Intercom, Inc.

JUNE 22, 2020

Chats and Posts: In Intercom, you can send outbound chats and posts in both mobile and desktop apps. Author name: Who is the message coming from? Differentiate between the ongoing “always-on” messages needed for common user goals and the one-offs for product updates and general announcements.

Feedback Software 235

Feedback Software Messaging User Testing Customer Experience 235

Userpilot

APRIL 30, 2020

As we just said, customer retention is the name of the game for SaaS companies. Basically, the idea is that your successful users will recommend the freemium or demo version of your software to others in their network—who will then begin their own journey with your brand. The Role of Customer Success Teams in the SaaS World.

Reporting Tools 87

Reporting Tools Feedback Software Onboarding KPIs Customer Experience 87

Userpilot

APRIL 30, 2020

As we just said, customer retention is the name of the game for SaaS companies. Basically, the idea is that your successful users will recommend the freemium or demo version of your software to others in their network—who will then begin their own journey with your brand. The Role of Customer Success Teams in the SaaS World.

Customer Experience 52

Customer Experience User Testing Feedback Software Onboarding KPIs 52

Business of Software Conference

MAY 21, 2020

Other organisations, like Google, offer fantastic learning opportunities and growth progression and we believe that most NGOs will also try to differentiate on their organisational purpose. There’s inbound hiring and there’s outbound hiring. Outbound hiring is the opposite. That’s a form of outbound hiring.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52