Userpilot

AUGUST 31, 2024

Here’s how experience can impact your customer service specialist salary, according to Glassdoor: 2 to 4 years (Customer Service Specialist) : $40,288/year 5 to 7 years (Senior Customer Service Specialist) : $52,880/year 8+ years (Principal Customer Service Specialist) : $65,322/year Looking into tools for customer service representatives?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Feedback Software 52

Userpilot

AUGUST 30, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. In the SaaS industry, a CSR helps users navigate software applications, troubleshoot technical issues, and drive product adoption. What does a customer service representative do? Book a demo to see it in action!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 28, 2024

Looking into tools for customer service representatives? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Retail, finance, telecommunications, healthcare, and technology represent more than three-quarters of customer service job openings.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 30, 2023

Product marketing speaker. AI and product management The use of AI in product management isn’t new; small and large companies have been doing it for years. Dave advocates a more dynamic and customer-centric approach. Ways to truly know what customers want. Product marketing. Demand generation.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Gainsight

OCTOBER 7, 2019

Unity technologies, ADP, and Slack are just some of our new Gainsight customers. We have customers from a variety of industries, including Computer software, Corporate Services, Telecommunications, Financial Services, and Healthcare. Our CSMs do a terrific job communicating with and engaging our customers.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13