article thumbnail

Customer Engagement Dashboard: Which Metrics to Track and How to Create One

Userpilot

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. Read on to learn how to choose the right engagement metrics for your dashboard and how to build one code-free. User engagement dashboard tools to consider: Userpilot, Amplitude, and Mixpanel.

article thumbnail

Product Differentiation in SaaS: How to Make a Difference as a Product Manager

Userpilot

What’s product differentiation? What differentiation strategies can a product manager use to make the product stand out in a saturated market? Product differentiation is about highlighting the features of your product that make it stand out on the market. Mixed differentiation uses both objective and subjective criteria.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Google Trends helps businesses differentiate products in crowded markets by identifying evolving consumer interests and regional search behaviors. Google Analytics 4 offers advanced tools for understanding cross-platform customer behavior, aiding product differentiation and tailored offerings in a competitive market.

article thumbnail

What we shipped: 5 new features to help build a differentiated customer experience

Intercom, Inc.

At Intercom we think a lot about what it means to deliver a differentiated customer experience. Another key piece in delivering a differentiated customer experience is the Inbox. The post What we shipped: 5 new features to help build a differentiated customer experience appeared first on Inside Intercom.

article thumbnail

4 Approaches to Data Analytics

As the analytics landscape has evolved, application teams who need to embed dashboards, reports, and other analytics capabilities in their commercial and corporate applications can choose from dozens of solutions. How do you differentiate one solution from the next?

article thumbnail

Net Promoter Score Definition: Your Key to Customer Loyalty Insights

Userpilot

Userpilot lets you create and style your NPS survey, add qualitative follow-up questions to get more context, select when and to whom to trigger the survey, localize content through translations, and view all the reports in one dashboard for further analysis. Get a Userpilot demo now to create your own NPS dashboard.

article thumbnail

Consider This: The Churnstile of Death

Haines-Group

Part of that difference is due to the fickle nature of consumers, but about 40% of the differential is due consumer’s higher involuntary churn. Create a dashboard to monitor customer usage including metrics such as use frequency, features used, how much time is spent using, paths taken, abandon points, and direct user feedback.

article thumbnail

Monetizing Analytics Features

But today, dashboards and visualizations have become table stakes. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics. Think your customers will pay more for data visualizations in your application? Five years ago, they may have.

article thumbnail

Monetizing Analytics Features: Why Data Visualization Will Never Be Enough

But today, dashboards and visualizations have become commonplace. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Think your customers will pay more for data visualizations in your application? Five years ago they may have.

article thumbnail

Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Think your customers will pay more for data visualizations in your application? Five years ago they may have. Brought to you by Logi Analytics.