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He shares practical insights from the Product Development and Management Association (PDMA) framework and explains how product managers can use these principles to improve their product development process. Portfolio Management During our conversation, Jack shares valuable insights from managing product portfolios at Sony Ericsson.
The core focus of these activities is on thorough market research, continuous customer engagement, and strategic product development. Understanding the Problem Space The primary goal of market research is to validate whether a real problem exists and if customers truly care about solving it.
At this months TPG Live , we explored two of the most persistent challenges in product leadership: How do you build trust and alignment between enterprise users and buyers? Customer advisory boards arent just for updates – they should be used to test ideas, validate direction, and catch misalignment early.
She discusses the biggest challenges product managers face today , including prioritization, stakeholder alignment, and balancing business outcomes with user needs. If youre looking to elevate your career in product management , this conversation is packed with actionable insights. Why Listen to This Episode?
Our free assessment tool reveals where your team excels and uncovers opportunities for growth across six key dimensions: Context, Investigate, Define, Create, Deliver, and Leadership. In just 10 minutes, gain actionable insights that show you exactly where to focus to improve performance, drive outcomes, and strengthen your team in key areas.
Below is a preview of key insights. Leadership or investors push for short-term wins that conflict with the roadmap. Customerfeedback is overwhelming , making it hard to separate signal from noise. Strategies for Maintaining Product Vision Without Losing Adaptability Use a structured prioritization framework (e.g.,
Our guest, Anya Cheng, founded Taelor, combining her leadership experience at B2Cs and her knowledge of tech product management, to make it easy for men to wear stylish clothes for any occasion. Instead of advocating for feature-rich products or complex innovation frameworks, she emphasized the power of solving one problem exceptionally.
She shared insights from her experience leading product teams at various organizational scales and helping companies transform their product vision into measurable business growth. As we’ll explore in this article, effective product management requires a unique blend of skills that goes beyond traditional leadership models.
Atif brings valuable insights from a recent PDMA executive workshop where leaders discussed their real-world challenges with strategic decision making and innovation strategy. In this episode, he shares some insights from that workshop and his experience in product leadership.
Below, well walk you through their three-phase approach (observe, align, deliver), weave in key insights from the live Q&Awhere folks asked everything from What if my CEO micro-manages the roadmap? If your buyer is another product manager, treat them like an external customer. One participant worried: Leadership is anti-product.
Shes just come out of a leadership briefingand its not good news. Internally, executive leadership is frustratedand pointing fingers at Product Management. Theyve been asked to come back with a strategy that delivers more value to customers and drives measurable business growth. Heather knows something has to change.
The conversation tackled two questions that are defining modern product leadership: How do you make coaching actually work inside product teams How do you embed discovery into everyday work without burning people out or wasting time If you are building product with a team right now, these challenges probably feel familiar.
A dashboard showing metrics like feature adoption or user engagement amplifies your credibility. Tailor Your Communication: Adapt your messaging for different audiences, whether its engineering teams or senior leadership. Connect Decisions to Customer Needs: Show how your roadmap addresses customer pain points to build trust.
Key Insights: Sustainability isnt an expenseits a competitive advantage. The companies leading in sustainability arent just meeting ESG goals; theyre cutting operational costs, improving brand trust, and increasing customer loyalty. Key Insights: Durability isnt just about longevityits about relevance.
Customers were disengaged. Enter the Blueprint: A Framework for Strategic Product Management The Productside Blueprint helps teams align on what matters, validate what’s true, and build what works. It’s built around five phases: Context: Understand your business, market, and customer landscape. But growth stalled. The result?
Somewhere in the middle, customer needs get lost in translation. Clear feedback loops. They thought their work spoke for itselfuntil a listening tour revealed how disconnected they were from their customers. But dont expect a rigid framework. We used a framework called KIDKeep, Iterate, Delete. But thats not true.
One of the most critical, and most overlooked, skills in product leadership isn’t technical or even strategic. But Bruce reframes it as leadership: “It’s not about control – it’s about bringing people with you to do something great.” The same customer empathy skills that help you understand external users?
So I’ve been on the hunt for a framework that actually helps you measure and increase your velocity. Core 4 pulls everything they’ve learned from working with thousands of teams into a single unified developer productivity framework. I’ve finally found it. But “going faster” is only part of the equation.
Figure 2: The People Involved in the Strategy Work The team in Figure 2 consists of the person in charge of the product, a UX designer (for end-user-facing products), an architect/programmer, and a tester, as well as the key business stakeholders. This stream guides the product discovery and delivery work and leverages development insights.
The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations.
In our newest Patreon-exclusive Roadmap to Mastery article , we explore: Why coalition-building is the PM leadership skill most often ignored How to lead without authority by building deep cross-functional relationships A case study where building a coalition led to on-time delivery and lasting collaboration For PMs ready to lead at the next level.
This week were releasing a double feature on How I PM featuring two product pros sharing methods theyve used to lead with clarity, customer understanding, and momentum. Dont just ask. Thats where the roadmap reveals itself. Thats where the roadmap reveals itself. Bring your whole team into the process.
This misalignment leaves little room for thoughtful, strategic decisions, the kind that leads to groundbreaking products and delighted customers. A 2022 Product Excellence Report revealed that only 36% of PMs are confident their products and features consistently meet customer expectations. Use this insight to refine your approach.
What began as an overwhelming experience, trying to grasp concepts and frameworks, has now turned into a passion project that Im eager to share with you. In just six months, I transitioned from being a complete beginner to confidently speaking at conferences, sharing insights about AI and its impact on business and design.
But making bets isnt just about the products we manage; its about how we approach leadership. That project reignited my passion for problem-solving and customer experience. Too little, and we risk missing critical insights. Gather Evidence Identify key data points and insights. Some are small, others game-changing.
In todays product environment, questions are your sharpest tool for uncovering user needs, guiding teams, and influencing outcomes. So, how do strategic PMs use inquiry to drive alignment, insight, and innovation? A growing library of frameworks, case studies, and actionable tools.
Let’s revisit the framework. At the foundation, product sense begins as a blend of ‘art’ and ‘science’ With the rise of AI, the framework for achieving and maintaining product sense is evolving. Share People-First Leadership 2. The type of insight sought and gathered on customers changes as well.
Career Transition Compound Effect Framework At the heart of successful career transitions lies what I call the Career Transition Compound Effect (CTCE). Be Open to Adjacent Roles : Starting in CRM account management gave me invaluable customerinsights to share with the product team.
Hybrid work, AI integration, and rising customer demands are reshaping product management. Youll gain insights into: The evolving role of PMs and why influence matters more than ever. A growing library of frameworks, case studies, and actionable tools. How are you preparing for the future of product leadership?
Below, you’ll find what I believe is the most actionable, specific, and straightforward framework for crafting a strategy, for both your product and your company. As Chandra shares below, his framework sits on top of the best strategy wisdom out there (e.g. product marketing, user research, content design, etc.).
Here's a framework I use with my coaching clients: Tactical thinking : How do we solve this problem? Consider drafting a strategy yourself, using frameworks like the Strategy Stack. A product leader with this skill can bridge technical feasibility with engineers, user experience with designers, and revenue with executives.
Some takeaways: There is no universal marketing playbook: The most successful companies, like OpenAI and Stripe, didn’t follow existing playbooks but created their own unique approaches tailored to their products, customers, and market conditions. High-quality, consistent marketing builds brand trust that makes everything else easier.
Scaling a product isnt just about selling moreits about refining product-market fit, unlocking the right growth levers, and making sure your go-to-market strategy actually aligns with what your customers need. In this thought-provoking episode, youll gain: A framework for refining product-market fit without unnecessary pivots.
Brought to you by: • Enterpret —Transform customerfeedback into product growth • Vanta —Automate compliance. While AI models will continue to improve, the real “moat” around your product lies in your ability to listen to users and iterate quickly. Listen now on Apple , Spotify , and YouTube.
These resources might include IT support staff who ensure the online system is functioning correctly, customer service representatives who handle inquiries, and administrative staff who manage the documentation. Digital architects design the technical framework, ensuring that all components work together efficiently.
The issue isn’t the framework. A leadership team wants sharper focus. OKRs (Objectives and Key Results) are a goal-setting framework used by teams and organisations to align effort with strategic priorities. Use each review to improve the next and keep the feedback flowing. Start small. Start small. Anchor to strategy.
Many organisations have no structured tools or frameworks for articulating the needs of the product management role and rely on informal conversations alone to set expectations. Even the most well-intentioned feedback can land heavily when it comes from a manager. Also, consider the power imbalance. Tread thoughtfully.
Have you ever received that dreaded feedback to "be more strategic" in your product management role? After two decades leading product teams and coaching countless PMs, I've discovered something surprising: The issue isn't your strategic thinking abilities - it's navigating the unspoken rules that shape product leadership.
In this Patreon-exclusive article , part of our Roadmap to Mastery series, we explore: Where AI creates real value in product management (and where it doesnt) How to streamline your workflow with AI without losing the human touch A case study showing how AI improved roadmap planning and team alignment What Youll Learn: How to identify the right opportunities (..)
After stepping down a few weeks ago, he’s spending his newfound time crystallizing his most important leadership lessons learned over the past decade. Sadly, the organizational and senior leadership failure to even recognize the major role change is rampant. That’s gone too. Every few weeks, new projects are planned.
In this article, which originally appeared in Mind the Product , I share 5 strategies to master product leadership in 2025. People-First Leadership is a reader-supported publication. When you’re on a bike, you’re constantly adjusting resistance based on the class or terrain, just like we adapt our leadership approach.
Brought to you by: • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Paragon —Ship every SaaS integration your customers want • Vanta —Automate compliance. Simplify security — Shreyas Doshi is a former product leader at Stripe, Twitter, Google, and Yahoo.
A case study on how realigning priorities increased user engagement by 25%. A growing library of frameworks, case studies, and actionable tools. Subscribe today and unlock this article: [link] Whats the most surprising insight youve gained from a stakeholder alignment challenge? Whats Inside the Full Article?
This was one such situation — the product leadership team agreed and memorialized the decision that our product was bloated, and we needed to streamline it. of users accidentally used this feature once per year. Value targets so enticing that executive leadership wouldn’t dare vote them down. Chalk up a win for the user.
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