Remove Customer Satisfaction Remove Entertainment Remove User Experience
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Pinterest’s Personalization Playbook

UX Planet

Rethinking Pinterests Personalization/UX Strategy [link] In todays digital landscape, personalization isnt just a featureits the foundation of user experience. Nowhere is this more evident than on Pinterest, where billions of Pins are curated into unique feeds for over 400 million monthly users worldwide.

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Using Dopamine Design to Enrich the Digital Banking Experience

UX Planet

This is the effect of Dopamine Banking, where finance meets emotions and entertainment, and every tap of your smartphone is engineered to delight and reward. Using gamification, reward programs, community-building initiatives and influencer collaborations, digital brands establish deeper connections with their customers.

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From Search to Checkout: 10 Data-Driven E-commerce Trends for 2025 

AB Tasty

Mobile is now the primary device for browsing and purchasing in categories like clothing, cosmetics, and entertainment. Brands should continue to prioritize mobile-first design , but not neglect the desktop experience—especially for high-consideration purchases.

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How Humanising Your Product can Make all the Difference

Mind the Product

Introducing humanising touches to your product can diffuse user frustration in a similar way. Illustrations can Increase Customer Satisfaction. The Kano Model, developed by Noriak Kano in the 1980s, uses a simple grid that compares investment with customer satisfaction, helping us prioritise product development.

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The Evolution of Netflix

The Product Coalition

Source In the realm of entertainment, few companies have revolutionized the landscape as profoundly as Netflix. By 2010, Netflix’s streaming service had grown to over 20 million subscribers ², signaling a seismic shift in the entertainment industry. Let’s walk through the world of Netflix and their journey of streaming innovation.

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How To Train a Transactional Chatbot Using Reinforcement Learning?

The Product Coalition

Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences. Siri also makes recommendations and uses various internet services, while it adapts to the user’s language style, interests and search patterns. One example is Hiver’s Chat Widget.

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From Metrics that Matter to Products that Matter

Alchemer Mobile

This strategic perspective should include two dimensions: your customers’ needs and satisfaction, and your business goals. Start first with the real value you are delivering to your customers. What problem are you solving for them, or what kind of entertainment are you providing them?