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519: Product verification, most important of the 19 activities of product management – with Nishant Parikh

Product Innovation Educators

Drawing from his 20+ years of technology experience and extensive research, Nishant shared insights about how these activities vary across different organizational contexts – from startups to enterprises, B2B to B2C, and Agile to Waterfall environments.

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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Top customer success management platforms for mid-market and enterprise companies. Defining a customer success tool and other FAQs. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Zapscale – from $500/month to $2000/month and customizable enterprise packages.

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UX Analytics: It’s Not Just About Data Collection and Methods

Userpilot

For product designers, it highlights usability issues , thereby informing design iterations and ensuring more customer-centered solutions. Users started prioritizing their experience over functionality, with 88% admitting that they’re less likely to return to a site after a poor UX. Error rate : Frequency of user errors.

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How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report

DevelopmentCorporate

As companies mature, so does their understanding of how strategic research drives product innovation and customer satisfaction. Meanwhile, for enterprises with deeper pockets, investing over $500K annually in user research has become a competitive advantage particularly in fast-moving industries like fintech, SaaS, or e-commerce.

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21 Product Feedback Software for Collecting Actionable Insights

Userpilot

When it comes to collecting customer feedback, it offers a survey template library, which includes all industry-standard surveys, like NPS and customer satisfaction surveys. The survey settings allow you to send it to a specific user group and set it to appear at regular intervals, for example, every 3-4 months.

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The Best Tools for Interactive User Guides (In-Depth Analysis)

Userpilot

In-app guides are part of a self-serve onboarding strategy; they reduce support and customer success costs while increasing customer satisfaction. Users get access to help just when they need it. Enterprise: This plan features custom pricing that fits your needs.

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Behavioral Segmentation in SaaS: Types, Examples + How to Get Started

Userpilot

For example, we might find that free trial users in Europe spend more time exploring advanced features before upgrading, which informs targeted upsell campaigns. Behavioral segmentation lets us divide our user base into smaller, action-driven segments so we can prioritize where to invest time and resources.