Userpilot

JANUARY 31, 2023

TL;DR Customer activation is a term that describes the moment your users – both new and existing customers – start to experience value from your product or service. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). What is customer activation?

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

The Product Guy

APRIL 23, 2019

Guest Post by: Surbhi Gupta (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Tim Nunn]. For a Product Manager, building the right product is more important than building the product right.”. However, it is highly unlikely that a product can solve the needs for all humans. Better Products.

Product Research 141

Product Research User Testing Customer Experience Customer Feedback 141

Userpilot

DECEMBER 21, 2022

How relevant is it to SaaS product management ? The Frequency score depends on how often the user engages with a product or feature. The RFM analysis can help product managers identify the features that bring the most value and prioritize their development in the future. What is RFM analysis?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Product Solving

AUGUST 26, 2020

You unlock the ability to do things that were not possible without your products. Your entire job as a product manager is to make impossible things, possible. Hiten Shah said it nicely on Twitter recently: Hiten Shah @hnshah Friction is the keyword in product development. Go back to your product goals, 2.

Feedback Software 52

Feedback Software User Testing Customer Experience Systems Review 52

People-First Product Leadership

DECEMBER 20, 2023

Product Vision puts a company’s Vision and Mission into action The Product Vision ensures the Roadmap reflects the priorities which matter the most to the company’s customers and to the company. The Vision is brought to life in the Now / Next / Later roadmap, which is supported by Product Goals.

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

ProductPlan

FEBRUARY 18, 2020

Yet product managers generally love what they do and find the role quite fulfilling. However, there’s often a disconnect between aspects of the job that make product managers happy and the metrics upon which they’re judged. When this occurs, product managers must focus on goals unaligned with their passion.

Customer Experience 59

Customer Experience Product Research Customer Satisfaction Reporting Tools 59

Roman Pichler

FEBRUARY 14, 2023

It achieves this by using sprints to create product increments, collecting feedback from users and stakeholders, and adapting the product with the insights gained. [1] What’s more, you’ll struggle to determine the right product backlog items. As I mentioned earlier, Scrum is not a product management framework.

Product Research 342

Product Research Feedback Software Research Software User Testing 342

Pragmatic Marketing

JANUARY 17, 2017

A roadmap is a plan for your strategy that maps out the direction of your product. Ideally, it’s a high-level visual summary that helps product managers get everyone on the same page. A product roadmap isn’t simply a list of features or the backlog. Successful product managers keep the roadmapping strategy high-level.

Roadmap 70

Roadmap Strategy Vision Customer Experience 70

CardBoard

AUGUST 18, 2023

And then how do you build this discipline into product management so data saves you time by focusing on the things that will really move the needle? Product metrics are quantifiable measures used to track and assess the status of a product. This article is your guide to answering those questions.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Feedback 52

UX Studio: Product Management

MARCH 19, 2021

and so on… Let’s be honest, it is really challenging for a product manager to decide and find the right mix of features to push through design and development. You may want to understand better what could be a delighter for the users, to boost their satisfaction with the product. What competitors have. Speed to market.

Product Research 109

Product Research User Testing Development Customer Experience 109

Mixpanel

JANUARY 3, 2022

Engineers are always looking for ways to differentiate themselves. One of those niches that’s become more valuable in recent years: product analytics. As data-driven product development continues to balloon in popularity, so does the need for accurate and sophisticated implementation of analytics tracking in software products.

Analytic Tools 59

Analytic Tools Data Visualization Engineering Weak Development Team 59

PMLesson's Ace the PM Interview

NOVEMBER 8, 2021

We'll do a step-by-step review of a real-world product management mock interview. In this video, our co-founder, Stephen, interviews Celena Tyler, a product manager at Facebook. She also asks again what are the product goals. Celena: I do want it to be differentiated, so do we do a big splash?

User Friction 52

User Friction Customer Experience Management Management 52

ProductPlan

MARCH 5, 2021

The product manager career path is an exciting one with lots of possible on- and off-ramps. According to LinkedIn, interest in product management has doubled in the United States in the past 5 years. What is the Product Manager’s Career Path? Typical Product Management Roles. Product Manager.

User Testing 132

User Testing Product Research Product Management Product Manager 132

Bain Public

MAY 24, 2019

Finding market opportunities, choosing a revenue model and delivering value to customers are all fundamental steps to reaching your product goals. Bain Public is a Product consultancy that helps companies make smart decisions, and ship top-notch products that captivate customers and achieve business objectives.

User Testing 40

User Testing Feedback Software Customer Experience Customer Feedback 40

Product Management University

FEBRUARY 25, 2020

This guide to portfolio product management and marketing answers the following seven questions. What is Portfolio Product Management and How Does It Differ From Traditional Product Management? What are the Core Principles of Portfolio Product Management? There are five key best practices.

Marketing 130

Marketing Product Management Product Manager Reporting Tools 130

ProductPlan

MARCH 5, 2021

The product manager career path is an exciting one with lots of possible on- and off-ramps. According to LinkedIn, interest in product management has doubled in the United States in the past 5 years. What is the Product Manager’s Career Path? Typical Product Management Roles. Product Manager.

User Testing 98

User Testing Product Research Product Management Product Manager 98

ProductPlan

APRIL 25, 2023

And instead of catchy monikers, they tend to go by the more humble titles of “product manager” and “ product operations.” Product operations vs. product management It’s never product operations vs. product management. This includes freeing up product managers for other tasks.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

Product Management University

AUGUST 5, 2019

The Portfolio vs. Every Product! Here are five B2B product management best practices that’ll give product management teams the coveted “strategic” moniker among executives, marketing, sales, engineering and customer success teams. Let’s say all 20 products have three market segments in common.

B2B 100

B2B Sales Training Product Management Product Manager 100

Userpilot

OCTOBER 11, 2022

What are some good product vision examples? How is the product vision different from the company vision? What makes a great product vision? How should product managers develop effective product vision statements? Product vision and company vision overlap in single-product organizations.

Vision 111

Vision Analytic Tools Data Visualization Reporting Tools 111

Userpilot

DECEMBER 8, 2022

We’re also looking at what product managers do to increase the survival chances of their products. We talk about product failure when the product doesn’t meet its objectives or goals. Differentiation is closely related to pricing. This leads to its eventual death. GTM Strategy. Conclusion.

Feedback Software 98

Feedback Software Research Software User Testing Analytic Tools 98

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 124

Enterprise User Testing Feedback Software Technical Advisors 124

The Product Coalition

FEBRUARY 1, 2021

The Product Owner is also accountable for effective Product Backlog management, which includes: a) Developing and explicitly communicating the Product Goal; b) Creating and clearly communicating Product Backlog items; c) Ordering Product Backlog items; and, d) Ensuring that the Product Backlog is transparent, visible and understood. (See

Technical Review 167

Technical Review Advertising Customer Experience Agile 167

Userpilot

MARCH 13, 2024

Every seasoned product marketer knows that adding new features to your product is key to product management success. Enhance user experience : A successful ideation session can help you develop features that can elevate the product experience. Pros: Helps chart a clear path to your product goals.

Data Visualization 105

Data Visualization Weak Development Team User Testing Feedback Software 105

Mind the Product

APRIL 6, 2020

Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. Without it, product teams become feature teams focused on outputs and not outcomes. What management systems are required? How will you win?

Product Strategy 112

Product Strategy Strategy Feedback Software Customer Experience 112

The Product Coalition

MARCH 21, 2018

What you need to think about in your first 60–90 days on a new job: product management (leader) edition I’ve recently transitioned into a different role and have spent some time thinking about how to start this new job. Understand or build the mission and vision for the product ?—?goals, Understand personal leverage ?—?where

User Testing 60

User Testing Technical Advisors Research Software Feedback Software 60

The Product Coalition

AUGUST 24, 2021

The importance of building products that customers valued and the limited amount of finances forced startups to take a different approach when building their products. New movements such as agile engineering and lean product management became the core philosophy of lots of successful startups around that time.

User Testing 155

User Testing Development Customer Experience Product Research 155

Userpilot

FEBRUARY 9, 2023

What’s product communication? Is it different from product messaging? Why is it important for your product? How can dedicated in-product communication tools help you achieve your product goals? Start creating your product communication plan by setting actionable goals. Ready to dive in?

Analytic Tools 98

Analytic Tools Customer Experience Product Research User Testing 98

UX Studio

OCTOBER 16, 2017

For this reason, do not do feature prioritization as a solo activity; the more diverse a team (from product designers to business people), the better are the results from the feature prioritization session. Check the following methods because they approach a product’s functions from various perspectives.

Customer Experience 81

Customer Experience User Testing Customer Feedback Technical Advisors 81

Userpilot

SEPTEMBER 14, 2023

What are the different types of product managers? We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. The types of product managers differ in focus and required skills.

Research Software 105

Research Software Analytic Tools Feedback Software Product Research 105

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox. Wayne Stewart: Yes.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118