UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

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User Testing Product Research Research Software Data Visualization 59

UX Planet

OCTOBER 24, 2024

Value Proposition Canvas Value Proposition Canvas focuses specifically on the customer segments and value propositions to ensure product-market fit. It complements the BMC by providing a deeper dive into customer needs and how a company’s products address those needs. The goal is to match the Customer Profile with the Value Map.

User Testing 105

User Testing Product Research Data Visualization Research Software 105

Sequent Learning

OCTOBER 29, 2024

Achieving and Scaling Product-Market Fit: A Guide for Product Managers in Mid-to-Large Tech Companies Introduction As product managers in mid-to-large technology companies, you’re no stranger to the challenges of maintaining and scaling product-market fit (PMF).

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User Testing Technical Review Feedback Software Product Marketing 40

Userpilot

JULY 17, 2025

What is your biggest lifecycle marketing challenge right now? Understanding your main goal helps in finding the right lifecycle email marketing examples and strategies. Whether you need to improve onboarding, boost feature adoption, or find better lifecycle email marketing examples, the key is contextual, in-app guidance.

Onboarding KPIs 93

Onboarding KPIs Data Visualization User Testing Marketing 93

DevelopmentCorporate

JUNE 2, 2025

In this blog post, well break down each key theme of the report and explore its implications not just in raw numbers, but in terms of strategy, maturity, and the evolving value of UX and product research. As companies mature, so does their understanding of how strategic research drives product innovation and customer satisfaction.

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Data Visualization User Testing Research Software Reporting Tools 52

Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. You get something that truly works for you, and we get to connect with people who value what we offer and have the potential to become power users (and sources of sustainable revenue!).

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

FEBRUARY 5, 2025

How Rumi Cosmetiques Boosted User Experience and Conversion Rates in eCommerce: A Case Study for Marketers andManagers Discover how Rumi Cosmetiques achieved a 75% increase in cart adds and doubled conversion rates by enhancing user experience and conversion rate in eCommerce.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

UX Planet

APRIL 19, 2025

How New Heuristics Are Reshaping the Creative Process Between Humans andMachines Image generated byChatGPT When the wave of generative AI tools began flooding the market, I must confess my reaction was mixed: a sense of fascination for the possibilities and concern for the ethical challenges looming on the horizon.

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Generative AI Research Software Data Visualization Analytic Tools 95

Userpilot

OCTOBER 31, 2024

Product analytics tools : Platforms that allow you to track and analyze user interactions within a product to help you optimize the user experience and improve product performance. 21 product feedback tools for feedback collection and analysis We’ve analyzed the 21 best product feedback tools in the market. Free trial?

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

JULY 12, 2025

We use behavioral analytics to map out the customer journey so that we can tailor onboarding flows, marketing efforts, and engagement campaigns to each segment. We want to: Understand our users’ specific needs and desires. Smooth friction points in the customer journey. Make our product fit those needs.

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Analytic Tools Data Visualization Feedback Software Research Software 72

UX Planet

FEBRUARY 6, 2025

Wheres the authenticity, the cutting-edge aesthetics or the refined UX that we know customers crave from a premium digitalservice? When applied to product design and marketing, this understanding helps designers build experiences that spark motivation, curiosity, and emotional gratification. Wheres the brand identity?

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

UX Planet

JANUARY 10, 2025

Personalization: AI tailors products to individual preferences, enhancing user satisfaction. Observe Real Interactions : Use Hotjar or FullStory (AI-enhanced analytics) to watch user interactions on websites and apps. Designers regularly work with developers, marketers, and stakeholders to bring ideas to life.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

APRIL 24, 2025

This role is pivotal in creating the most engaging creative tools for users, with a focus on drawing, playing, and the innovative use of generative AI. Youll blend the strategic mindset of a growth product manager with the creative vision of a UX designer – driving repeat engagement, gamification, and social participation.

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Research Software Analytic Tools Feedback Software Customer Communications 52

Userpilot

MARCH 21, 2025

It starts with understanding user behavior, improving performance, and delivering a seamless experience. My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. It ensures a smooth, engaging experience across performance, UX, and accessibility. Conduct user testing.

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

Userpilot

MAY 17, 2025

I can trigger different in-app messages, carousels, or checklists depending on what a user has or hasnt done. Each user sees what matters most to them, which helps boost user satisfaction and reduce drop-offs. #3 This simple UX touch helps increase the mobile app's retention rate and motivates users to return. #6

Feedback Software 76

Feedback Software User Testing Strategy Customer Experience 76

Userpilot

NOVEMBER 7, 2024

In this article, we’ll help you pick the right customer success program, covering aspects like: Tips for choosing the right customer success platform. Best customer success software for startups and small companies. Top customer success management platforms for mid-market and enterprise companies.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Centercode

JUNE 11, 2025

When customizing insights for this group: Keep it brief and outcome-oriented. Highlight risks to revenue, customer satisfaction, or timelines. Example: “This integration issue has already delayed one customer pilot. Highlight potential risks to revenue, timelines, or customer satisfaction.

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User Testing Customer Feedback Data Visualization Feedback Software 52

UX Planet

JUNE 30, 2025

Within this article, we analyze how AI’s adoption in 2024 impacted key areas of digital CX, highlighting global trends as well as specific insights from major markets like the US and UK. Power Market Impact: Banking Industry Leads in AI Adoption A McKinsey survey indicates that AI adoption is now mainstream across industries.

Data Visualization 75

Data Visualization Banking Reporting Tools Analytic Tools 75

Userpilot

MARCH 5, 2025

Data visualization reports: Summarize user interactions in visual data like clear, interactive charts to see user patterns, spot trends, and highlight areas for improvement. Integrations: Provide seamless data flow with tools like CRM or marketing software. Try Userpilot to create in-app customer experience surveys.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 9, 2025

The long answer: once you know what your customers want, you reduce the risk of product failure. Instead, you can build products with a better product-market fit that address all user demands and improve customer satisfaction. For example, 71% of customers now expect far more personalization than before.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

APRIL 16, 2025

Resource centers (in-app): are embedded in your product to deliver contextual help when users need it. It typically includes features like interactive walkthroughs that help UX designers and marketing teams improve customer satisfaction, drive feature adoption, and reduce time spent on routine customer requests.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MAY 30, 2025

The notification-driven users move faster through screens, seeking the specific information promised in the alert before their attention shifts elsewhere. A user abandoning signup and completing it 3 days later doesnt signal a UX issue. Thats why you want to deeply understand the full customer journey.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Modus Create

FEBRUARY 12, 2025

Machine learning models can now detect many potential failures before they arise , minimizing defects and accelerating time-to-market. This evolution allows teams to prioritize prevention over remediation, significantly enhancing efficiency and customer satisfaction. The global digital twin market is projected to hit $110.1

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Userpilot

NOVEMBER 28, 2024

Best session replay software shortlist Userpilot – Best for product and marketing teams – Price starts at $249/month (free trial available). Hotjar – Best for product managers, UX designers, and marketers – Free plan available; paid plans start at $32/month. G2 rating: 4.6/5 G2 rating: 4.3/5

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

DECEMBER 31, 2024

out of 5 stars Pricing: Growth plan at $799/month Supported devices: Web for the time being and mobile coming in 2025 Userpilot is a product growth platform that helps companies increase adoption, user satisfaction, and retention. Hotjar vs Userpilot Both Hotjar and Userpilot come with juicy analytics and user feedback features.

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UX Planet

DECEMBER 6, 2024

Written by Mary Moore, copywriter at Shakuro As a UI/UX designer or a startup founder, youre likely acutely aware of the countless challenges that come with this task. How do you create an experience that captivates users and enhances their learning journey? Develop a marketing strategy to promote it and attractusers.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MARCH 5, 2025

Features and functionality: Does the platform offer core engagement features, such as in-app flows, engagement tracking , and customer support? Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications? Customer support with Intercom. Criterion Does It Deliver?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. Create mobile slideouts with Userpilot.

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Analytic Tools Feedback Software Customer Experience User Testing 52

Userpilot

JANUARY 21, 2025

Its when a user is so frustrated that they actually take the time to file a complaint. Beyond those formal complaints, you can also pick up on signs of frustration from other survey metrics such as: Low ratings in our Customer Effort Score (CES) or Customer Satisfaction (CSAT) survey. But it doesnt have to be that way.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 27, 2025

Comprehensive in-app engagement tools: Userpilot’s mobile SDK includes a suite of engagement tools such as carousels, slideouts, and push notifications, for real-time user communication. You can also trigger contextual in-app surveys like NPS, CSAT, and CES to gauge user satisfaction and make data-driven improvements.

Software Review 76

Software Review Onboarding KPIs Data Visualization Analytic Tools 76

Userpilot

JUNE 30, 2025

So you can build successful onboarding experiences that we know will increase user activation. 6 Ways to use videos in the customer onboarding process Here are our best practices on how to use customer onboarding videos to improve user satisfaction. Create user segments in Userpilot. But how do you start?

Onboarding KPIs 66

Onboarding KPIs Analytic Tools Feedback Software Embedded Analytics 66

Userpilot

APRIL 30, 2025

Launch mobile surveys to collect real-time user feedback Gathering mobile customer feedback in real-time is the fastest way to understand user sentiment and fix pain points (like doing the bug fixes they ask for or optimizing UI/UX ) so they don’t occur in the future.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

AB Tasty

JUNE 17, 2025

From the continued rise of mobile commerce to virtual-reality try-on tools and AI customer service, some consumer trends have proven to be evergreen while others fall out of fashion in a season. As e-commerce marketers, it can be hard to know when to chase a trend or stick to being consistent.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

Modus Create

APRIL 25, 2025

While CX and UX have earned executive focus for years, DevEx has lagged. While CX and UX have earned executive focus for years, DevEx has lagged. Organizations with optimized DevEx see: Faster feature releases : Accelerating time to market for competitive advantage. Thats not just a culture issue. Its a performance issue, too.

Feedback Software 40

Feedback Software Reporting Tools Research Software Product Research 40

Userpilot

JULY 13, 2023

Embracing customer satisfaction survey best practices is critical to driving business growth. You’ll consistently generate quality feedback and see how to act on them to improve the user experience. This, in turn, will motivate users to stay with your brand, driving long-term loyalty and retention.

Customer Satisfaction 98

Customer Satisfaction Product Research Feedback Software Customer Feedback 98

Userpilot

JUNE 25, 2023

TL;DR The customer satisfaction (CSAT) score is a metric that measures how customers feel about your product and how many satisfied customers you have across your total user pool. Measuring customer satisfaction comes down to dividing the number of happy customers by the total number of customers surveyed.

Customer Satisfaction 98

Customer Satisfaction Product Research Customer Experience Customer Feedback 98

Userpilot

JULY 5, 2023

Wondering how to improve customer satisfaction scores and foster long-term success for your SaaS business? Customer satisfaction has become critical for any SaaS business as customers have increasingly competitive options. Send CSAT surveys to measure overall customer satisfaction with your product.

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