The Product Coalition

AUGUST 23, 2023

This smartphone is produced by a Dutch social enterprise of the same name, with a clear and compelling mission: to develop a phone that doesn’t harm people or the environment. This pivot marked the birth of Slack, a tool that would go on to revolutionize workplace communication. Navigating this challenging transition wasn’t easy.

Weak Development Team 143

Weak Development Team Customer Experience Technical Review Customer Feedback 143

The Product Coalition

DECEMBER 10, 2020

While it is not a book on strategy per se , the deep understanding of how you will create a differentiated value proposition is the basis for creating a strategy that focuses on generating it. While everyone knows his name, his books are hard to read and his ideas ofter misinterpreted. You can download here a pre-launch free section.

Differentiation 125

Differentiation Books Strategy Product Strategy 125

UX Studio

SEPTEMBER 26, 2018

7 typographic tools that increase legibility. What typographic tools can increase the overall legibility of a text? 7 typographic tools that increase legibility. Even lacking the best typeface in our pocket for creating our design, we have still got basic typographic tools to play around with. Let’s see….

Research Software 91

Research Software User Testing Web Development Web Developers 91

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. Use ChatGPT as a brainstorming partner for product ideas , feature ideas, product names, etc. How can we differentiate our product from existing solutions?

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Roman Pichler

AUGUST 11, 2020

While I wrote the article for people who work with the product vision board, I hope that it will also be useful for readers who use another product strategy tool like the value proposition canvas or the lean canvas. Solution : To address the first cause, perform competitor research and apply a tool like the Strategy Canvas or E-R-R-C grid.

Vision 300

Vision User Testing Research Software Product Research 300

The Product Coalition

JANUARY 16, 2022

Navigating all of it could be challenging, so here is a simple tool that will help you find your way. Being plug-and-play, or aiming there, was our added value and a differentiator compared to other security products. Spider charts (or radar charts ) are a tool that helps visualize progress over multiple dimensions at once.

Roadmap 166

Roadmap Data Visualization Customer Experience User Testing 166

Mixpanel

SEPTEMBER 21, 2023

The reason I started posting my trades as Sir Jack is because it can feel really uncomfortable talking about finances under your real name. When I started my Race to 10 Million subreddit, there was this one dude, I won’t name him, who gained a large following and claimed to have hit the 10 million.

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

Intercom, Inc.

DECEMBER 6, 2022

Whether we’re creating tools that improve personalization or strengthening our privacy and security, Intercom has always been committed to bringing a personal touch to every change we make to our product. Our mission – the change we want to create – is to make internet business personal. A simple example?

Artificial Inteligence 129

Artificial Inteligence Feedback Software Data Visualization Customer Experience 129

Mironov Consulting

AUGUST 29, 2023

 Renting (licensing) means we can put more of our own effort into market differentiators. So a first pass at value engineering – doubling down on our core tech and market differentiation – might look like this: Logistics Apps HR Apps Agile Apps Security Apps CRM Apps We’re in the Logistics software business build?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Engineering 52

Usersnap

DECEMBER 19, 2023

Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. Semantic Differential Scale 5. Ever wondered why the humble 1 to 5 rating point scale is the secret weapon of Product Managers (PMs)? Likert Scale 3.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Product Management University

DECEMBER 13, 2019

The result will be higher-value multi-product solutions and a value story that easily differentiates you from the competition. If you’re a do-it-yourselfer, check out our online courses , complete with video instruction and all the tools to get the job done. Your question * Name *. Both equate to more revenue!

Research Software 100

Research Software Product Research User Testing Workshop 100

Alchemer Mobile

NOVEMBER 27, 2022

There could be many apps available in the market that resemble your app, so it is critical to differentiate your app from your competitors. . You can augment this short title with nonessential keywords after the name, typically preceded by a dash or vertical bar, to associate your app with select keywords. High download and MAU count.

Research Software 147

Research Software User Testing Download Customer Experience 147

Userpilot

OCTOBER 6, 2022

Identifying the links between features, advantages and benefits also helps to differentiate the product for different target markets. Features are easy to identify, name and describe in an objective way. Advantages help understand how various features can differentiate the product. Features vs benefits: What is the difference?

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Feedback 97

The Product Coalition

MARCH 7, 2023

This was an insight that I heard from many users, and although we had many features in our app that differentiated us from competitors, I developed a stronger understanding of why our users thought the capability to mix different players in the same bet, is a big differentiator, through this question. This wasn’t my intention at all.

User Testing 137

User Testing Customer Feedback Customer Experience Data Visualization 137

Intercom, Inc.

NOVEMBER 3, 2022

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. Whether you’re fully remote or not, setting up the right tools and processes will help you manage your team collaboratively and productively without resorting to intrusive surveillance. Natasha: For sure.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Amplitude

MARCH 9, 2020

As the first SRE on Google Ads and lead of Optimizely’s data science team, Eric and Bilal respectively experienced the pain points of legacy analytics solutions, particularly time-intensive A/B testing in order to differentiate between causation and correlation in their data. About Predictive Analytics. So far this year, we’ve. added over 2.5

Data Visualization 111

Data Visualization Analytic Tools Artificial Inteligence User Friction 111

The Product Cafe

MARCH 24, 2024

Ignoring the Competition ⛔ Failing to acknowledge and differentiate from competitors can make your messaging feel stale and undifferentiated. Differentiation is Key 🔑 What sets your product apart from the competition? A/B testing, customer feedback, and market analysis are invaluable tools in this ongoing process.

Messaging 52

Messaging User Testing Feedback Software Customer Feedback 52

The Product Coalition

FEBRUARY 8, 2022

Once we have a somewhat more precise picture of our target users, we can begin naming the most promising assumptions about their pains and needs and then dig deeper to test those assumptions. Then we can hypothesise our value proposition using tools such as Value Proposition Canvas, Strategy Canvas or Value Proposition Grid.

Framework 187

Framework User Testing Product Research Research Software 187

UX Planet

JANUARY 16, 2024

Lack of research skills: Conducting effective research requires specific skills and tools. Online surveys, social media polls, and free or low-cost research tools can provide valuable insights. Templates and tools: Create templates and design tools that make it easy for team members to produce materials that adhere to the guidelines.

Branding 89

Branding User Testing Product Research Data Visualization 89

Intercom, Inc.

JANUARY 24, 2023

Market All business messengers had become homogenised, we needed to differentiate. Exploration 1: The customer engagement hub Our first concept was all about evolving the fundamental model of what a messenger could be: from a predominantly chat-based tool, to a powerful customer engagement hub. Our visual design needed modernization.

Vision 118

Vision Feedback Software Customer Experience User Testing 118

Amplitude

MAY 6, 2020

We are also more connected—tablets, watches, phones, work laptops, TVs, bikes, consoles, and cars to name a few. You can have the best charts, analysis, and data exploration tools but without the right data—useful, trustworthy, understandable, and accessible data—you’ll struggle. Today, we—the product-using public—have more choices.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Roy Madden

MAY 27, 2021

Client names have been changed. The analyst team at this company needed better tools to help leverage their time and attention and stop doing manual research. Leo recognizes most of these names as companies, so he can differentiate if an attack is about Amazon (company) vs. Amazon (the river), for example.

Research Software 109

Research Software Reporting Tools Data Visualization Customer Experience 109

Amplitude

MARCH 9, 2021

For example, a company strategizing a productivity tool might approach customer delight and utility like so: Personas: Begin your product strategy with a grasp of your persona(s). For example, this productivity tool company might plan to target SaaS professionals initially. Step 3: Differentiating your product from the competition.

Customer Experience 59

Customer Experience Product Strategy Data Visualization Strategy 59

Userpilot

APRIL 13, 2022

You first have to understand the basics of click tracking and work with different tools that track in-app engagement. tools to use to capture user clicks. Use these four tools to collect click data: session recordings and heat maps using Hotjar, Google Analytics for link tracking, and Userpilot for UX click tracking.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

OCTOBER 27, 2021

Should you go with big names like WalkMe or Whatfix ? Whatfix is easier to implement, maintain, and integrate with other tools. But for those without coding expertise, WalkMe offers an editor tool that makes its basic functions easy and quick to set up. Set up basic contextual onboarding to differentiate user experience.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

JUNE 22, 2020

In-app messaging is a great tool to provide valuable tips and remind users why they should continue using your app. Author name: Who is the message coming from? Differentiate between the ongoing “always-on” messages needed for common user goals and the one-offs for product updates and general announcements.

Feedback Software 235

Feedback Software Messaging User Testing Customer Experience 235

Usersnap

JANUARY 16, 2020

A product manager’s best tool to manage customer feedback. Each feedback ticket will include its project name and URL, allowing you to understand the source of the ticket. You can name labels according to your needs (e.g., Slack brings your team and tools together.”

User Testing 74

User Testing Customer Feedback Feedback Software Customer Experience 74

ProductPlan

FEBRUARY 22, 2023

The internal pressure to deliver faster and more frequently often leaves product teams feeling like they have to slim down the scope of a feature, change the architecture, or make design decisions, all in the name of expediency. It is a new tool for product teams that helps them manage a cross-functional go-to-market process.

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Product Talk

SEPTEMBER 20, 2023

And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them. We’ll dig into the tools in a moment, but first, let’s get to know David and Trevor.

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

The Product Coalition

JANUARY 3, 2020

With IoT security gateways and data analytics services, IoT service providers help to deliver differentiated services that boost the efficiency of the organization by reducing the overall cost. Contus Contus, a leading Software as a Product company provides Digital Engineering services for global Enterprises.

Data Visualization 78

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 78

The Product Coalition

FEBRUARY 22, 2021

Agile in Name Only There was a cook who, whenever roasting lamb, cut the leg tip after having watched his mother do it, thinking it made a difference. If you think of it as a tool for embracing uncertainty , then you’re on the right track. A chef knows the Why of cooking?—?which which ingredients and methods do what, and why.

Agile 120

Agile Weak Development Team Feedback Software Banking 120

Userpilot

JANUARY 26, 2023

This can be a valuable differentiator that attracts more customers. In fact, it can be one of the key differentiators in a saturated market where it’s difficult to compete on features or price. It also requires continuous product discovery, user testing , and building diverse teams to name just a few.

Product Research 98

Product Research Feedback Software Research Software User Testing 98

Innovatemap

NOVEMBER 4, 2020

How you sell and market your products, services, solutions, offerings, you name it, has changed. Your team needs a set of digital tools to leverage, but let’s focus on the one that can make your break you in these times: your website. Your key differentiators, benefits and value props may have changed. The worst case scenario.

Product Marketing 52

Product Marketing Marketing Differentiation Messaging 52

The Product Coalition

OCTOBER 14, 2018

The article goes into details regarding the differentiation between user interviews and usability testing. It’s a very pertinent article, as it sheds light on a tool that is about probing and gathering insights, versus one which at its core is focused on observation and documenting behaviors.

Article 60

Article UX User Testing Customer Feedback 60

Userpilot

OCTOBER 24, 2022

There are a huge variety of different survey templates to choose from: signup flow, welcome screen , pain points, validating assumptions, churn, and long-form (just to name a few). Surveys are a helpful tool for understanding that – and then personalizing the experience accordingly. What is a user persona?

User Testing 98

User Testing Research Software Customer Feedback Feedback Software 98

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are two.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

PMLesson's Ace the PM Interview

JUNE 27, 2022

As the name suggests, they are responsible for building and executing innovative business solutions for problems facing their companies. This means that readability is the name of the game when it comes to formatting your resume. Each listing should include your title , when you worked there , the company's name, and location.

Technical Review 52

Technical Review Certifications Systems Review Data Visualization 52