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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. If you want to get started with Userpilot as your insight tool, book a demo now. Read on to learn more.

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Using ChatGPT to Perform Competitive Analysis

280 Group

In this entry, we’ll explore ways PMs can leverage ChatGPT to help with product discovery. ( Read Part 1, “Using ChatGPT as a Product Management Tool”, here ). It’s a great tool to help PMs frame problems, conduct high level research, and spark creativity.

ChatGPT 348
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Heap vs Google Analytics: Which Analytics Tool Is Better?

Userpilot

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3 respectively.

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How To Climb The Product Marketing Career Ladder Faster

Product Management University

That credibility is often what differentiates you in the end. At the time, this was a regular practice as all enterprise software was installed at the customer site. We decided to do something no other enterprise software company had ever done at the time. Our sales numbers backed it up! Promo codes weren’t a thing yet.

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Product Marketing vs. Portfolio Marketing: Which One is Right For You?

Product Management University

Product marketing’s role is to promote the value of the product, build quality sales pipelines and make sure the sales force can easily articulate the value story throughout various stages of the sales process with supporting tools. Product Marketing vs. Portfolio Marketing: The Big Picture. It’s a case of trying to be everything to everyone.

Marketing 147
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Heap vs Google Analytics: Which Analytics Tool Is Better?

Userpilot

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3 respectively.

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Office 365 Performance Monitoring and Troubleshooting: What Microsoft Can’t, But eG Enterprise Can

eG Innovations

A recent analysis by Skyhigh Networks on 27 million employees rated Microsoft Office 365 as the most widely popular enterprise cloud service by user count. Our employees rely on Office 365 tools, email (Exchange Online), collaboration (SharePoint Online and Teams), cloud storage (OneDrive for Business) and many other services.