The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. A bad CEO takes the credit and passes on the blame. A bad CEO assumes they have the best idea in the room.

Data Visualization 126

Data Visualization Weak Development Team Technical Review Reporting Tools 126

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. You may not understand someone else’s definition or report. With a bit of human-centric thinking, teams can build shared understanding of why, what and how to measure their work. Generating data is easy.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Sachin Rekhi

JANUARY 29, 2020

The notebook makes is super easy to flip through previous quarter's OKRs, collaboratively draft and edit them, leverage highlight colors to easily score them green/yellow/red, capture the discussion on lessons learned from each quarter's OKRs during reviews, and search to quickly get back to them. How do you handle multi-quarter OKRs?

Data Visualization 120

Data Visualization Technical Review Customer Feedback User Testing 120

Userpilot

JANUARY 27, 2021

What about software solutions they have to review based only on a single web page? The Map My Growth team surveyed 98 professionals currently looking for a B2B SaaS solution and used their feedback to compile a list of best practices to better communicate the ease of use. No technical support required. How much does it matter?

Research Software 111

Research Software Feedback Software User Testing Data Visualization 111

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Mironov Consulting

JUNE 28, 2018

So a prospect might agree that “if your tech support chatbot will really cut our live support calls by 25%, I’ll buy it,” but there’s probably a pilot production phase where we have to demonstrate effectiveness. Long Sales Cycles, Weak Attribution, Few Data Points. Our stuff has to work before much money flows.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. That’s how I ended up moving from that job into an analytics job at a tech company in San Francisco. That was my first job in tech. Or rather, it should be.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. This enables the marketing team to set clear expectations from the very beginning of the marketing campaign. Strong positioning makes the work of the marketing and sales teams easier.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

OCTOBER 20, 2021

Poor onboarding may actually drive users away from activation and adoption. Pendo comes out stronger than WalkMe for developing SaaS onboarding experiences and product analytics thanks largely to its more robust user segmentation tools. Pendo and WalkMe do some similar things, but they are definitely not equivalent. UI elements.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

DECEMBER 6, 2021

Customer success teams don’t have time to waste. Few customer success managers are also developers. A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 Userpilot dashboard. New tools must show their value fast. Basic analytics are a must.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

NOVEMBER 15, 2021

Interactive help centers enable your business to support more customers and improve customer satisfaction without having to rely solely on your support team. Segmentation features aren't very intuitive and may require additional help from a developer. The poor UI design may actually slow your team down. Professional.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Userpilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses. Prototyping tools : Product teams use these to create efficient low-fidelity and high-fidelity prototypes.

Data Visualization 105

Data Visualization Research Software Analytic Tools Feedback Software 105

Lenny Rachitsky

MARCH 5, 2024

I know many guides exist, but until this post, I’ve never had one definitive guide to share with people that doesn’t also overwhelm them. When working with Leo’s team, the launch preparations will take on average around 10 hours, versus 50 to 120 hours when managing the campaign entirely in-house.

Startups 127

Startups Feedback Software Onboarding KPIs Customer Experience 127

Userpilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Definition and Origin The concept of blue ocean strategy was first introduced in the 2005 book “ Blue Ocean Strategy : How to Create Uncontested Market Space and Make Competition Irrelevant” by professors W. What is the Blue Ocean Strategy?

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Userpilot

JANUARY 26, 2021

It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. Definition of Customer Journey Analytics Why You Need It: The Benefits of Customer Journey Analytics Where to Start Using Customer Journey Analytics? Definition of Customer Journey Analytics.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Userpilot

NOVEMBER 18, 2020

But if any of those definitions were true, what would be the benefit for you of having more of them? We need to look elsewhere if we’re going to find a definition of power user that explains why you would care about how many of them you have… Three benefits power users bring you: #1 They increase Average Customer Value (ACV).

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

eG Innovations

JULY 19, 2022

It is primarily a visualization tool that provides interactive graphs for admins and dashboards fed from data input streams. Grafana is developed by Grafana Labs with a free version of Grafana available on GitHub under a GNU AGPLv3 license. Dashboarding and reporting functionality is extremely limited.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

Userpilot

JUNE 25, 2022

Userpilot is a product growth platform that allows product teams to build in-app experiences for e.g. user onboarding, engagement and product adoption without code, use sophisticated (and yet simple) product analytics and. Whatfix consist of "Whatfix Editor" (the Chrome extension) and "Whatfix Dashboard" (the settings panel).

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Business of Software Conference

DECEMBER 11, 2019

Agile methodology sounds confusing and difficult, but Bethany Pagels-Minor breaks it down to bite-size slices of delicious cakes that will will help every team work better, communicate better, and provide better returns. So I definitely was really worried about those stairs. Bethany Pagels-Minor, Apple. Transcript.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

The Product Coalition

MAY 22, 2019

It certainly helps that Google, Amazon, Dropbox and other tech super-companies attribute so much of their success to them. They serve bad goals just as well as they do good goals. They serve bad goals just as well as they do good goals. Teams of 4 people try to commit to 6 OKR clusters each with 4–5 key results.

Onboarding KPIs 60

Onboarding KPIs Reporting Tools Weak Development Team Workshop 60

Business of Software Conference

NOVEMBER 26, 2018

Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. It’s certainly a vivid definition and one that I was staring at through tears in the summer of 2017.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Userpilot

FEBRUARY 23, 2023

There are so many alternatives on review sites that it’s hard to pick just one. TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 8, 2023

We know that review sites aren’t always super-helpful. It provides a no-code solution that allows non-technical teams to design and implement in-app experiences without any coding skills. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 3, 2023

Review sites aren’t always helpful because their reviews only touch the surface. UserGuiding dashboard UserGuiding is a product adoption tool that helps companies to create interactive user guides and in-app walkthroughs to onboard, engage, and retain their users. There is a better tool for your SaaS than UserGuiding!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 24, 2023

This article will compare the features, strengths, weaknesses, reviews, and pricing of each tool, enabling you to confidently decide which one is the best fit for your business needs. Using a tool for interactive user guides is crucial since it reduces reliance on developers and enables you to trigger user guides contextually.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 1, 2023

Using tools, non-technical people such as product managers or customer success managers can collect and analyze user feedback at scale, without having to rely on developers. With that being said, Whatfix isn’t a perfect tool: it does a poor job when it comes to analytics and customization. Cons of Pendo?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team. Whatfix dashboard.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. But it’s very complicated to use, requires a lot of technical setups and is also punishingly expensive! It helps keep teams aligned with the shared feature-planning guide. The pros of Whatfix are i.a. Cons of Pendo?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MAY 30, 2023

Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. This tool is highly regarded for its user-friendly interface and exceptional customer support team. You can create individual onboarding journeys for different teams. Comparing Whatfix vs Spekit vs Userpilot?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Gainsight

OCTOBER 17, 2019

The Technical Admin. How technical are their objectives? These are all questions that not only help identify the admin, but also help get to the root of developing empathy for your admins. This metric is poor because it doesn’t capture intent. Are admins building Reports and Dashboards? The Career Admin.

Customer Experience 40

Customer Experience Reporting Tools Data Visualization Customer Feedback 40

Userpilot

FEBRUARY 21, 2023

Its implementation can be time-consuming and challenging for non-technical team members. According to no-code advocates, technology should enable and facilitate creation, not act as a barrier. It helps keep teams aligned with the shared feature-planning guide. A great alternative to Pendo and WalkMe is Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team. Whatfix dashboard.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Data Visualization 52

Userpilot

MAY 4, 2023

Unlike review sites that provide limited information, we’ve conducted a comprehensive analysis of each tool’s use cases, features, pricing, pros, and cons. UserIQ is a platform primarily tailored for customer success teams but can also be utilized for product adoption purposes. Comparing Appcues vs UserIQ vs Userpilot?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team. Walkme dashboard.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 4, 2023

We also go over each tool’s pricing, reviews, and pros, and cons to help you make a confident decision. It comes with a Chrome extension builder, which is easy to use for non-technical members. It provides a no-code solution that allows non-technical teams to design and implement in-app experiences without any coding skills.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52