Lenny Rachitsky

MAY 22, 2025

Listen now: YouTube // Apple // Spotify Brought to you by: WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs Paragon —Ship every SaaS integration your customers want Vanta —Automate compliance. Tight feedback loops beat elaborate planning. Simplify security.

Product Research 78

Product Research Data Visualization Research Software Feedback Software 78

Modus Create

MAY 8, 2025

AI is rewiring product development Is your operating model ready? By Jill Antweiler Posted in Product Published on: May 8, 2025 Last update: May 8, 2025 AI isnt just changing what we buildits changing how we build it. Its about rethinking how we design, validate, and deliver products from the ground up.

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Product Research Data Visualization Feedback Software Analytic Tools 40

UX Planet

MARCH 29, 2025

In any case, hang around because well go over why UX design strategy is crucial, how to create one, and what the problems arefor you, your team, and, most importantly, your customers. At its core, UX strategy serves as your guide for crafting experiences that genuinely resonate with users and encourage them to engage.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Modus Create

JANUARY 15, 2025

De-risking your 2025 initiatives Why every intelligent app must start with a PoC By Jill Antweiler Posted in Product Published on: January 15, 2025 Last update: January 15, 2025 As we settle into 2025, many executives are eyeing ambitious initiatives to leverage new technologies and drive innovation.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Data Visualization 40

Lenny Rachitsky

JUNE 10, 2025

Each week I tackle reader questions about building product, driving growth, and accelerating your career. I love Colin’s stuff because it’s always rooted in the real-life problems that product builders actually run into with AI tools—and he articulates the solutions so simply and practically.

Customer Experience 90

Customer Experience Feedback Software Product Research User Testing 90

Userpilot

MAY 17, 2025

Did the user discover a core feature? 8 Best mobile app user retention strategies in short If you want a quick overview before diving in, here are my favorite mobile app retention strategies. Contextual onboarding: Show only whats relevant to help users reach value fast. Users feel understood right away.

Feedback Software 76

Feedback Software User Testing Strategy Customer Experience 76

Userpilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. How do you calculate user retention?

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

UX Planet

JANUARY 29, 2025

The travel, the stories shared, the endless walks through beautiful streets, and the moments spent reflectingthose memories became deeply ingrained in me. It was a time of self-discovery, creativity, andgrowth. The cutestteam Looking back now, those memories feel bittersweet.

Customer Experience 52

Customer Experience Data Visualization Customer Feedback Travel 52

Userpilot

JUNE 25, 2025

Let’s be honest: most app monetization strategies are outdated and even downright annoying to users. Between intrusive pop-up ads, strictly gated features, and endless upsells, users are over it, and churn rates reflect that. Understand your app and users First, clarify your app’s value and target audience. respectively.

Analytic Tools 66

Analytic Tools Research Software Data Visualization Reporting Tools 66

UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. In the UK, NatWest’s AI assistant, “Cora,” handled 11.2

Data Visualization 75

Data Visualization Banking Reporting Tools Analytic Tools 75

AB Tasty

JUNE 17, 2025

From the continued rise of mobile commerce to virtual-reality try-on tools and AI customer service, some consumer trends have proven to be evergreen while others fall out of fashion in a season. To help you better understand the mind of today’s consumers, we’ve broken down 10 key insights for e-commerce from our 2025 global report.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

Business Acumen Institute

NOVEMBER 7, 2024

In business, any path to an endpoint is put into perspective when we know the route we’ve traveled and how we got to where we are now. Also, when others are involved and they see you as a person who’s done their homework (research and data-gathering, analyzing, and garnering insights), you may be a sought out advisor.

Product Research 52

Product Research Banking Data Visualization Travel 52

Arkenea

MAY 8, 2025

If you’re considering expanding your development capabilities beyond your in-house team, you’ve likely encountered the term “ nearshore software development in Mexico ” during your research. Easy travel between locations, typically requiring only 2-5 hour flights, makes in person collaboration feasible and convenient.

Research Software 52

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PMLesson's Ace the PM Interview

FEBRUARY 24, 2025

Coding Focus: Both disciplines will test your ability to write clean, efficient code under time constraints. Meta Handling Large-Scale User Data and Ensuring Privacy Importance of data privacy (e.g., Pay attention to the culture and specifics about the team, the hiring manager, and the company's products, services, and tech stack.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Engineering 52

Product Talk

FEBRUARY 28, 2024

Continuous discovery is not a linear journey—as much as we might want it to be. Continuous discovery is not a linear journey—as much as we might want it to be. That’s certainly the case for Kelsey Terry , who’s sharing her story in today’s Product in Practice. Do you have a Product in Practice story you’d like to share?

Product Research 325

Product Research Onboarding KPIs Feedback Software User Testing 325

Alchemer Mobile

APRIL 12, 2022

The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Travel Apps: Transportation, Hospitality & Tourism, Auto. In 2021, Travel began its road to recovery following interstate, national, and global travel restrictions brought on by the pandemic.

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Travel User Testing Research Software Feedback Software 261

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem.

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User Testing Customer Experience Research Software Customer Feedback 296

The Product Guy

JUNE 20, 2019

Guest Post by: Terri Boshoff (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Nis Frome]. When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. In most companies, this process is ongoing.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Alchemer Mobile

DECEMBER 8, 2022

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! We wanted to know: Are customers happier in the summer? When’s the best time to solicit feedback? Grumpier in the winter? Media/Entertainment.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Alchemer Mobile

SEPTEMBER 3, 2020

Key findings from our research include: Looking at DAU over time is the best way to understand drastic changes in app usage. The data used throughout this post is from anonymized, US-based Apptentive customers’ iOS apps. Almost all of our customers’ apps have experienced a significant change in their DAU due to COVID-19.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

The Product Guy

MAY 30, 2019

Guest Post by: Daphne Garcin (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Chris Butler]. So we want to innovate and create new features for our product. Which change in users’ behaviour do we want to drive? Hypotheses are only useful if we test them (with customers), to validate or discard them.

User Testing 384

User Testing Product Research Customer Experience Data Visualization 384

Alchemer Mobile

MARCH 14, 2022

Mobile consumer feedback changed product roadmaps, improved ROI, drove revenue, and got companies closer to achieving their overall business goals. Mobile consumer feedback changed product roadmaps, improved ROI, drove revenue, and got companies closer to achieving their overall business goals. Healthcare.

Data Visualization 263

Data Visualization Reporting Tools User Testing Customer Feedback 263

Alchemer Mobile

JUNE 16, 2020

If there’s one industry that was impacted the most by COVID-19, it might be the travel industry. From grounded flights to impatient customers to intensive cleaning protocols, everything looks different than it did a few months ago. This will help you understand the value of their feedback and input.

Travel 147

Travel Feedback Software Customer Feedback User Testing 147

The Product Guy

NOVEMBER 9, 2017

Guest Post by: Alex Hsu (Mentee, Session 4, The Product Mentor) [Paired with Mentor, Addi Regev]. A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. Research article. Themes, Epics, User Stories. Why do I need a framework?

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Framework Agile User Testing Research Software 345

Alchemer Mobile

JUNE 11, 2019

If you’re a travel brand developing an app for your airline, hotel, rideshare, etc. you need to understand that your customer’s number one priority is convenience. When customers are in a hurry, the last thing they need is for something completely out of their control to inconvenience you. Personalize the customer experience.

Feedback Software 180

Feedback Software Travel Airlines Customer Experience 180

The Product Guy

AUGUST 13, 2020

Guest Post by: Candice Zhang (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Tauheed Ahmed]. When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. Also who is to define “good” in various industries and companies?

Product Management 407

Product Management Product Manager Research Software Feedback Software 407

Product Talk

DECEMBER 9, 2020

Hi there, Product Talk readers! We can’t wait to share our latest Product in Practice with you. For this story, we spoke with a product team leading the Digital Hotels vertical at Seera Group , a travel and tourism company based in the Kingdom of Saudi Arabia (KSA). Meet the Seera Hotels product team.

Travel 168

Travel Data Visualization Product Research Research Software 168

The Product Guy

OCTOBER 9, 2018

Guest Post by: Julian Dunn (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Vikas Batra]. I became a product manager because I wanted to take a more strategic role at my company. Thus, I arrived at the Product Mentor program with ambitions to learn strategy development from a seasoned product mentor.

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Mind the Product

FEBRUARY 11, 2020

We all know that empathy is a key ingredient in developing lovable products, so what can product managers do to cultivate it? This open-mindedness has evolved into empathy as a product manager, which I believe is a key ingredient in developing lovable products. Empathy and Product Management. I also learned that 7.1

User Testing 216

User Testing Development Product Research Customer Feedback 216

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result. What questions and should the research prioritize? .

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User Testing Research Software Customer Feedback Feedback Software 110

Mind the Product

MARCH 29, 2020

Since #mtpcon Singapore 2019 Mind the Product has been on a mission to support the continuing growth of the AsiaPac tech community. Throughout this week our content will be shining a light on product communities in the region, highlighting new voices, sharing untold product stories and learnings. Behind the West?

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Product Research Research Software Feedback Software User Testing 219

The Product Coalition

DECEMBER 10, 2023

Including free access to a customized JTBD GPT and printable checklist, this is the only guide you’ll ever need for your product discovery. Over the past few months, I’ve been on a deep dive into the world of customer discovery and the Jobs to Be Done (JTBD) framework. What makes this guide extra special?

User Testing 148

User Testing Product Research Customer Experience Customer Feedback 148

Alchemer Mobile

APRIL 21, 2020

This information is critical for most product managers and mobile marketers to optimize the mobile customer experience. We published six new research reports today – each industry-specific guide reveals exclusive benchmark data gathered from more than 800 mobile apps with 5,000+ active users. Retail & Shopping.

Travel 147

Travel Finance Research Software User Testing 147

The Product Coalition

AUGUST 22, 2023

Understanding user needs and pain points is essential for building successful products and services, but that doesn’t mean we need to get stuck going down a multi-month research hole in order to be “ready” to collaborate, innovate, or prototype. Market insights: What’s happening today with the market?

User Friction 148

User Friction User Testing Customer Feedback Product Research 148

Intercom, Inc.

JUNE 22, 2020

In-app messaging is a key component of a strong customer engagement strategy – one that reaches users at the right place, at the right time, and is consistent across platforms. With our recent launch of Mobile Carousels , we tapped into the possibility of creating and nurturing better customer relationships through mobile.

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Feedback Software Messaging User Testing Customer Experience 235

Product Talk

JANUARY 10, 2024

We had plans to travel, to ski and mountain bike, and to devote some time to our learning goals. Instead of traveling and recharging, we spent a lot of time at home recovering. Exploring How Generative AI Can Support Discovery One thing that does bring me joy is playing with and exploring the capabilities of generative AI.

Feedback Software 288

Feedback Software Product Research ChatGPT Travel 288

The Product Bistro

JUNE 7, 2016

The lifeblood of product management is customer interaction. Getting out of the office, and sitting down with customers is a powerful aphrodisiac, and allows you to get unalloyed feedback. We do this as often as possible, hence why the typical product manager job description specifies 25 – 30% travel.

User Testing 170

User Testing Customer Experience Customer Feedback Travel 170