Usersnap

SEPTEMBER 19, 2023

Well, you might not need a crystal ball anymore, because AI-driven data and customer insights are here to make your business dreams come true! With AI-powered customer insights, you’re not just serving customers; you’re creating experiences, building connections, and crafting success stories.

Customer Feedback 59

Customer Feedback Data Visualization User Testing Feedback Software 59

Userpilot

JULY 11, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. A retention manager, specifically a customer retention manager, tackles tasks centered around keeping clients happy and preventing them from churning or discontinuing service.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 28, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. Being a great retention manager involves a multifaceted approach that focuses on both data-driven strategies and fostering a positive customer experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

AUGUST 31, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of customer service representatives is essential for success. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Feedback Software 52

Userpilot

AUGUST 28, 2024

TL;DR A customer advocate is a professional who represents the customer’s interests within a company, ensuring their needs and feedback are addressed to improve products and services. Proactively Identify Issues : Monitor customer interactions to spot potential problems early and proactively address them.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 31, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a customer advocate. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Analytic Tools 52

Analytic Tools Feedback Software Customer Feedback Data Visualization 52

Userpilot

AUGUST 30, 2024

Junior UX designer UX designer Senior UX designer UX consultant Principal UX consultant To excel as a UX consultant, leveraging the right tools is crucial for efficient project management, effective design, and insightful data analysis. Book a demo to see it in action! Book a demo to see it in action!

Consulting 52

Consulting Data Visualization Analytic Tools Research Software 52

Userpilot

AUGUST 28, 2024

To excel as a UX consultant, adhere to these best practices that enhance both the effectiveness and the quality of your work: Understand your users : Conduct thorough user research to grasp the needs, behaviors, and pain points of your target audience. This ensures your design recommendations are user-centered and effective.

Consulting 52

Consulting Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 31, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a UX consultant. A UX consultant assesses and refines digital products to ensure they are user-friendly and meet business objectives.

Analytic Tools 52

Analytic Tools Research Software Consulting Feedback Software 52

Userpilot

JULY 14, 2024

Additionally, learning design tools like Sketch, Figma, or Adobe XD is essential. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. An interaction designer focuses on creating intuitive and engaging product interfaces that enhance user experiences.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 28, 2024

To excel in interaction design , follow these best practices that enhance both user experience and design quality: Understand your users Focus on usability Iterate frequently Collaborate with others Stay updated with industry trends Looking into tools for interaction designers? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 25, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as an interaction designer. TL;DR An interaction designer focuses on creating intuitive and engaging product interfaces that enhance user experiences.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Check out this State of Customer Success report based on LinkedIn data —you’ll see it’s a good time to be in customer success. Unity technologies, ADP, and Slack are just some of our new Gainsight customers.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Split

JULY 27, 2023

But what is the best option for your project: a homegrown feature toggle solution or a software-as-a-service (SaaS) feature toggle? By using feature toggles, enterprises can reduce downtime associated with more traditional deployment methods, allowing for greater customer satisfaction through faster delivery of new features.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

Userpilot

APRIL 11, 2023

TL;DR Customer retention rate ( CRR ) measures the percentage of existing customers remaining after a period versus the total number of existing customers at the start of the given period. CRR is often influenced by multiple factors, from customer service to customer experience and anything that impacts customer satisfaction.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

AUGUST 30, 2023

Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105