article thumbnail

From first touch to qualified lead: How to use live chat for sales

Intercom, Inc.

For many years, B2B companies have executed their inbound sales funnel in a traditional manner that looked a little something like this: Visitor prospects. Using live chat for sales, you can: Qualify inbound leads using customizable bots that ask relevant, targeted questions. Livestorm booked 233% more sales demos with Intercom.

Inbound 245
article thumbnail

How to Build Custom Funnel Reports in SaaS

Userpilot

Inbound marketing funnel reports focus on the effectiveness of marketing efforts in attracting the interest of potential customers and turning them into leads. Book the demo! Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a funnel report?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Built for you: Two-way SMS, a next-generation Inbox, smarter bots, and more

Intercom, Inc.

Head over to our help center for a demo video and to learn more about what’s new. Now you can map your sender address to the inbound address your customers contact you from. Improve your support experience with Custom Actions and Custom Objects in bots. Discover more about teammate permissions over at our help center.

article thumbnail

How to describe your business as an equation

Lenny Rachitsky

ARR = New ARR + Expansion ARR + Reactivation ARR – Churned ARR – Contraction ARR New ARR = Leads * qualified leads rate * meeting booked rate * win rate * ACV Leads = Direct + indirect Direct = Outbound + inbound Outbound Cold emails Cold calls Cold DMs Events Inbound Paid ads SEO Referrals (e.g.

article thumbnail

Best Practices for Accelerating the Sales Process

Think about it: with outbound prospecting, requests from management, scheduled demos, and inbound calls, chaos can quickly work its way into your strategy, deeming a “speed wins” selling mentality downright ineffective. The bottom line is that, in B2B sales, speed is useless without control.

article thumbnail

How to Create a Resource Center For Your SaaS Product: Steps and Best Practices

Userpilot

If you want to know more about how Userpilot can help you create a content resource center, book a demo now. Try Userpilot and Take Your Self-Service Support to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a resource center? Get a Userpilot Demo and see how you can improve your customer service.

article thumbnail

Avoid the land of no decision: 6 critical questions for every discovery call

Intercom, Inc.

In sales, it’s normal to spend hours rehearsing for an upcoming demo and fine-tuning the deck. Whether you’re dealing with an inbound or outbound lead, this is a softball question that helps uncover your prospect’s motivations for checking out your product. But when it comes to the discovery call, many of us assume we can wing it.