Johanna Rothman

JUNE 21, 2023

Decades ago, I worked for a company that created and sold voicemail products to telecommunications companies. Differentiate Buyers, Users, and Customers for Effective Product Decisions appeared first on Johanna Rothman, Management Consultant. Customers might be Buyers if they integrate your product into theirs.

User Testing 90

User Testing Customer Feedback Customer Experience Differentiation 90

280 Group

MARCH 24, 2019

These product management professionals worked across 25 different industries, with the largest concentrations in software, manufacturing, healthcare and pharmaceuticals, telecommunications and IT services, and finance and financial services. Simply put, being weak in this area can spell disaster for your product.

Product Research 257

Product Research Data Visualization Customer Feedback Research Software 257

Reveal

OCTOBER 29, 2021

These are the tools and functionalities that will help you differentiate your product and get ahead of your competitors, so don’t settle for anything but the best features. Product features – The embedded analytics features that a vendor offers are the essence of the product. Chartio Dashboards in Reveal.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Research Software 95

Product Management University

JANUARY 15, 2018

The Organization – If you target organizations that consider their call center strategic to the business – such as a telecommunication company – the goal of your product portfolio is to help that business differentiate by giving their customers a superior call center experience.

Telecommunications 113

Telecommunications Customer Experience B2B Differentiation 113

Centercode

NOVEMBER 14, 2019

As the market continues to lean into video streaming, the trends surrounding its adoption and satisfaction are becoming increasingly relevant for device makers, video content producers, telecommunications companies, and anyone who wants to take even a small slice out of this growing pie. So what does the research show?

Reporting Tools 63

Reporting Tools User Testing Telecommunications Research Software 63

The Product Coalition

MARCH 23, 2022

We entered a working partnership with a technology provider that had the right economic incentives given this solution, delivered differentiation beyond the current offering, and had the potential to expand their customer base (a win-win, which is critical from a Transaction-Cost-Economics perspective).

Startups 138

Startups Fractional CTO Technical Review Software Review 138

The Product Guy

OCTOBER 9, 2018

Fortunately, I was paired with a mentor, Vikas Batra, who has several years of product management experience in enterprise telecommunications hardware. I was eager to learn from Vikas because hardware is a necessarily capital-intensive business, and thus a higher level of rigor and discipline around strategy and ROI is to be expected.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130