Wed.Dec 01, 2021

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Rerun: Product culture in South and Latin America – Guido Lonetti on The Product Experience

Mind the Product

Product Leader Guido Lonetti shines a light on the diverse product culture in South and Latin America, where he’s spent time as a Head of Product and the co-organiser of ProductTank Buenos Aires. [.] Read more » The post Rerun: Product culture in South and Latin America – Guido Lonetti on The Product Experience appeared first on Mind the Product.

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Set your sales team’s written communication apart with GEMS, our email coaching framework

Intercom, Inc.

As a sales manager, the most impactful thing you can do is coach your team. To do this effectively, it’s important to remember that every customer interaction matters when closing a deal. Study any sales coaching blog, podcast, or book and you’ll find plenty of advice on the best ways to coach your sales reps: join their calls, listen to recordings, apply a framework … the list goes on.

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How to Increase User Adoption: 7 Actionable Tactics That Really Work In SaaS

Userpilot

When working with SaaS products, a constant task you’ll find yourself obsessed with is how to increase user adoption. Let’s assume your tool helps the user easily schedule work meetings. You’ll have a bunch of features that help them do this, eg a calendar, invite/share link feature, etc. User adoption is how you measure how much of your product the user is regularly using.

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Left Behind: 300+ UXRs on What Makes for an Adequate Research Project Timeline

dscout People Nerds

A People Nerds original investigation uncovers how much time UXRs really “have” to conduct their work and what happens time runs short…or out.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Tooltip UI Design: Best Practices, Examples and Application in SaaS

Userpilot

Although most SaaS businesses understand that tooltips are an important part of an effective onboarding system , designing the tooltip UI correctly is often a challenge. How do you ensure that the tooltip appears when users hover over it? What should the descriptive text say? Where’s the line between a helpful tooltip and just creating unnecessary friction ?

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The Most Effective Voice Of The Customer Survey To Use Today

Usersnap

You may be asking, what is the voice of the customer (VoC), and how can I use a voice of customer survey to improve my SaaS business? No, it isn’t a cacophony of customers randomly speaking like Revolution 9 on the Beatles White Album. However, if you can’t make sense of the voice of the customer survey results, it will feel like that. What is a Voice Of The Customer Survey?

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7 Insights from our Webinar with Hubert Joly

Strategyzer

The traditional approach for turning around a failing company is simple and ruthless. You brutally restructure the organization and cut costs.

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Top 50 Product Manager Interview Questions [2021]

PMLesson's Ace the PM Interview

Product management is one of the fastest-growing jobs in tech today, and that growth doesn't look to be slowing down anytime soon. Product managers are responsible for organizing and guiding the development and shipping of products at every stage of their lifecycle. The role is inherently multidisciplinary, with PMs sitting at the center of many related activities.

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ONE THING on Product Grabbing Stakeholders

Product Culture

Product people have to grab stakeholders right and left to get their opinions and their support. As Emily Tyson, COO at Radix Health, says: “Every product manager actually has their own stakeholder advisory group — cross-functional representatives that they work with to get input on: What are priorities for sales? What are priorities from the clinical team?

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Alicia Hale joins Productboard as SVP of Marketing

ProductBoard

Productboard has welcomed Alicia Hale to the executive leadership team as Senior Vice President of Marketing. In her new role, Hale will oversee the marketing team’s efforts across demand generation, brand, and community—and continue building a global marketing organization that can support Productboard’s growth moving forward. “Alicia brings deep experience in building global B2B brands, and she’ Source.

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Buying Time: A 6-Approach Framework For User Researchers with Tight Project Turnarounds

dscout People Nerds

Over 200 participants describe a go-to approach to securing more project time.

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Solve a Hard Problem (Tinder). Chapter 8 of my upcoming book, The Cold Start Problem

Andrew Chen

Hi readers, I’m so, so excited that my upcoming book is dropping in one week, on December 7!! I’ve been working on it for years, and am thrilled that it’ll finally be out. The Cold Start Problem , as the book is called, is about the secret that drives many of tech’s most successful products. It’s the story of how messaging apps, marketplaces, workplace collaboration tools, multiplayer games, all share a common thread of being products that connect people with each o

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What’s the Most Efficient Org-Structure for User Research? A Look At Stakeholder Alignment Across Team Types

dscout People Nerds

300 user researchers told us about their project timelines, their stakeholder expectations, and their org structures. .

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Business Strategy vs. Product Strategy: What’s the Difference?

ProductPlan

Even among experienced product professionals, a common misconception in business holds that product strategy and business strategy mean the same thing. They don’t. Product professionals need to understand the distinction between business strategy vs. product strategy. Knowing how these two spheres of strategy differ and how they fit together plays a role in your ability to build successful products and articulate a clear product vision.

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Top 7 Embedded Analytics Platforms

Reveal

Reveal Embedded Analytics. Choosing the right embedded analytics platform for your business needs is paramount. With its robust capabilities to expand your business, add value to your customers, and ultimately grow your profits, embedded analytics solutions are becoming essential for businesses that want to be able to survive in the market. We know that in today’s highly competitive business environment and flooded markets, choosing an embedded analytics vendor for your business needs could be q

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3 Steps to Get Started with the 10 New Laws of Customer Success

Gainsight

Implementing new strategies and processes in a single department can be daunting. When you’re tasked with updating the way your entire company thinks about systems and strategies, it can feel almost impossible. . Some changes are just too important to ignore. . The 10 New Laws of Customer Success are more than a new way to think about the impact of your CS team.

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Tools of the Trade: A Look at the Discovery Tech Stack at 99designs

Product Talk

In case you missed it, Tools of the Trade is a new series on Product Talk. In each edition, we talk with a continuous discovery champion (or group of champions) from one organization. We learn about where they are in their continuous discovery journey, which tools they’re using to support these new habits, and any lessons or insights they have gained from their experience.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.