Is Your Chatbot Artificially Intelligent?
Mind the Product
APRIL 5, 2017
The chatter at SXSW this year was all about the chatbot. Several sessions and a lot of side conversations were aimed at helping companies understand what chatbots are and how to use them. I got the sense that everyone wants to have one of these in their product right away. But while everyone talked about the ways in which these are going to revolutionize user engagement, it sounded too much like “me too!
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