The Product Coalition

SEPTEMBER 18, 2019

Building blocks of saying No First you need to understand, internalize and constantly communicate two key points: There’s no such thing as a small feature! They are features that haven’t gone through analysis , or shaping , but they aren’t small, and shaping takes time.

Product Management 69

Product Management Product Manager Customer Experience Management 69

Intercom, Inc.

SEPTEMBER 18, 2019

Your potential customers see dozens, sometimes hundreds, of marketing messages every day and everywhere: on social media, on their phones, on billboards as they drive down the street. Live chat messages can be customized and triggered based on a user’s search intent or completed events. It’s all about context. Share relevant resources.

Research Software 36

Research Software Marketing Customer Communications Data Visualization 36

Speaker: Daniel Foster, Strategy Lead, TechSmith & Vic DeMarines, VP of Product Management, Revenera

Join us for a discussion about experimenting with data-driven onboarding to boost customer experience during trials and drive business outcomes. He will discuss his experimentation with onboarding communications to lift trial conversions and cover: Developing a strategy around hypotheses to test.

User Testing