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User Documentation: The Ultimate Guide for Product Managers

Userpilot

Knowledge is power and user documentation is necessary for building it. But great documentation doesn’t happen by accident. This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. What is user documentation?

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Solution Selling vs. Aspirational Selling

Product Management University

Solution Selling vs. Aspirational Selling Example Let’s say a prospective customer contacts you for a document management solution. It’s obvious they want to get better at managing documents. Instead of first uncovering the strategic implications of document management, the conversation goes straight to the tactics.

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How to Reduce Support Ticket Volume for SaaS [+ 15 Strategies]

Userpilot

Track whether your support documents are helping customers and refine them accordingly. If you’re looking to reduce support ticket volume and make life better for your customer support team, book a Userpilot Demo to see how we can help. Conduct user flow analysis to learn how to optimize the user experience and thereby lower tickets.

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How Customer Success Can Grow User Adoption on New Releases

Product Management University

A document, a narrated demo video, something else, all the above? You’re telling customers why the release will be valuable to them with supporting stories for improving specific user job tasks. Be more explicit in telling customers WHY they should adopt new features, just make sure you’re speaking their language!

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B2B Product Manager Magazine October 2020

Product Management University

As most companies deal with leaner sales pipelines, your product demos are even more critical to making the shortlist. Join me for a 3-hour live (web meeting) demo workshop on November 12th. 3 Reasons You Don’t Need a Sales Discovery Document for Every Product. Product Demo Workshop November 12, 2020. 499/person.

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12 Best Salesforce Integrations for Businesses in 2024

Userpilot

The Acrobat Sign and Salesforce integration enables electronic signatures, document tracking, and automatic record updates within Salesforce. Book the demo to find out more! Integrating Acrobat Sign with Salesforce enables businesses to create seamless, digital workflows for document management directly within Salesforce.

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How to Implement PLG for Complex Products? [Tips and Examples]

Userpilot

Traditional sales techniques like product demos are more effective in this context. Book a Userpilot demo today! Aspiring PLG companies have to resort to sales tactics like product demos and presentations to acquire customers. Book a demo to learn more. While great in theory, PLG may not work for complex products.