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Three Reasons to Insist on Outcome-Based Planning

The Product Coalition

When I was Head of Product at eBay, one of my primary responsibilities was to lead and build eBay’s new catalog system. We spent months defining how the new catalog system should work. I’ll just say that it was a totally different concept than the existing system’s one. That’s just one of the challenges we had.

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529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

Their initial focus was on developing algorithms that could effectively analyze textual data and extract meaningful customer insights. The AI could identify potentially useful information, but human analysts still needed to invest considerable time sifting through and making sense of what the AI had found.

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The Rise of AI-Driven UX: Balancing Automation and Human-Centered Design in 2025

UX Planet

Natural Language Processing (NLP) is another game-changer, making it possible for systems to understand and respond to human language. Finally, Computer Vision allows AI to interpret and process visual information, which is especially useful for accessibility features. Continuous monitoring and refinement of AI models is also crucial.

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Let’s Make It Better: Solving the Real Problems That Matter

The Product Guy

The project, intended to improve customer satisfaction and reduce operational costs, was plagued by missed deadlines and escalating budgets. An in-depth review revealed that misaligned goals between IT and customer service teams, coupled with outdated processes, were the primary issues.

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11 Onboarding Gamification Examples to Engage & Retain Users

Userpilot

Badges Badges visually represent the user’s accomplishments for completing specific tasks or milestones within your product. Customer engagement platforms: Tripadvisor’s user onboarding gamification strategy primarily involves awarding badges for writing reviews. Increase user retention.

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Whatfix Mobile Review: Pricing, Features, Pros & Cons

Userpilot

But for mobile, youd want to invest in a solution that truly gets the job done, aka one that improves user engagement and retention. In this Whatfix Mobile review, youll find answers to three questions: What does Whatfix Mobile offer? Pricing: Whatfix Mobile Whatfix does not publicly disclose its pricing information.

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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. Collect customer data to calculate complex formulas for tracking metrics, monitor customer health scores, and resolve support tickets while continuously trying to improve retention and expansion.