Intercom, Inc.

FEBRUARY 7, 2019

We had confidence in our thesis, and we could see how it was working, but I find that usually your confidence in business doesn’t come out of some framework. It started in our R&D team using it for roadmap planning and goal tracking. It comes out of some experience. I had this experience with this guy Sal Khan.

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Speaker: Jon Harmer, Product Manager for Google Cloud

You will deepen your understanding of your customers and their needs as well as identifying and de-risking the different kinds of hypotheses built into your roadmap. Understand how your work contributes to your company's strategy and learn to apply frameworks to ensure your features solve user problems that drive business impact.

Customer Experience

Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo

In this interactive session, Hannah and Rebecca will share their experience of building product roadmaps that align with company goals while also ensuring that customers are truly heard. You will come away having learned: A framework to follow which will help you evaluate and improve your Product Roadmap.

User Testing

Speaker: Hope Gurion, Product Coach and Advisor

As a Product Manager, prioritizing work on your roadmap is an important part of your role. To answer roadmap questions, you're probably familiar with frameworks like RICE and Cost of Delay. But products are built by people, and people are messy - unlike these frameworks.

Roadmap

Speaker: Bruce McCarthy, Co-Author of Product Roadmaps Relaunched and Founder of Product Culture

There are various frameworks and tools that are designed to help product management teams understand what to build, but somehow teams are still shipping products that don’t gain traction. Many times, when companies are building their product roadmaps, they are not properly accounting for customer validation.

Roadmap

Advertiser: Amplitude

Then look no further than this new resource from Amplitude, and see how the North Star Framework can improve the way you manage your products! Context and inspiration to improve your current roadmap? Do you want: A greater sense of impact and coherence in your work? A more focused, less reactive way to work?

Framework

Advertiser: Cambridge University

Download this briefing paper to discover useful frameworks and tools researched and developed by the University of Cambridge. Learn about the ‘five steps for digital transformation’ framework and how roadmapping, in particular the S- and T- Plan methods, can drive and support all types of product and technology planning.

Roadmap

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Data Visualization