Gainsight

AUGUST 11, 2022

This was originally published on FastCompany. . My morning mental-health best practices include things to not check: My phone. My email. My stock portfolio. If you’ve accidentally done the latter lately, you know things are very different than they were a few months ago for SaaS stocks. While the next few quarters will likely be painful in terms of the correction vis-a-vis market value lost, jobs cut, and startups shutting down, most people knew this day was eventually coming.

Customer Experience 52

Customer Experience Banking Government User Testing 52

Intercom, Inc.

AUGUST 11, 2022

10Today, retaining customers is more valuable than acquiring new customers. But facing economic uncertainty coupled with fewer resources, support teams need to work smarter, not harder to increase loyalty. Learn how in our new guide. In today’s digital era, customer expectations are rising but many support teams lack the modern tools and strategies needed to provide personal, efficient support at internet scale.

Data Visualization 237

Data Visualization Download Customer Experience Strategy 237

Mind the Product

AUGUST 11, 2022

A common startup practice is to first create a minimum viable product (MVP). We did not build an MVP but waited until the product felt full-featured and mature before engaging with potential customers. In this post, we’ll explain why this approach worked. [.] Read more » The post A minimum viable product is not always a startup’s most valuable player appeared first on Mind the Product.

Startups 170

Startups 170

Product Management Today Submitted Articles

AUGUST 11, 2022

Jan Raz, Senior Product Director for B2B Portfolios, discusses the best way to handle new product discovery.

Product Research 147

Product Research B2B 147

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

The Product Coalition

AUGUST 11, 2022

Let’s give consideration to the main issue of digital justice?—?the moral aspect of a robotic judge. The full-fledged introduction of AI systems in the field of law is hampered by a number of technical difficulties. However, most of them can be solved by optimizing existing algorithms or developing alternative technical solutions. A much more complex challenge of MVP development lies in the very notion of justice, which forms the basis of the institution of jurisdiction.

Reporting Tools 117

Reporting Tools Research Software Technical Advisors Framework 117

Userpilot

AUGUST 11, 2022

Since customer success roles are relatively new, companies don’t always have a clear idea of what responsibilities are appropriate for a customer success manager (CSM). As a result, customer success managers end up with more tasks than they can handle—making it harder to focus on helping users engage with the product and achieve success. So whether you’re hiring for a customer success (CS) position or applying for a role in this department, this guide will give you clarity on what CS managers do

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

ProductBoard

AUGUST 11, 2022

This post is the first of a brand new video series to understand what goes on behind the roadmap – it’s an inside look at the life of product managers. Watch the full first video with Productboard’s own Sophie Lalonde here and keep an eye out for upcoming installments! The road to product management as a career isn’t always a straightforward one, and that’s why we’re taking you Behind the Roadmap.

Roadmap 97

Roadmap Branding Product Management Product Manager 97

Roy Madden

AUGUST 11, 2022

Market Intelligence. Tracking new partnerships is an essential part of market intelligence. That’s why we’ve added ‘partnerships’ to our list of strategic moves. Tracking new partnerships is an essential part of Market Intelligence. That’s why we’ve added Partnerships to the list of strategic moves Feedly’s AI engine understands. Now, with this new machine learning model, your team can: Track new collaborations and innovations in your industry Spot new business development opportunit

Engineering 90

Engineering Artificial Inteligence Product Research Article 90

dscout People Nerds

AUGUST 11, 2022

Go beyond mixed methods and blend methods. We show you how to make the most of surveys and interviews, combined.

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94

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

TSIA

AUGUST 11, 2022

H ow do product managers work with customer success effectively? This is something that many tech executives struggle to find balence in. Find out how you can better operationalize their relationship to grow your business in our latest blog.

Product Management 52

Product Management Product Manager Management Management 52

dscout People Nerds

AUGUST 11, 2022

When it comes to storytelling, collecting and paring down qualitative and quantitative data is what really shapes the narrative.

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52

Centercode

AUGUST 11, 2022

Centercode is trusted with your prized possessions–your products and your customers. As such, we take data security seriously.

Certifications 52

Certifications 52

airfocus

AUGUST 11, 2022

Dealing with stress can be a difficult task for anyone — but for product managers, it can be that little bit more intense. Not only are you trying to deal with your own stress, but it can also fall to you to help manage your teammates’ stress levels too.

Management 40

Management Management Product Management Product Manager 40

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Intercom, Inc.

AUGUST 11, 2022

In our rush to accelerate digital transformation, we’ve been obsessed with collecting information. Lots and lots of it. We track every metric, create all kinds of dashboards, and use them to inform our every move. But data, while extremely valuable, can’t tell the whole story. It’s hard to truly understand your customers when you’re chasing that point increase in NPS or to empathize with their problems when you’re spending all day looking at charts on a computer screen.

Data Visualization 118

Data Visualization Customer Feedback Customer Experience Feedback Software 118

Business of Software Conference

AUGUST 11, 2022

Business of Software Conference USA 26-28 Sep, Boston, MA. The brightest software entrepreneurs from across the world will be meeting online to meet with their peers, discuss the big issues around running a software business, and participate in interactive sessions led by experts including April Dunford , Bob Moesta , Chris Savage , and many more. Every year at Business of Software Conference, the generosity of our supporters allows us to offer full conference tickets to deserving entrepreneurs

Software Review 69

Software Review Technical Review Events Startups 69

eG Innovations

AUGUST 11, 2022

What is Citrix Monitoring? Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). Citrix monitoring also includes monitoring of every layer and every tier of the Citrix delivery chain, and correlation of performance across these tiers to identify why u

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52