Thu.Feb 13, 2020

How to Improve Product Experience and Scale your SaaS


Product experience is fast becoming one of the most important things to consider when it comes to growing your SaaS company. It has a direct impact on how users interact and engage with your company. It affects retention and churn, MRR and CLV. In short, it’s really important.

Amazing Whatfix Alternatives to Improve your Onboarding


Whatfix is a popular onboarding platform, but it does have several weaknesses. As a result, we thought we’d tell you about some of the best Whatfix alternatives that you can use to improve your onboarding.

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How to Set Up a User Research Framework (And Why Your Team Needs One)

dscout People Nerds

Orient your team to “how UXR works” with this handy, concrete, stakeholder-ready, user research framework

How Uniregistry Used Smoke Testing in Product Validation: A Case Study

Mind the Product

It’s said that more than two-thirds of software projects fail to deliver expected results. As a result, the team at Uniregistry decided to take a new approach to product validation in an attempt to avoid the same fate. Here’s how they used smoke tests to explore a new opportunity.

How AI Can Radically Change Your Business

AI is quickly becoming mainstream, thanks to its value-driving capabilities. Yet, even with such widespread attention, it still is one of the most misunderstood technologies out there. Here's how to make the most out of it and bring a positive change to your company.’s VP of Marketing Alex Ortiz on embracing the era of automation

Inside Intercom

For many, the very mention of the word “automation” can trigger fears of lost jobs (at best) or an imminent robot takeover (at worst). Thankfully, no such Armageddon is on the horizon.

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How service design changed the Super Bowl forever

UX Studio

As a teenager I was really passionate about two things: as surprising as it is, it wasn’t music and skateboarding or some video game, but design and sports. In fact, that’s how I got into design: I was designing a fan page for my favourite soccer team, Juventus.

Large screen phones: a challenge for UX design (and human hands)

Imaginary Cloud - Design

I’m pretty sure my hands are not too small compared to the average human. I went as far as researching that, in a quest to answer the question “Is it me?”. The average length of an adult male’s hand is 7.6 inches (19,3 cm). For females, the average drops to 6.8 inches (17,2 cm).

UX 65

Self Care As A UX Researcher with Vivianne Castillo


UX research is emotionally taxing work. Here's how to take better care of yourself

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3 Pre-Release User Tests That Prevent Failures in Voting Apps


During the 2020 Democratic Iowa caucus, a voting app built by D.C.-based based tech company Shadow Inc. was used to assist with transmitting results.

Indistractable: How to Control Your Attention and Choose Your Life with Nir Eyal

Speaker: Nir Eyal

Ever get the feeling the world is full of too many distractions? Research shows the ability to stay focused is a competitive advantage, in work and in life. However, in an age of ever-increasing demands on our attention how do we stay productive and stay sane? In this webinar, Nir provides research-backed, practical advice, and memorable strategies for managing distraction and our time. Nir Eyal shares findings of his five years of research into how to master what he calls, "the skill of the century," the power to be "Indistractable."