Userpilot

OCTOBER 19, 2024

This guide will walk you through crafting effective release notes, provide a free template to streamline your workflow, and showcase 7 inspiring examples to fuel your product management efforts. Release notes are documents that accompany a new product or update release. What are release notes? Importance of release notes.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

Userpilot

OCTOBER 31, 2024

When it comes to collecting customer feedback, it offers a survey template library, which includes all industry-standard surveys, like NPS and customer satisfaction surveys. The survey settings allow you to send it to a specific user group and set it to appear at regular intervals, for example, every 3-4 months.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

MARCH 4, 2025

Autocapture events dashboard in Userpilot. Session replays: Watch real recordings of how users interact with your product to identify rage clicks, friction points and usability issues. you can choose to watch sessions from users who used a specific feature). Build and view custom dashboards in Userpilot.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 4, 2025

Real user monitoring (RUM) bridges that gap by tracking every click, scroll, and frustration signalsuch as rage clicks or slow load timesallowing you to identify where users struggle. For product managers, this isnt just data; its the key to transforming disconnected user journeys into seamless experiences.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Customer Feedback 52

BrainMates

JULY 9, 2025

The ability to influence stakeholders is a critical part of effective product strategy consulting, ensuring strategy is executed and outcomes are achieved. In product management, strategy alone isn’t enough. Use dashboards to track actuals against forecasts in real time, highlighting variances early.

Data Visualization 40

Data Visualization Product Research Reporting Tools Strategy 40

Userpilot

JULY 12, 2025

Behavioral segmentation allows you to group users based on what they actually do. It’s the difference between guessing what users want and delivering it with precision. If we treat all users the same, our efforts will only hit home with a few. You can identify such customers by their low engagement and NPS scores.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

Userpilot

JULY 14, 2025

A customer engagement platform should enable me to respond to users’ in-app behavior and trigger welcome flows for new sign-ups, spotlight unused features for power users , or send re-engagement campaigns to customers exhibiting churn signals. Surveys: In-app surveys pop up after users complete specific actions.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization User Testing 104

Userpilot

APRIL 16, 2025

It typically includes features like interactive walkthroughs that help UX designers and marketing teams improve customer satisfaction, drive feature adoption, and reduce time spent on routine customer requests. Benefits of using help desk software Help desk software optimizes how you capture, organize, and resolve user issues.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

FEBRUARY 25, 2025

Take action quickly when issues arise: Use session replays to automatically route high-friction sessions to product teams for rapid investigation and resolution. This reduces support costs, improves customer satisfaction, and accelerates the iteration cycle. They’re not struggling with export functionality.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Userpilot

JUNE 29, 2025

Throughout my career as a product manager, I’ve seen too many promising mobile apps fail; oftentimes not because they lacked great features, but because the user experience fell short. With 88% of users considering leaving after a single bad experience , every usability flaw costs you lost revenue.

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User Testing Product Research Data Visualization Analytic Tools 66

Usersnap

NOVEMBER 18, 2024

For product managers and developers, the goal isn’t just to share changes—it’s to connect with users, encourage feature adoption, and streamline communication. Tools like Usersnap take this further by turning changelog updates into opportunities to delight users and drive engagement.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

FEBRUARY 27, 2025

These can also include accounts with high NPS responses and customer satisfaction scores. Or users who have given positive feedback on your product on G2. For example, Userpilot has a built-in dashboard for expansion revenue metrics (with customization options). But you can go deeper than this.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

MAY 27, 2025

Want to advance your career in product management or find top talent for your team? This article shares exciting product manager roles focused on Product-Led Growth (PLG) and showcases standout candidates in the field. Recommended product manager job openings in the PLG field Looking for a job in PLG companies?

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Analytic Tools Research Software Feedback Software User Testing 52

Usersnap

DECEMBER 20, 2024

Keep it engaging : Use tools like Usersnap to create visually rich, consistent, and user-friendly Marcin’ Insights: The truth is, as Product Managers, we’re often way more excited about our new feature than our users are. How It Works: Give users a simple, clear rundown of how to use the feature.

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

Userpilot

MARCH 5, 2025

User analytics: The custom analytics dashboard provides a centralized view of customer data, allowing you to segment, filter, and analyze user behavior. You can export data in bulk or drill down into specific segments to understand user journeys and identify trends. Analytics dashboard in Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

UX Planet

FEBRUARY 6, 2025

When we encounter something positivesuch as receiving a personalized tip that helps us save money or seeing an attractive and interactive dashboard that tracks our financial healthwe get a small boost of dopamine. For instance, if a customer regularly transfers money to family on Fridays, surface a quick action card every Fridaymorning.

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Userpilot

OCTOBER 10, 2024

It typically involves welcome messages, product tours , in-app guidance, and support materials aimed at driving user activation , retention, and long-term engagement. Airtable’s onboarding is effective in getting users involved with the product’s visual customization. What can you learn from Airtable?

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Onboarding KPIs Data Visualization Customer Experience User Testing 105

Userpilot

NOVEMBER 28, 2024

Hotjar – Best for product managers, UX designers, and marketers – Free plan available; paid plans start at $32/month. Smartlook – Best for product managers, UX researchers, and mobile app developers – Free plan available; paid plans start at $55/month. G2 rating: 4.3/5

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

JUNE 30, 2025

In this article, we’ll show you how to use video content in your product management strategy to help users learn at their own pace. So you can build successful onboarding experiences that we know will increase user activation. So, your users always know where to find video tutorials and feature walkthroughs.

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Onboarding KPIs Analytic Tools Feedback Software Embedded Analytics 66

Userpilot

MARCH 30, 2025

But is it really worth it for product management? While Pendo is known for its top-notch product analytics and in-app guidance features, the mobile offering often receives mixed feedback, especially regarding pricing, implementation complexity, and feature limitations. Dashboards. Custom feedback surveys.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Userpilot

JULY 17, 2025

This way, you can measure customer satisfaction , segment your loyal customers, and target campaigns to encourage more word-of-mouth. With Userpilot, however, we can collect user attributes and in-app behavior data, build customer segments , and send emails from the same tool. Segmenting users with Userpilot.

Onboarding KPIs 93

Onboarding KPIs Data Visualization User Testing Marketing 93

Userpilot

JUNE 4, 2025

How I measure mobile app performance as a product designer Measuring mobile app performance isnt a one-size-fits-all process. The metrics you track and how you interpret them will differ if youre a designer, product manager , or engineer. So, you can prioritize changes that drive user engagement. Key decision points.

Analytic Tools 71

Analytic Tools Data Visualization Feedback Software Research Software 71

Userpilot

JULY 13, 2023

Embracing customer satisfaction survey best practices is critical to driving business growth. You’ll consistently generate quality feedback and see how to act on them to improve the user experience. This, in turn, will motivate users to stay with your brand, driving long-term loyalty and retention.

Customer Satisfaction 98

Customer Satisfaction Product Research Feedback Software Customer Feedback 98

Userpilot

NOVEMBER 30, 2022

How can product managers keep tabs on all the KPIs necessary to make informed product decisions without getting swamped with all the irrelevant data out there? The short answer is: with product dashboards! We also explore tools for building product dashboards and data analysis. Let’s get to it.

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Data Visualization Dashboard Analytic Tools Onboarding KPIs 98

Userpilot

JULY 10, 2024

Customer experience (CX) is central to product management and the success of your SaaS platform. It can help retain customers and gain loyal brand advocates. And that’s why the customer experience software solutions you choose matter greatly. Event dashboard in Userpilot. Dashboards in Userpilot.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

JANUARY 15, 2024

With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. This guide will walk you through what it is, why you need one, and how to build your very own dashboard. What is a SaaS KPI dashboard? Why do you need SaaS dashboards?

Onboarding KPIs 105

Onboarding KPIs Data Visualization KPI Dashboard 105

Userpilot

FEBRUARY 28, 2023

Wondering how an NPS dashboard can help you track customer loyalty? While Net Promoter Score (NPS) measures customer satisfaction and loyalty, NPS surveys give you valuable customer feedback that you can analyze to gauge user sentiment about your product. This is where the NPS dashboard comes in.

Data Visualization 98

Data Visualization Dashboard Customer Feedback User Testing 98

Alchemer Mobile

JUNE 4, 2019

This in-app analytics tool helps companies make data-driven iterations to their apps and gain a better understanding of how product changes impact customer satisfaction. This helps product managers better understand where people are tapping and interacting with their app. Apptimize specializes in A/B testing.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

The Product Guy

JUNE 11, 2024

Evangelizing product management within an organization often comes with a variety of challenges and roadblocks. Product leaders must be prepared to face and overcome these obstacles to successfully drive the adoption of product management best practices. Start small and scrappy.

Onboarding KPIs 150

Onboarding KPIs Data Visualization User Testing Product Manager 150

Userpilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. What is an analytics dashboard?

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Dashboard 98

Alchemer Mobile

FEBRUARY 2, 2021

DESIGN A DASHBOARD FOR RECORDING AND ANALYZING YOUR METRICS AND KPIS. This performance dashboard lays out all of your metrics in one place to keep you both goal-oriented and accountable to your success metrics. MONITOR FEEDBACK STREAMS, REVIEWS, AND SOCIAL SIGNALS TO ASSESS CUSTOMER SATISFACTION.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Userpilot

MAY 7, 2024

Collecting the voice of the customer (VoC) in product management can lead to sustained growth. You can have the best digital marketing and pricing strategies, but you won’t be able to retain your customers if you don’t listen to their feedback. It’s important to track the VoC in product management.

Product Research 102

Product Research Data Visualization User Testing Customer Feedback 102

Userpilot

JULY 4, 2024

It’s no secret that learning how to evaluate product performance is essential for product management. But how can you effectively measure product metrics that can help you reach your goals and increase revenue growth? You can also gather product managers and the rest of your team to brainstorm and define these goals.

Data Visualization 111

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 111

Userpilot

JANUARY 27, 2023

Evaluative research, on the other hand, tests how good your current product or feature is. It assesses customer satisfaction by looking at how well the solution addresses their problems and its usability. Why is conducting evaluation research important for product managers? ’ of user satisfaction or its lack.

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User Testing Product Research Research Software Feedback Software 98

Userpilot

JUNE 11, 2024

Product marketing metrics are key for understanding and optimizing the performance of your product. They help you measure success, identify areas for improvement, and align your product management strategies with your overall business goals. Time-to-value : Tracks how quickly users realize the value of the product.

Onboarding KPIs 102

Onboarding KPIs Data Visualization Product Marketing Customer Satisfaction 102

Userpilot

JANUARY 29, 2024

This article dives deep into data analysis for product managers. This approach is vital in modern product management , and every product manager needs to embrace it. User data analysis helps: Provide direction for product development , allowing for effective resource allocation.

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools User Testing 105