Productside

MARCH 3, 2025

In our latest Productside webinar, Becoming an Effective Product Management Leader , Principal Consultants Roger Snyder and Kenny Kranseler delivered a no-nonsense roadmap for new leaders who want to nail their first 90 days (and beyond) and get the tools on how to become a product management leadereffectively. The principle stays the same.

Product Research 177

Product Research Feedback Software Product Manager Product Management 177

Productside

APRIL 2, 2025

PMs are often tasked with aligning stakeholders, guiding engineering teams, and championing the customer. But instead of telling a clear, compelling story, they send out a spec or share a roadmap deckand hope it gets read. Customers dont care about data structures. Share it with leadership. Run it by a few customers.

Data Visualization 177

Data Visualization User Testing Product Research Product Manager 177

The Product Guy

JUNE 24, 2025

Customer support teams hear everything. Pedro’s Three Keys to Creating a Direct Line to Support: Open a dedicated feedback channel Make sure product is listening to what support hears every day. Review support conversations regularly Look for patterns in user struggles, confusion, and pain points.

Customer Feedback 195

Customer Feedback User Friction User Testing Customer Satisfaction 195

Productside

MAY 27, 2025

Shes just come out of a leadership briefingand its not good news. Internally, executive leadership is frustratedand pointing fingers at Product Management. Theyve been asked to come back with a strategy that delivers more value to customers and drives measurable business growth. Heather knows something has to change.

Product Strategy 199

Product Strategy Product Research Strategy Weak Development Team 199

The Product Manager Coach Blog

JANUARY 14, 2025

A dashboard showing metrics like feature adoption or user engagement amplifies your credibility. Tailor Your Communication: Adapt your messaging for different audiences, whether its engineering teams or senior leadership. Connect Decisions to Customer Needs: Show how your roadmap addresses customer pain points to build trust.

Data Visualization 93

Data Visualization Customer Feedback Strategy User Friction 93

The Product Coalition

NOVEMBER 12, 2024

How first principles can help you design product roadmaps from the ground up. Product roadmaps are no exception. Creating or even updating a product roadmap can feel like being handed a blank sheet of paper and told you have 60 minutes to write a ten-page college essay on a topic you didn’t study for….

Roadmap 111

Roadmap Automotive Product Research Feedback Software 111

Productside

JUNE 17, 2025

What WellNest needed wasn’t another roadmap or velocity boost. Customers were disengaged. It’s built around five phases: Context: Understand your business, market, and customer landscape. Investigate: Learn what your customers actually need through research. Create: Prioritize, align, and build a strategic roadmap.

Product Research 156

Product Research Strategy Product Manager Product Management 156

Userpilot

OCTOBER 31, 2024

Product analytics refers to the process of gathering and analyzing data on how users interact with a product. It tracks key metrics such as feature usage , user flows, and behavior patterns to explore user preferences and pain points. Improves product-market fit through actionable insights. How will it be analyzed?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Roman Pichler

JANUARY 20, 2025

Figure 2: The People Involved in the Strategy Work The team in Figure 2 consists of the person in charge of the product, a UX designer (for end-user-facing products), an architect/programmer, and a tester, as well as the key business stakeholders. This stream guides the product discovery and delivery work and leverages development insights.

Systems Review 168

Systems Review Product Strategy Strategy Product Research 168

Alchemer Mobile

JULY 1, 2025

What does it really take to build a business around customer experience? In a recent episode of Behind the Strategy: CX Leadership in Action , Alchemer CMO Bo Bandy sat down with Company Sage CEO Andrew Pierce and COO Jeff Cummings to unpack how they’ve turned CX into a strategic advantage. So we over-delivered.” Other surprises?

Feedback Software 130

Feedback Software Data Visualization Strategy Customer Feedback 130

DevelopmentCorporate

JUNE 2, 2025

How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report User Interviews 2025 Research Budget Report is a crucial resource for understanding how modern organizations are approaching the financial side of user research.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

The Product Guy

MARCH 12, 2025

You’re Stuckand It’s Because You’re Playing by the Rules In product management, youve been told to follow the rules: stick to the roadmap, build consensus, and hit your OKRs. As can be easily found in many organizations: Roadmaps trap you in outdated plans. Rule 1: Trust the Roadmap Roadmaps are your comfort zone.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

Lenny Rachitsky

NOVEMBER 19, 2024

Now that I have experienced AI-augmented product management and leadership, I don’t think I could work for a company where AI wasn’t allowed. While this personalized feedback is key to improving the writing and the writer, it is time-consuming, often delaying the team from getting their messages out swiftly.

User Testing 130

User Testing Customer Feedback Feedback Software Reporting Tools 130

Productside

APRIL 16, 2025

Product managers push for roadmaps. Somewhere in the middle, customer needs get lost in translation. Clear feedback loops. They thought their work spoke for itselfuntil a listening tour revealed how disconnected they were from their customers. Engineers push back with technical constraints. But thats not true.

Engineering 177

Engineering Product Research Feedback Software Feedback Loop 177

The Product Guy

APRIL 3, 2025

Youve aligned the roadmap. Read it now on The Product Way Patreon : [link] Exclusive Access to Mastery This post is part of the Roadmap to Mastery Collection , a premium series on The Product Way Patreon. Youve got the stakeholders in the room. But still things stall. Because alignment isnt enough.

Leadership 150

Leadership Product Manager Product Management Roadmap 150

BrainMates

OCTOBER 20, 2024

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

The Product Guy

APRIL 15, 2025

This week were releasing a double feature on How I PM featuring two product pros sharing methods theyve used to lead with clarity, customer understanding, and momentum. Thats where the roadmap reveals itself. Dont just ask.

User Testing 195

User Testing Workshop Customer Feedback Consulting 195

Lenny Rachitsky

NOVEMBER 12, 2024

QA doing data analysis, support agent proposing a feature, designer going right to a stakeholder, data analyst identifying a problem to solve, engineer directly interacting with a customer)? 🤠 Work unfairly: Save insights, ideas, and evidence way in advance by “product scrapbooking.” Shower them with positivity.

Product Research 112

Product Research Reporting Tools Product Manager Product Management 112

The Product Guy

APRIL 9, 2025

In todays product environment, questions are your sharpest tool for uncovering user needs, guiding teams, and influencing outcomes. So, how do strategic PMs use inquiry to drive alignment, insight, and innovation? This is part of the Roadmap to Mastery Collectionavailable exclusively on The Product Way Patreon.

Strategy 150

Strategy Customer Feedback Differentiation Roadmap 150

UX Planet

MAY 27, 2025

Because todays users wont waittheres always a smarter, faster and more useful app waiting to take itsplace. Finance faces the same reality: bold, user-first design delivered through seamless digital platforms is what separates the leaders from those destined to become footnotes. Zoom outperformed Skype in videocalls. billion in 2020.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98

Lenny Rachitsky

FEBRUARY 25, 2025

At Headspace back in 2016, we had established our product roadmap and success metrics and our mission and vision, but teams were still confused about why we were working on the projects we chose. The plan or roadmap is basically an ordered list of projects based on some notion of prioritization and sequence of delivery.

Strategy 121

Strategy Technical Review Product Strategy Product Research 121

BrainMates

MAY 26, 2025

At Brainmates, we follow a six-step process to evaluate the competition and use those insights to make informed product decisions. A well-executed competitor analysis helps us anticipate and respond to threats, identify opportunities, and ultimately deliver greater value to our customers. What problem does your product solve for them?

Data Visualization 40

Data Visualization Customer Feedback Product Manager Product Management 40

The Product Guy

FEBRUARY 5, 2025

Hybrid work, AI integration, and rising customer demands are reshaping product management. Youll gain insights into: The evolving role of PMs and why influence matters more than ever. Read it now: [link] Exclusive Access to Mastery This post is part of the Roadmap to Mastery Collection , a premium series on The Product Way Patreon.

Technical Review 150

Technical Review Customer Feedback Article Leadership 150

BrainMates

JULY 2, 2025

Whether you are launching a new feature, entering a new market, or improving customer experience, it takes a symphony of teams. Why Cross-Functional Collaboration Matters Product leaders operate at the intersection of business goals, user needs, and technical realities. A robust roadmap is not handed down, it’s co-created.

Product Research 40

Product Research Data Visualization Onboarding KPIs User Testing 40

People-First Product Leadership

FEBRUARY 4, 2025

This guide distills the key lessons and actionable strategies from my journey, offering you a roadmap to navigate your own career pivots in the tech industry. Be Open to Adjacent Roles : Starting in CRM account management gave me invaluable customer insights to share with the product team. to offer 24/7 coaching services.

Data Visualization 52

Data Visualization Reporting Tools Research Software Technical Advisors 52

Userpilot

APRIL 24, 2025

You’ll help define the most relevant local payment methods to build (breadth) and aspects of payment methods to invest in (depth) to deliver the best outcomes for Stripe users. A professional with strong analytical skills, capable of leveraging data insights to drive strategic decisions. Who would be the best fit for this job?

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

UX Planet

FEBRUARY 5, 2025

Conversely, if the user experience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. Often, the differences between these approaches are difficult to prove until they are implemented, delivered to customers, and their real-world usage is observed. Try explaining that at theoffice!

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

People-First Product Leadership

APRIL 30, 2025

Try this exercise: Take your current roadmap and ask "Why?" A product leader with this skill can bridge technical feasibility with engineers, user experience with designers, and revenue with executives. It needs ongoing refinement as markets, technologies, and customer needs evolve. three times for each initiative.

User Testing 52

User Testing Customer Experience Research Software Analytic Tools 52

The Product Guy

MAY 1, 2025

But it can help you do them more effectively.

Roadmap 150

Roadmap Data Visualization Framework Article 150

BrainMates

JUNE 17, 2025

A leadership team wants sharper focus. Tie them to planning, roadmaps, rituals, and retros. Use each review to improve the next and keep the feedback flowing. Visibility isn’t just for leadership. It’s time to move from box-ticking to behaviour-shifting. Start small. Anchor to strategy. Measure what matters.

Systems Review 52

Systems Review Reporting Tools Feedback Software User Testing 52

The Product Guy

MARCH 5, 2025

In our latest Patreon-exclusive article , part of the Roadmap to Mastery Collection , we explore: The most common mistakes PMs make in stakeholder alignment. A case study on how realigning priorities increased user engagement by 25%. This is part of the Roadmap to Mastery Collectionavailable exclusively on The Product Way Patreon.

Roadmap 150

Roadmap Customer Feedback Technical Review Article 150

The Product Coalition

OCTOBER 27, 2024

One such area is roadmap planning. My recommendation for roadmap planning is to start top-down, from the company’s strategy itself, understand it in depth, and only then start planning how you are going to make it a reality. Because our customers started asking about it. But it’s not always possible. But why now?

Healthcare 78

Healthcare Customer Experience Roadmap Presentation 78

BrainMates

JUNE 15, 2025

Because the future of product leadership isn’t just about systems, it’s about the people who power them. Meanwhile, industry benchmarks show only around 1–2% typically goes towards developing human capability with activities like training, leadership development, or cultural transformation. How Do We Fix It?

Technical Review 40

Technical Review Weak Development Team Product Research Systems Review 40

The Product Coalition

OCTOBER 16, 2024

Then, hearing the idea repeated — delete, delete, delete — I started to think about products in general and roadmaps specifically. We have a roadmap that is largely, if not entirely, focused on releasing new stuff while maintaining what we have. A reverse roadmap. About the idea of a reverse roadmap? Challenge accepted.

Roadmap 143

Roadmap Onboarding KPIs User Testing Customer Experience 143

Lenny Rachitsky

MAY 6, 2025

As a product leader, you already understand that successful products solve important problems for people, create emotional connection with their users, and meet real market needs. ” and “Whose opinion does the leadership team value most?” It’s a fundamental shift in approach. Understand what drives them.

Development Team Review 57

Development Team Review User Testing Technical Review Systems Review 57

Productside

MARCH 18, 2025

Scaling a product isnt just about selling moreits about refining product-market fit, unlocking the right growth levers, and making sure your go-to-market strategy actually aligns with what your customers need. Dont miss Rachels insights. Rachel shares how shes helped SaaS products scale from $1M to $10M in a year.

User Testing 177

User Testing Product Marketing Marketing Customer Experience 177