The Product Guy

DECEMBER 6, 2024

In this episode of “ Product Excellence: Insights from Award-Winning Leaders | Strategies for Success ,” Drew Falkman shares the toughest lesson hes learned in product management: the importance of failing fast. If youve ever wondered how to avoid wasted effort, this episode will provide the answers.

Customer Experience 243

Customer Experience Customer Feedback User Testing Product Research 243

The Product Guy

NOVEMBER 14, 2024

Product leaders know that career growth isn’t always linear—stepping into leadership or establishing a product management function can be as complex as it is rewarding. Moving Beyond the Individual Contributor: Elevating Your Impact as a Product Leader Transitioning from an IC role to product leadership is a defining moment in your PM career.

Customer Experience 195

Customer Experience Customer Feedback Leadership Customer Satisfaction 195

The Product Guy

APRIL 15, 2025

At this months TPG Live , we explored two of the most persistent challenges in product leadership: How do you build trust and alignment between enterprise users and buyers? How do hybrid product teams stay aligned and effective across time zones and work styles?

Customer Feedback 195

Customer Feedback Enterprise User Testing CTO Coach 195

Roman Pichler

JANUARY 20, 2025

Listen to the audio version of this article: [link] A Product Strategy System The product strategy system in Figure 1 consists of four main parts: people, processes, principles, and tools. Having said this, the system in Figure 1 captures the specific product strategy approach Ive created. [1] If so, what are they?

Systems Review 168

Systems Review Product Strategy Strategy Product Research 168

Userpilot

OCTOBER 31, 2024

In this article, we’ll talk about: What product analytics is and why you need a solid strategy. Key steps to build and improve your product analytics strategy. Product analytics refers to the process of gathering and analyzing data on how users interact with a product. Why should you have a product analytics strategy?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Product Innovation Educators

NOVEMBER 25, 2024

How product managers can move from ideas to action Watch on YouTube TLDR In this episode, I speak with Atif Rafiq about how senior product leaders approach strategy development and execution. In this episode, he shares some insights from that workshop and his experience in product leadership.

Data Visualization 254

Data Visualization Research Software Weak Development Team Product Research 254

The Product Guy

JANUARY 17, 2025

In the latest TPG Live session, Driving Impact Through Influence and Experimentation , we dived into strategies product managers can use to expand their influence, foster innovation, and navigate the evolving landscape of product management. The Future of PM Leadership As we approach 2025, product management roles are transforming.

Data Visualization 195

Data Visualization Customer Feedback Feedback Software Analytic Tools 195

Product Innovation Educators

FEBRUARY 17, 2025

She shared insights from her experience leading product teams at various organizational scales and helping companies transform their product vision into measurable business growth. As we’ll explore in this article, effective product management requires a unique blend of skills that goes beyond traditional leadership models.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

The Product Manager Coach Blog

JANUARY 14, 2025

Despite her years of experience, Jane realized something critical: even seasoned PMs need a plan to establish credibility in a new environment. With the right strategies, you can hit the ground running, build trust, and leverage your expertise to thrive in your new role. The good news? Pro Tip: Pair your quick wins with data.

Data Visualization 93

Data Visualization Customer Feedback Strategy User Friction 93

The Product Guy

FEBRUARY 20, 2025

Leadership or investors push for short-term wins that conflict with the roadmap. Customer feedback is overwhelming , making it hard to separate signal from noise. Stakeholders request features that dont align with core strategy. Communicate trade-offs clearly by tying product decisions to business objectives and user outcomes.

Vision 195

Vision Onboarding KPIs Data Visualization Marketing 195

Productside

MARCH 3, 2025

Days 3160: Align Strategy and Team 3. Let them sponsor your efforts at firstlike a borrowed VP badge. If your buyer is another product manager, treat them like an external customer. One participant worried: Leadership is anti-product. Rogers take : Win them over with real user insights. How do I make a difference?

Product Research 177

Product Research Feedback Software Product Management Product Manager 177

Productside

JUNE 17, 2025

Productside | Product Management Courses & Training How Product Management Strategy Turns Struggles into Structure We’ve worked with hundreds of teams stuck in reactive delivery cycles, constantly shipping features but never sure if they’re actually moving the needle. It needed a rethink of its product management strategy.

Product Research 156

Product Research Strategy Product Management Product Manager 156

Product Innovation Educators

FEBRUARY 24, 2025

Today we’ll learn how to overcome some of those challenges from a product leader with experience at Target, McDonalds, eBay, and Meta, and now as Founder and CEO of Taelor. A Fresh Perspective on Product Development Anya challenged common assumptions about product development strategy.

User Testing 179

User Testing Research Software Feedback Software Customer Communications 179

Productside

APRIL 2, 2025

PMs are often tasked with aligning stakeholders, guiding engineering teams, and championing the customer. Customers dont care about data structures. Why Storyboarding Works A storyboard is just a sequence of visuals that shows how a user moves from a problem to a solution. Its a strategy for getting things done.

Data Visualization 177

Data Visualization User Testing Product Research Product Management 177

Product Innovation Educators

DECEMBER 23, 2024

The discussion explores practical applications of AI tools like ChatGPT and Claude in product development, including MVP refinement, customer testing, and marketing content creation. However, Mike emphasizes the importance of balancing AI capabilities with human oversight, warning against over-reliance on AI.

Artificial Inteligence 241

Artificial Inteligence Research Software Feedback Software User Testing 241

Product Talk

JULY 9, 2025

And today, we’re going to look at the same topic, but from a leadership and stakeholder standpoint. And so it’s really easy to believe: “I have a lot of experience with this. Where does that experience get to come into play? A lot of times the leaders want that control. I know more than these teams.

Product Research 254

Product Research Feedback Software Technical Review Customer Experience 254

Alchemer Mobile

JULY 1, 2025

What does it really take to build a business around customer experience? In a recent episode of Behind the Strategy: CX Leadership in Action , Alchemer CMO Bo Bandy sat down with Company Sage CEO Andrew Pierce and COO Jeff Cummings to unpack how they’ve turned CX into a strategic advantage. So we over-delivered.”

Feedback Software 130

Feedback Software Data Visualization Strategy Customer Feedback 130

Lenny Rachitsky

FEBRUARY 25, 2025

Below, you’ll find what I believe is the most actionable, specific, and straightforward framework for crafting a strategy, for both your product and your company. As Chandra shares below, his framework sits on top of the best strategy wisdom out there (e.g. What exactly is product strategy?

Strategy 121

Strategy Technical Review Product Strategy Product Research 121

The Product Guy

JULY 1, 2025

Building without validating wastes time. Michael’s Four Keys to Testing Before You Build: Run Painted Door Experiments Present a clickable version of a future feature. If users engage, follow up with questions. If users engage, follow up with questions. Let users try to accomplish a goal and track where they struggle.

User Testing 195

User Testing Product Research Testing Customer Experience 195

The Product Guy

MARCH 7, 2025

In this episode of “Product Excellence: Insights from Award-Winning Leaders | Strategies for Success,” Maya Brooks discusses the balance between creating revenue-focused and socially impactful products. She explains how flexibility in product design supports entrepreneurs through both good times and challenges.

Customer Feedback 195

Customer Feedback User Testing Customer Experience Research Software 195

The Product Guy

APRIL 18, 2025

What if building what customers ask for is the reason your product is failing? In this episode, Drew Falkman walks us through the evolution of his product discovery mindsetfrom sketching solutions on a whiteboard with no customer input, to learning (the hard way) why even listening too literally can lead you astray.

Customer Feedback 195

Customer Feedback Customer Experience Product Research Startups 195

The Product Guy

MAY 23, 2025

At our latest TPG Live roundtable, we brought together four leading voices in product coaching, discovery, and strategy. Product teams respond best when coaching is positioned as a growth tool, not a fix for poor leadership or lack of clarity. A shared repository ensures knowledge compounds over time.

Product Research 195

Product Research Weak Development Team User Testing Research Software 195

The Product Guy

MARCH 19, 2025

Our discussion explored strategies that leading companies are using to integrate sustainability, design for durability, and make smarter decisions about product evolution. The companies leading in sustainability arent just meeting ESG goals; theyre cutting operational costs, improving brand trust, and increasing customer loyalty.

Development 195

Development User Testing Customer Feedback Customer Experience 195

The Product Guy

MARCH 12, 2025

If your product is stagnating, if youve ever felt stuck despite following best practices, it’s time to face an uncomfortable truth: the rules you’ve been following may be holding you back. If you’re ready to stop playing by outdated rules and start driving real impact, it’s time to rethink your approach.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

Lenny Rachitsky

NOVEMBER 17, 2024

When pitching early ideas, pay attention to specific actions customers want to take, like asking about pricing or requesting to start a proof of value (POV). Raaz took on the CMO role despite having no marketing experience. It also serves over 45% of the Fortune 100.

Startups 98

Startups Feedback Software Product Strategy User Testing 98

Lenny Rachitsky

NOVEMBER 19, 2024

For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now Last week’s guest post about tactics for becoming a “super IC” is on track to being my most popular post of all time, so I’m thrilled to bring you a follow-up that’s designed specifically for managers.

User Testing 130

User Testing Customer Feedback Feedback Software Reporting Tools 130

Product Management University

NOVEMBER 14, 2024

Your job as a product manager is to make sure designers and engineers have crystal clear targets for customer value they can easily hit. Staples of the Product Manager Job Description Most product management job descriptions still list responsibilities for vision, strategy, customer discovery, growth mindset, thought leadership, etc.,

Product Management 147

Product Management Product Manager Product Research Management 147

The Product Guy

JUNE 24, 2025

Customer support teams hear everything. Review support conversations regularly Look for patterns in user struggles, confusion, and pain points. Use insights to drive product improvements Support-based feedback can guide roadmap changes, de-risk decisions, and increase customer satisfaction.

Customer Feedback 195

Customer Feedback User Friction User Testing Customer Satisfaction 195

The Product Guy

APRIL 9, 2025

In todays product environment, questions are your sharpest tool for uncovering user needs, guiding teams, and influencing outcomes. In our newest Patreon-exclusive Roadmap to Mastery article , we explore: The types of questions that unlock clarity across customers, teams, and stakeholders. can shift your entire strategy.

Strategy 150

Strategy Customer Feedback Differentiation Roadmap 150

UX Planet

DECEMBER 25, 2024

I remember sitting in a leadership meeting as the UX leader, and out of nowhere, someone asked, Jas, whats the Return On Investment, aka ROI, on UX? I almost choked on my tea because the value of UX is a good user experience that solves user problems. What isUX UX is about understanding user behaviour.

UX 105

UX Customer Experience Feedback Software Customer Feedback 105

DevelopmentCorporate

JUNE 2, 2025

How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report User Interviews 2025 Research Budget Report is a crucial resource for understanding how modern organizations are approaching the financial side of user research.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

People-First Product Leadership

NOVEMBER 19, 2024

But how do you hone this crucial skill when faced with conflicting data, unsupportive leadership, or an over-reliance on gut feelings? It’s great if customers are signing up for your free trial at rates exceeding expectations. Best metrics for measuring product success Are you measuring what truly matters?

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

People-First Product Leadership

OCTOBER 22, 2024

88% of product managers feel stressed often or all the time. 52% of product managers time is spent on unplanned activities. 56% of product managers feel their team lacks necessary skills or experience. The New York Times found it took 12–18 months for engagement to rebound after layoffs. What are the alternatives?

Technical Review 59

Technical Review Data Visualization User Testing Customer Feedback 59

BrainMates

OCTOBER 20, 2024

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

The Product Guy

DECEMBER 20, 2024

In this episode of “ Product Excellence: Insights from Award-Winning Leaders | Strategies for Success, ” Garrett Lang shares his entrepreneurial story, from working at GE to founding PlateRate. Learn how this innovative approach is reshaping customer retention for restaurants.

Product Management 195

Product Management Product Manager Management Management 195

The Product Guy

APRIL 3, 2025

In our newest Patreon-exclusive Roadmap to Mastery article , we explore: Why coalition-building is the PM leadership skill most often ignored How to lead without authority by building deep cross-functional relationships A case study where building a coalition led to on-time delivery and lasting collaboration For PMs ready to lead at the next level.

Leadership 150

Leadership Product Management Product Manager Roadmap 150

The Product Guy

JUNE 12, 2025

Read the full article: [link] Your subscription unlocks: Weekly deep dives on product leadership and decision-making Proven tools and case studies to strengthen your execution Access to mentorship and resume reviews at higher tiers What’s the hardest “no” you’ve had to deliver as a PM — and what did you learn from it?

Leadership 150

Leadership Roadmap Technical Review Framework 150