How Zoom uses dark patterns to increase app downloads 😧
Published in
3 min readFeb 25, 2024
There’s an unusual dynamic to video conferencing tools: the person who creates the meeting, decides which tool to use. It’s rarely a mutual decision.
i.e., as a regular Zoom user, I might love the core service.
But I invite someone to a meeting, without considering that they might get the ‘guest’…