Thu.May 19, 2022

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Making your product more accessible

Mind the Product

Today is Global Accessibility Awareness Day. But why should Product Managers care about accessibility? In this post, we'll tell you a quick story and the tips learned… [.] Read more » The post Making your product more accessible appeared first on Mind the Product.

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Utilities Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. Brands in the Utilities industry faced various hurdles throughout 2021. Some companies (like those focused on manufacturing) faced issues across the year due to supply chain disruption, while others (like energy and security) were less volatile as the consumer marketplace leveled.

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How to be a better data-driven product manager

Mind the Product

In this Prioritised Ask me Anything (AMA) for members, Emily Tate joined Product Coach, Itamar Gilad, to shed some light on how data-driven product management really works in practice. [.] Read more » The post How to be a better data-driven product manager appeared first on Mind the Product.

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How Warehouse Management Systems Help to Increase Efficiency by 25% and More

The Product Coalition

Managing a warehouse is not easy. It is necessary to plan shipment hours, unload incoming trucks in time, and reasonably place containers on the site so that they do not interfere with the work. They must be securely stored until the arrival of the carrier. You should understand what goods you need to load the arriving transport. Which batch, what expiry date, what quantity, what retail price?

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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12 Must-Have Qualities of a Good SaaS Product

Userpilot

Have you ever wondered what makes a successful product and how a product manager can build one? If yes, you’re in the right place as we’re just about to explore the 12 must-have characteristics of successful digital products. TL;DR. To be successful, your SaaS product needs to provide the right mix of features. Kano analysis helps distinguish between essential features and those which make your product stand out.

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Usability vs User Experience: What is The Difference?

Userpilot

Usability vs user experience – what’s the difference? And is there a relation between the two? As a UX designer , you aim to create app designs that facilitate the best experience. While the terms usability and user experience are used interchangeably, it’s important to know that there’s a difference between the two. Let’s dive in!

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How to Kickoff Product Discovery like a Pro

The Product Coalition

A step-by-step guide (with templates) to level up your Product Discovery Continue reading on Product Coalition ».

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7 Unique Advantages of Using a Strategic Product Management Tool

Gocious Blog

It's no secret that managing product development is a complex process. You may have dozens of team leads or executives to check in with and keep informed. You could be working with one prototype product or managing an entire portfolio of product lines from original models to brand new launches.

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When a Group Interview is Actually a Good Idea

dscout People Nerds

Group interviews or focus groups are often a poor fit for a project. But when your users’ real-world environment calls for a group setting, this method is a powerful tool.

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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

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Modus Create Expands Atlassian Offerings & Expertise with Atlas Authority Acquisition

Modus Create

We are excited to announce that Modus Create has acquired Atlas Authority, a full-service consulting firm specialized in implementing and customizing Atlassian software. The acquisition will add additional certified experts to Modus Create’s team and expand its offering to include marketplace applications. Atlas Authority helps organizations maximize the benefits of their Atlassian software, resulting in improved performance, workflow, and efficiency.

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Translating Principle into Practice

dscout People Nerds

Explore how dscout supports Lenovo’s commitment to access and diversity across its product ecosystem.

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2022 Customer Service Quality Benchmark Report: A roundtable on support strategies for the year ahead

Intercom, Inc.

For the last couple of years, the pandemic has forced organizations to adapt and make changes in how they grow, provide support, and retain customers around the world. And in doing so, businesses have had to look critically at support as a differentiator and core business value driver. With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics.

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Mobile app event tracking: Telling the story of how your app works (or doesn’t work)

Mixpanel

Event tracking is how you know what’s happening in your mobile apps. It’s the primary technique used to capture usage information by product analytics platforms like Mixpanel. It’s, therefore, essential for you, as a product manager, designer, or any kind of product stakeholder, to have a sophisticated understanding of how event tracking works so you can, well, know what’s happening in your mobile app.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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Help Desk Metrics in SaaS: What To Track and How to Improve Them

Userpilot

What help desk metrics should you use for your SaaS business to track your customer support team performance and see how often your customers need help? In this article, we will talk about the most important help desk metrics, and how to measure and improve them to achieve product growth. So, let’s dive into the metrics right now. TL;DR. Help desk metrics measure customer satisfaction and evaluate the performance of your customer support efforts.

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3 Hallmarks of a Mature Product Organization

ProductPlan

As products mature, they move through developmental phases. Product teams focus on finding the right fit in the market in the introduction and growth phases. The teams then scale and expand to stay competitive. The next phase is the maturity phase, which is regarded as a time of optimized efficiency. These are all signs of a mature product organization.

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How to use a Product-Market Fit template to know how much customers need you!

Usersnap

Think of product-market fit (PMF) as sailing: the product is the sail and demand is the wind. For the boat to work or to make your dreams come true, you need to build a sail (product) and find the wind to power it (or satisfy the needs of the market, and its potential customers). If you are a good sailor, you can always feel when the product-market fit is or isn’t happening.