Lenny Rachitsky

AUGUST 13, 2024

Translate into value: The above unique attributes often bucket into themes of value that are differentiated. The difference between positioning, messaging, and branding ▶ These concepts are distinct, because positioning is a fundamental precursor to messaging. What am I actually going to do with that?

Positioning 52

Positioning B2B Differentiation Analytic Tools 52

ProductPlan

JUNE 14, 2022

Uber : Transportation as reliable as running water, everywhere for everyone. For example, Peleton expanded into treadmills or Uber offering scooters or buses as transportation options. What helps Slack separate from the pack of other messaging tools is its commitment to putting itself in its customers’ shoes.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

Andrew Chen

NOVEMBER 4, 2019

Workers could easily monetize their time in specific, narrow services like food delivery, parking, or transportation. These platforms give providers greater ability to build customer relationships, increased support in growing their businesses, and better tools for differentiating themselves from the competition.

Analytic Tools 90

Analytic Tools User Testing Data Visualization Customer Experience 90

Andrew Chen

JUNE 25, 2019

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Andrew Chen

NOVEMBER 4, 2019

Workers could easily monetize their time in specific, narrow services like food delivery, parking, or transportation. These platforms give providers greater ability to build customer relationships, increased support in growing their businesses, and better tools for differentiating themselves from the competition.

Analytic Tools 40

Analytic Tools User Testing Data Visualization Customer Experience 40

Andrew Chen

JUNE 25, 2019

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

eG Innovations

AUGUST 3, 2021

eG Enterprise’s integration with Citrix APIs allows it to differentiate machine failures, user connection failures, unregistered desktop failures, etc. The app provide a full alert console into eG’s pinpointed root cause analysis, so you can avoid alert storms of messages triggered by metrics crossing dumb thresholds in many products.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Business of Software Conference

NOVEMBER 12, 2019

That alone can be a great differentiating factor between you and a competitor. So that is something to look at and that can even be a point of differentiation. I feel like transport ads is another one in that category. So this is another one of those strategic tactics that’s just a really good match for bootstrap SaaS.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

That alone can be a great differentiating factor between you and a competitor. So that is something to look at and that can even be a point of differentiation. I feel like transport ads is another one in that category. So this is another one of those strategic tactics that’s just a really good match for bootstrap SaaS.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

The Product Coalition

OCTOBER 3, 2020

while commuting in public transport. Even if you remember that somebody sent you a track to listen, you have to look into each messaging app you’re using to find that track. In order to differentiate from other types of playlists and to be able to display a badge for unseen added songs, I decided to make the playlists covers circle.

Feedback Software 158

Feedback Software User Testing Transportation Customer Experience 158

Andrew Chen

SEPTEMBER 4, 2018

You know, if you can’t differentiate yourself and you’re highly reliant on paid marketing, the movie typically doesn’t end really great, and so, we look for segments where there’s a balance or they come up with that really unique growth hack and they’re not then reliant on paid channels.

User Testing 75

User Testing Marketing Customer Experience Analytic Tools 75