DevelopmentCorporate

JUNE 2, 2025

As companies mature, so does their understanding of how strategic research drives product innovation and customer satisfaction. For early-stage teams, this data is a wake-up call: underfunding research can mean missed insights, wasted development cycles, and slow product-market fit. The takeaway? Budgets are growing.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

Userpilot

JULY 17, 2025

Identifying why users are leaving Proactively engaging at-risk users Measuring churn accurately How do you currently track customer health and predict potential churn? Effective customer churn prediction relies on data. Your current method impacts how early you can intervene and prevent customers from leaving.

User Testing 85

User Testing Data Visualization Customer Feedback Research Software 85

Userpilot

MARCH 17, 2025

In-app guides are part of a self-serve onboarding strategy; they reduce support and customer success costs while increasing customer satisfaction. Users get access to help just when they need it. My favorite is Driven Action , which looks like a tooltip but requires the user to take action (e.g.,

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

OCTOBER 31, 2024

When it comes to collecting customer feedback, it offers a survey template library, which includes all industry-standard surveys, like NPS and customer satisfaction surveys. The survey settings allow you to send it to a specific user group and set it to appear at regular intervals, for example, every 3-4 months.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

MARCH 4, 2025

Userpilot Userpilot is an all-in-one platform that combines real-user monitoring tools, such as session replays , with traditional product analytics and qualitative feedback to give non-technical teams a complete overview of user behavior. Focuses on front-end metrics critical to user satisfaction.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 12, 2025

Google Analytics) We don’t have a dedicated tool yet Advanced product analytics platforms How do you communicate with users based on their actions? Effective behavioral segmentation allows for timely and relevant user communication. Figure out which users bring the most value to our business. Basic analytics (e.g.,

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

Userpilot

MARCH 5, 2025

Are you struggling to make sense of scattered user data? The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. Mixpanel – the best cross-platform customer analytics software.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

APRIL 24, 2025

Recommended product manager job openings in data-driven companies 1. Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Experience in influencing senior leadership through data-driven insights.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Userpilot

JANUARY 15, 2025

Todays guide takes a deep dive into session replay for enterprise companies. Its a structured representation of your platforms interface that gets mutated with everyday user activity like clicks, taps, and form inputs. This allows you to see exactly how users behave in your application. CAGR in the next couple of years.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

UX Planet

MARCH 29, 2025

Clearly Defined Targets : Establish what success means for your productwhether its acquiring more users, enhancing satisfaction, or boosting engagement. Synchronization with Corporate Aims : Your designs should not only serve users but also align with organizational priorities, such as driving revenuegrowth.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Userpilot

APRIL 16, 2025

Resource centers (in-app): are embedded in your product to deliver contextual help when users need it. It typically includes features like interactive walkthroughs that help UX designers and marketing teams improve customer satisfaction, drive feature adoption, and reduce time spent on routine customer requests.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JULY 17, 2025

I set these emails to trigger right after a user signs up and during those first few make-or-break days (based on data about when users drop off ). And you also need to create a sequence of emails that walks them through the probable problems they may be experiencing (again, based on data). Ready to level up?”

Customer Experience 66

Customer Experience Customer Feedback User Testing Data Visualization 66

Userpilot

DECEMBER 31, 2024

In this post, well explore the top Hotjar alternatives redefining how teams collect user insights. From startups to enterprise-level tools, well break down the options, highlight their strengths, and help you find the best fit for your business. Userpilot Best for: Mid-size and enterprise SaaS businesses G2 rating: 4.6

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 20, 2025

For more detailed analytics, you’ll need the 2-way integration with third-party analytics tools like Mixpanel or HubSpot, which allows you to share and receive data. Product Fruits for user feedback Product Fruits surveys are simple and easy to implement. Boost: $139 for 1,500 users, then $2189 for up to 2,000 MAUs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

UX Planet

JUNE 30, 2025

We examine both quantitative gains — such as higher customer satisfaction scores, rising self-service usage and digital adoption rates — and qualitative developments, including more personalized services, smarter virtual assistants and greater accessibility in digital banking. Data privacy is also a concern. Challenges U.S.

Data Visualization 75

Data Visualization Banking Reporting Tools Analytic Tools 75

Userpilot

MAY 27, 2025

WalkMe Mobile is most suited for large enterprises and compliance-heavy industries. Based on verified Gartner reviews , the majority of its customers use WalkMe to support internal business apps, large-scale field operations, and app rollouts across thousands of employees or users. Who is WalkMe Mobile best for?

Software Review 76

Software Review Onboarding KPIs Data Visualization Analytic Tools 76

Userpilot

MAY 27, 2025

Whatfix Mobile is a Digital Adoption Platform (DAP) specifically designed to enhance the experience for users of native Android and iOS apps. Whatfix delivers context-aware guidance that helps users correctly complete sensitive tasks like handling patient documents, uploading payroll data, etc., Who is Whatfix Mobile best for?

Technical Review 93

Technical Review Onboarding KPIs Analytic Tools Software Review 93

Userpilot

MARCH 5, 2025

Customer support: Does the vendor provide reliable and responsive customer support? Scalability and security: Can the platform grow with your business and protect your data? Qualifying questions for choosing the right customer engagement tool. The platform also offers enterprise-grade security to protect customer data.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

NOVEMBER 28, 2024

Session replays are available across all plans for the first 5,000 sessions, but you can purchase more as add-ons if you’re on the Growth or Enterprise plan. Userpilot is a product growth platform that helps companies increase adoption, user satisfaction, and product stickiness. Shareable session replay: Yes.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

APRIL 30, 2025

Track engagement analytics to identify friction in the user journey Trying to improve your app experience without data is like flying blind. Userpilots analytics dashboard helps you measure your app’s overall usability, including: Views: The total number of times users encounter a specific flow or message.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

JANUARY 29, 2025

The truth is that you need to find the silver lining between quantitative and qualitative data to analyze user behavior effectively. Quantitative data shows you what users are doing. But if you want to get to the heart of things, you need to understand the why behind those actions and how users interact with your product.

Data Visualization 52

Data Visualization User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 30, 2025

Plus, it connects with the web version so you can track the user experiences across mobile and web platforms. To start using Pendo mobile, you need to install the Pendo Mobile SDK in your app so it can track all the users data and connect it with the web app. The more users you track, the more you pay. Dashboards.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Userpilot

MAY 27, 2025

Data-driven decision-making: Strong analytical skills, with the ability to use data to drive decision-making and measure success. Customer-centric approach: Deep understanding of user needs and behaviors, with a passion for creating products that delight users. This role is based in San Francisco, CA.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Userpilot

NOVEMBER 29, 2024

It captures every click, scroll, mouse movement, or keystroke to help you understand user behavior, identify friction points , and improve UX. All of which are essential for improving user satisfaction, building loyalty, and boosting retention rates. How can Fullstory session replays help analyze user behavior?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Reveal

JUNE 27, 2025

Your roadmap is packed with features designed to meet rising customer expectations. But your enterprise BI setup? It slows down decision-making, breaks user flow, and limits how much value customers get from your product. Most enterprise business intelligence platforms were never designed for in-app use.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

eG Innovations

MAY 22, 2025

That’s where eG Enterprise comes into play. This containment significantly improves application resilience and uptime, which is critical for user satisfaction and business continuity. Ensuring smooth data exchange between services can be a challenge. Automated alerts notify teams immediately when KPIs breach thresholds.

Reporting Tools 52

Reporting Tools Agile Data Visualization Technical Review 52

Userpilot

MARCH 27, 2025

Collect user feedback to improve their app Appcues Mobile lets you collect real-time user feedback with several customizable survey blocks embedded in your UI patterns: Text input: Use open-ended questions to gather detailed feedback, adjusting the input style and character limit to suit your needs. Custom feedback surveys.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Customer Feedback 66

Userpilot

APRIL 8, 2025

Here are 3 methods that help you collect data and bring that conversation to life: Use mobile surveys to gather customer feedback Mobile surveys are a quick way to measure customer satisfaction, gather real-time feedback, and boost engagement.

Customer Feedback 76

Customer Feedback User Testing Feedback Software Customer Experience 76

Alchemer Mobile

JUNE 27, 2025

Whether you’re measuring customer satisfaction, checking in with employees, or researching new markets, knowing how and when to use surveys can make all the difference. A survey is a method of collecting data from a defined group of people to gain information and insights on various topics, behaviors, opinions, or experiences.

Analytic Tools 113

Analytic Tools Feedback Software Research Software Product Research 113

The Product Coalition

MARCH 8, 2024

Explore digital transformation strategies for enterprises Have you wondered why digital transformation strategies are a necessity? While the previous section mentioned the importance of digital transformation, let’s dive deeper into the specific benefits enterprises can expect and showcase the urgency of embracing this change.

Enterprise 148

Enterprise Research Software Feedback Software Strategy 148

Userpilot

JULY 10, 2024

TL;DR Customer experience software helps you analyze, manage, and improve all facets of your product to boost customer satisfaction. Every customer experience solution focuses on a different aspect of improving customer interactions. Userpilot helps you with customer engagement and data management.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

The Product Guy

JUNE 18, 2020

Usage: Behavior insights Customer give you feedback via: Usage data (use Google Analytics, Pendo, Mixpanel, etc) Public Forums & Social Media Surveys, interviews, conferences Public Tools 1Password- a Private Forum for customers (kb.1password.com) Customer Satisfaction. How do we track them? Better Products.

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

The Product Guy

DECEMBER 6, 2018

As a product manager, my goal is to ensure customer satisfaction, long term success of my product and contributing to the success of my organization. I listed down my assumptions and identified problem hypotheses by collecting inputs from service team members and analyzing data from the customer complaint system.

Reporting Tools 350

Reporting Tools Customer Experience Product Management Product Manager 350

Userpilot

OCTOBER 27, 2023

PLG for enterprise? Unlike sales-led businesses, a product-led growth company relies on product virality to drive customer acquisition and frictionless experiences that enable users to realize the product value. As enterprise products tend to be complex, their value may be difficult to experience through free trials or freemium.

Feedback Software 105

Feedback Software Embedded Analytics Analytic Tools Enterprise 105

Userpilot

JULY 29, 2024

This is because they haven’t conducted any customer research to determine whether the product they are building is actually what customers want. To gather the information needed to avoid this, quantitative data is a valuable tool for all startups. It is often shown in bar or pie charts.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Intercom, Inc.

APRIL 6, 2022

For fast-growing and enterprise organizations, the ability to personalize customer communication in a way that’s scalable is business critical. In the last four years, Wayne and his team have experienced first-hand what it’s like to transition from a small startup to an enterprise organization.

Customer Experience 230

Customer Experience User Testing Customer Feedback Customer Communications 230

The Product Guy

JULY 30, 2024

By centering growth efforts around the product, companies can achieve rapid scalability, reduce customer acquisition costs, and foster deeper customer loyalty. Scalability Product-focused strategies are inherently scalable as they rely on the product’s ability to attract and retain users rather than large sales teams.

Customer Feedback 186

Customer Feedback Data Visualization Customer Experience Onboarding KPIs 186