Thu.Feb 13, 2020

article thumbnail

How to Improve Product Experience and Scale your SaaS

Userpilot

Product experience is fast becoming one of the most important things to consider when it comes to growing your SaaS company. It has a direct impact on how users interact and engage with your company. It affects retention and churn, MRR and CLV. In short, it’s really important. That’s why we’ve put together this guide. We’re going to explain exactly what product experience means, why you need to start caring about it, and steps you can take to provide the best possible experience for your users.

article thumbnail

Amazing Whatfix Alternatives to Improve your Onboarding

Userpilot

Whatfix is a popular onboarding platform, but it does have several weaknesses. As a result, we thought we’d tell you about some of the best Whatfix alternatives that you can use to improve your onboarding. The amazing tools we’re going to cover will suit a range of different businesses, so you’ll definitely find one that suits you. We’re going to look at: Userpilot — For SaaS user onboarding.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Set Up a User Research Framework (And Why Your Team Needs One)

dscout People Nerds

Orient your team to “how UXR works” with this handy, concrete, stakeholder-ready, user research framework.

article thumbnail

Tray.io’s VP of Marketing Alex Ortiz on embracing the era of automation

Intercom, Inc.

For many, the very mention of the word “automation” can trigger fears of lost jobs (at best) or an imminent robot takeover (at worst). Thankfully, no such Armageddon is on the horizon. Instead, we’re entering an exciting new moment in marketing where AI tools not only have the ability to free up humans to do the best work of their careers, they are helping companies reach their customers in a highly personal and engaging way.

article thumbnail

Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

article thumbnail

Scaling a Product Organization

The Product Guy

Guest Post by: Carlos Ruiz (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Nis Frome]. At the end of October, Mr Jeff was announcing a couple of very big hits. Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina.

More Trending

article thumbnail

How service design changed the Super Bowl forever

UX Studio: Product Management

As a teenager I was really passionate about two things: as surprising as it is, it wasn’t music and skateboarding or some video game, but design and sports. In fact, that’s how I got into design: I was designing a fan page for my favourite soccer team, Juventus. At that time I had no idea about what an important role design was going to play in the life of sports organisations and how service design (as well as UX design) will be crucial for them to survive and grow.

article thumbnail

Another Dose of PM Humor

ProductCraft

Our first PM humor post was such a hit back in December that we’ve decided to bring it back as a “Valentine’s Day Eve” treat (we were out of chocolate, sorry). We scoured our bookmarks and the web for all the funniest tweets we’ve seen circulating in tech Twitter. If you’re looking for some quick. Read more » The post Another Dose of PM Humor appeared first on ProductCraft by Pendo.

article thumbnail

Self Care As A UX Researcher with Vivianne Castillo

UserInterviews

UX research is emotionally taxing work. Here's how to take better care of yourself.

UX 111
article thumbnail

How to Grow Professional Services Revenue

TSIA

Professional services revenue growth rates have increased 10% year over year, according to TSIA’s latest Professional Services Benchmark. However, some professional services leaders are struggling to see a fraction of that growth and are wondering just when they’re going to see the results that the rest of the industry seems to be experiencing.

Blog 52
article thumbnail

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

article thumbnail

Building the Right Things - Product Dilemma

Surya Suravarapu

You have a business outcome in mind and started on a venture to build or enhance a product. You can add many features and go in multiple directions. How do you know which ones are the right ones to execute? I know the feeling. Direction and speed are two essential parameters for anything we do; very much applicable if you are in the business of software development.

article thumbnail

How Uniregistry Used Smoke Testing in Product Validation: A Case Study

Mind the Product

It’s said that more than two-thirds of software projects fail to deliver expected results. As a result, the team at Uniregistry decided to take a new approach to product validation in an attempt to avoid the same fate. Here’s how they used smoke tests to explore a new opportunity. Overview. This case study describes a part of a larger product discovery project that I led as a product manager at Uniregistry , a platform that enables easy buying and management of domains and complement

article thumbnail

3 Pre-Release User Tests That Prevent Failures in Voting Apps

Centercode

During the 2020 Democratic Iowa caucus, a voting app built by D.C.-based tech company Shadow Inc. was used to assist with transmitting results.

article thumbnail

3 Pre-Release User Tests That Prevent Failures in Voting Apps

Centercode

During the 2020 Democratic Iowa caucus, a voting app built by D.C.-based tech company Shadow Inc. was used to assist with transmitting results. Unfortunately, the app did not do that — in fact, its failure to consistently and securely report data set into motion a huge debacle, including a partial recanvassing, a number of op-eds, and a national debate over the role technology should play in the voting process.

article thumbnail

7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.