Wed.Apr 05, 2017

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Is Your Chatbot Artificially Intelligent?

Mind the Product

The chatter at SXSW this year was all about the chatbot. Several sessions and a lot of side conversations were aimed at helping companies understand what chatbots are and how to use them. I got the sense that everyone wants to have one of these in their product right away. But while everyone talked about the ways in which these are going to revolutionize user engagement, it sounded too much like “me too!

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Podcast: Perspectives on Product Management

Mironov Consulting

SC Moatti excerpted five of her recent Product That Count podcasts with product management thinkers: Marty Cagan, Teresa Torres, Jeff Gothelf, Dan Olsen and me. This podcast compiles some favorite interview moments… my small segment touched on Jobs to be Done, scaling up product teams, and empowering product/engineering teams by removing organizational obstacles.

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Podcast: Mistakes Product Managers Make

Mironov Consulting

This episode of Karthik’s DesignYour Thinking podcast pulled together thoughts on product mistakes from Roman Pichler, Steven Haines, Chad McAllister, Cindy Alvarez and me. (A pleasure to be part of this group!) My short segment touches on good practices: selling the value of product management to the executive team; helping stakeholders remember why we have specific items on the roadmap; and setting up trade-off discussions.