Thu.Jan 10, 2019

Remove messaging-branding
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How bots, messengers and apps will define 2019 with Des Traynor, Paul Adams and Emmet Connolly

Intercom, Inc.

I’m joined once again by Paul Adams (VP of Product) and Emmet Connolly (Director of Product Design) for a conversation that covers everything from bots and automation to the state of messaging. Last year, we shipped more than 140 customer-facing features, changes, brand new products, the whole thing. Short on time?

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Omnichannel is Multichannel 2.0

Get the tools to turn data into actionable insights and deliver personalized, relevant, timely messaging to increase conversions and maximize your ROI. With omnichannel marketing, brands take a consumer-centric approach in order to achieve consistent messaging across channels for a more-personal, cohesive experience.