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Learn more in our ebook, An Executive’s Guide to Preventing Churn Track Churn Reasons Implement AI-driven tools to predict churn and customer behavioral patterns. Here’s how: Quantifiable Impact Use hard numbers in discussions to resonate with C-level executives, focusing on how CS activities translate to retention and revenue.
Check out new ebook, How to Speak CFO: Real-World Tips for Communicating the ROI of CS the Budget Hawks of Your Business To dig deeper into this topic, Remco de Vries, VP, Global Demand Generation, Gainsight, recently sat down with Rav Dhaliwal, Investor, Board Member, Venture & Limited Partner at Crane Ventures.
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