Roadmap 150

Alchemer Mobile

JULY 1, 2025

What does it really take to build a business around customer experience? In a recent episode of Behind the Strategy: CX Leadership in Action , Alchemer CMO Bo Bandy sat down with Company Sage CEO Andrew Pierce and COO Jeff Cummings to unpack how they’ve turned CX into a strategic advantage. So we over-delivered.”

Feedback Software 130

Feedback Software Data Visualization Strategy Customer Feedback 130

BrainMates

OCTOBER 20, 2024

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

DevelopmentCorporate

JUNE 2, 2025

How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report User Interviews 2025 Research Budget Report is a crucial resource for understanding how modern organizations are approaching the financial side of user research.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

Lenny Rachitsky

FEBRUARY 25, 2025

At Headspace back in 2016, we had established our product roadmap and success metrics and our mission and vision, but teams were still confused about why we were working on the projects we chose. At the company level, the mission and vision is typically articulated by the founders/CEO and tends to be durable over time.

Strategy 121

Strategy Technical Review Product Strategy Product Research 121

The Product Guy

MAY 21, 2025

Feature bloat slows teams down, confuses users, and hides the real value of your product. This new Patreon-exclusive article in the Roadmap to Mastery series explores how to lead feature removals with evidence, clarity, and confidence. Product quality is shaped as much by what you remove as by what you ship.

Leadership 150

Leadership Roadmap Technical Review Article 150

Lenny Rachitsky

NOVEMBER 12, 2024

Throughout his more than 10-year career, Tal has actively chosen to stay an IC and, over that time, has honed a set of productivity practices that give him tremendous leverage and impact—beyond what many traditionally believe ICs can achieve. In other words, he’s become a “super-IC.” With everyone watching.

Product Research 112

Product Research Reporting Tools Product Management Product Manager 112

Tyner Blain

MARCH 2, 2025

Leadership tells us the big projects they’ve decided to do, it’s up to us to elaborate and execute.” Merging into a single customer base, looking for cost efficiencies from a combined team, increasing profits because of the reduction in price-competition in the market. “I don’t get to set the direction.

Customer Experience 64

Customer Experience Weak Development Team User Testing Definition 64

The Product Guy

MAY 16, 2025

Prioritization is where product leadership gets tested. This new Patreon-exclusive article in the Roadmap to Mastery series explores how to lead prioritization with structure, confidence, and buy-in. Balancing technical constraints, stakeholder agendas, and long-term goals is hard.

Technical Review 150

Technical Review Leadership Roadmap Article 150

Gainsight

APRIL 16, 2025

Theres something that happens when you sit in a post-sale leadership seat long enough. In roadmaps. But heres the mindset shift were inviting you to make today: Your customers dont experience your company through departments, job titles, or tech stacks. Heres the truth: enabling your customer isnt owned by just one team.

Customer Experience 52

Customer Experience Analytic Tools Research Software User Testing 52

UX Planet

MAY 27, 2025

Because todays users wont waittheres always a smarter, faster and more useful app waiting to take itsplace. Written by Alex Kreger and UXDA team Industry Disruption UXDA has witnessed how quickly markets can shift when a more compelling digital experience arrives: Netflixs streaming overtook Blockbusters rentalmodel. billion in 2020.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98

People-First Product Leadership

APRIL 30, 2025

Another, a long time PM lead, was weighing a move back to an IC role after a layoff. Try this exercise: Take your current roadmap and ask "Why?" three times for each initiative. This proactive approach can spark valuable conversations and align your team's efforts. Maya's experience isn't unique.

User Testing 52

User Testing Customer Experience Research Software Analytic Tools 52

The Product Guy

APRIL 9, 2025

In todays product environment, questions are your sharpest tool for uncovering user needs, guiding teams, and influencing outcomes. In our newest Patreon-exclusive Roadmap to Mastery article , we explore: The types of questions that unlock clarity across customers, teams, and stakeholders.

Strategy 150

Strategy Customer Feedback Differentiation Roadmap 150

People-First Product Leadership

FEBRUARY 4, 2025

This guide distills the key lessons and actionable strategies from my journey, offering you a roadmap to navigate your own career pivots in the tech industry. Be Open to Adjacent Roles : Starting in CRM account management gave me invaluable customer insights to share with the product team. to offer 24/7 coaching services.

Data Visualization 52

Data Visualization Reporting Tools Research Software Technical Advisors 52

BrainMates

JULY 2, 2025

Whether you are launching a new feature, entering a new market, or improving customer experience, it takes a symphony of teams. Why Cross-Functional Collaboration Matters Product leaders operate at the intersection of business goals, user needs, and technical realities. Designers need time for exploration.

Product Research 40

Product Research Data Visualization Onboarding KPIs User Testing 40

The Product Guy

JULY 7, 2025

We optimize our time instead of designing it. That’s why I wrote this week’s Roadmap to Mastery article on The Product Way Patreon. It’s a practical reset that helps you step back, reclaim your time, and refocus your energy on what truly drives impact. And that starts with how we spend our time. We shape outcomes.

Roadmap 150

Roadmap Framework Article Customer Experience 150

UX Planet

FEBRUARY 5, 2025

Conversely, if the user experience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. Often, the differences between these approaches are difficult to prove until they are implemented, delivered to customers, and their real-world usage is observed.

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

Userpilot

APRIL 24, 2025

In this role, you will leverage your extensive experience turning ambiguous problems into clear and actionable deliverables, aligning internal and external leaders on a shared, ambitious vision. An individual with excellent communication skills, adept at influencing both user-facing and partner-facing stakeholders.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

The Product Guy

MAY 7, 2025

Saying no to leadership Prioritizing customer needs over politics Aligning cross-functional teams These challenges do not reflect a lack of skill. They require balancing diplomacy, data, and leadership under pressure. Most PMs struggle with three things at some point.

Customer Satisfaction 150

Customer Satisfaction Leadership Framework Roadmap 150

The Product Coalition

OCTOBER 27, 2024

My kids could definitely eat healthier and have their screen time managed better (or at all), and I don’t always happily accept these compromises. One such area is roadmap planning. Even if everyone understands that planning takes time and that ideally we should start at the top, sometimes you simply don’t have the time to do so.

Healthcare 78

Healthcare Customer Experience Roadmap Presentation 78

BrainMates

MAY 26, 2025

A well-executed competitor analysis helps us anticipate and respond to threats, identify opportunities, and ultimately deliver greater value to our customers. Two different products can address the same customer need in different ways. Step 5: Compare Competitors with Your Offering Now its time to interpret the data.

Data Visualization 40

Data Visualization Customer Feedback Product Management Product Manager 40

The Product Guy

FEBRUARY 5, 2025

Hybrid work, AI integration, and rising customer demands are reshaping product management. Read it now: [link] Exclusive Access to Mastery This post is part of the Roadmap to Mastery Collection , a premium series on The Product Way Patreon. How are you preparing for the future of product leadership? But this is just a glimpse.

Technical Review 150

Technical Review Customer Feedback Article Leadership 150

The Product Guy

JULY 15, 2025

In this week’s Roadmap to Mastery article on The Product Way , I dive deep into the structural forces that cause even high-performing product teams to burn out and what you can do to stop it before it spirals. Join The Product Way to access this article and the full Roadmap to Mastery library. And it’s not personal weakness.

Roadmap 150

Roadmap Article Positioning User Experience 150

BrainMates

JUNE 17, 2025

It’s time to move from box-ticking to behaviour-shifting. A leadership team wants sharper focus. OKRs (Objectives and Key Results) are a goal-setting framework used by teams and organisations to align effort with strategic priorities. Tie them to planning, roadmaps, rituals, and retros. Start small. Anchor to strategy.

Systems Review 52

Systems Review Reporting Tools Feedback Software User Testing 52