Mind the Product

JANUARY 26, 2021

Is it time to invest in redesigning my digital product? It is a question that many product leaders need to answer. This is an article to help you make the decisions by giving you contextual information and concrete examples. Some design activities can be applied as iterative improvements, like changing certain user flows to increase [.]. Read More. The post Is it Time to Invest in Redesigning my Digital Product?

Customer Experience 220

Customer Experience Article Information User Experience 220

The Product Coalition

JANUARY 26, 2021

These are my top five product books that you should read no matter which point of your career you are at. Sometimes it is hard to get your… Continue reading on Product Coalition ».

Books 168

Books Product Management Product Manager Management 168

Daniel Elizalde IoT Blog

JANUARY 26, 2021

How do you drive innovation? Welcome to this episode of the Enterprise Product Leadership podcast. My guest today is Geoffrey Moore, a speaker, advisor, and best-selling author of some of the most influential business books of the past decade — including the world-famous book Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers. […].

Enterprise 157

Enterprise Leadership Books Marketing 157

Mind the Product

JANUARY 26, 2021

Everyone – or so we’re told – has the dream of joining or founding a hot startup and making their fortune, all while really proving their product chops. Though he’s now a Product Manager at Facebook, Karthik Suresh co-founded Altrest and grew Craft.io from an early stage. He joins us on the podcast to share [.]. Read More. The post Managing Your Startup Options – Karthik Suresh on The Product Experience appeared first on Mind the Product.

Startups 139

Startups Feedback Software Product Research Technical Review 139

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

First Round Review

JANUARY 26, 2021

Jean-Denis Grèze has led engineering teams at Plaid and Dropbox: Here’s what he’s learned about crafting a bottoms-up culture, hiring and motivating large teams.

Engineering 141

Engineering Leadership 141

ProductCraft

JANUARY 26, 2021

On January 15, 2020, the United States confirmed its first case of coronavirus. Over the next six weeks, as the virus spread throughout the country and around the world, daily life changed incrementally at first, then seemingly all at once. By mid-March, lockdowns and quarantine became widespread, grinding business, travel, professional sports, and much more.

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Travel 116

Innovatemap

JANUARY 26, 2021

Innovatemap, a digital product agency and three-time Inc 5000 award winner, announced today the addition of five new hires, a new client delivery service, and a new location for service delivery. The agency serves high-growth SaaS startups and scaleups through excellence in product management, product marketing, product design, and brand. The growth is in direct correlation to the accelerated trend of startups and scaleups investing in a stronger digital presence for their brand and for product-

Research Software 98

Research Software Web Development Web Developers Vision 98

Strategyzer

JANUARY 26, 2021

In last week’s blogpost , we introduced our tool, the Ecosystem Map, to highlight the importance of the interconnectedness of innovation programs. As a refresher of that piece; programs that are not interconnected often tend towards Innovation Theater - programs that look good on paper but do not create real value for the organisation. This week, we will delve deeper into the components of the Ecosystem Map, and what those components look like in a practical setting.

Management 93

Management Management 93

Nulab

JANUARY 26, 2021

Two years ago, we launched the Backlog Community for users of our project and code management tool to ask questions and learn from each other. Today, we’re launching the new Nulab Community to bring all of our users — from Cacoo , Typetalk , Backlog , and Nulab Pass — together! All Nulab users can use this community to meet and interact with other professionals and experts to take their collaboration further.

Workshop 79

Workshop Customer Feedback Events Positioning 79

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

First Round Review

JANUARY 26, 2021

Jean-Denis Grèze has led engineering teams at Plaid and Dropbox: Here’s what he’s learned about crafting a bottoms-up culture, hiring and motivating large teams.

Engineering 72

Engineering Leadership 72

Clinton M. Padgett

JANUARY 26, 2021

As we come to the close of an unprecedented year, it is interesting to consider the challenges, changes, and new normal that will carry into the new year. Over the last several months, many corporations have been forced to implement a remote working environment due to the global pandemic. As a result, there have undoubtedly been a number of findings realized due to this shift – one perhaps being a growing view that physical meeting sites may not be as critical as previously thought when it com

Technical Review 59

Technical Review Reporting Tools Feedback Software Technology 59

Amplitude

JANUARY 26, 2021

For fast-food aficionados, there’s no question that Chick-fil-A has perfected the chicken sandwich. Now, we’re perfecting the digital product experience. Our Chick-fil-A One app is our loyalty app that allows customers to order ahead, earn points, and redeem those points for food rewards. Not only is the purchase funnel a key KPI, but we also monitor how customers pick up their order (e.g. curbside, drive-thru, takeout) and whether or not users redeem their rewards.

Data Visualization 59

Data Visualization Analytic Tools Research Software Customer Experience 59

Nulab

JANUARY 26, 2021

Two years ago, we launched the Backlog Community for our project and code management tool users to ask questions and learn from each other. Today, we’re launching the new Nulab Community to bring all of our users — from Cacoo , Typetalk , Backlog , and Nulab Pass — together! All Nulab users can use this community to meet and interact with other professionals and experts to take their collaboration further.

Workshop 52

Workshop Customer Feedback Events Positioning 52

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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BrainStation Product Management

JANUARY 26, 2021

Brick & Mortar to Click & Order: Retail Experience in 2021 – the first instalment in BrainStation’s 2021 Digital Leadership Event Series – took place on January 21 and featured leaders from Shopify , Chipotle , and General Mills. You can watch the full panel discussion here: 2020 was a year that transformed retail, forcing brands to reconsider and re-invest in the way they market and sell their products among increased online competition.

Customer Experience 52

Customer Experience User Testing Data Visualization Branding 52

DevelopmentCorporate

JANUARY 26, 2021

Join Jon Gatrell and me for a webinar entitled “Run a Business, not a Backlog” on Wednesday February 10th, 2021 at 11AM PST, 2PM EST, 7PM GMT hosted by Product Management Today and sponsored by Logi Analytics. The post Run a Business, not a Backlog Webinar appeared first on Development Corporate.

Webinar 52

Webinar Development Product Management Product Manager 52

Bruno Bergher's Writing

JANUARY 26, 2021

I freaking love being a parent. Seriously. I haven't found anything more rewarding than the failure-prone, sleep-depriving process of trying to mold the minds of little humans. Being on the receiving end of unconditional sure is quite a high. And I'm sure parents' genes wire them to think their kids….

Leadership 49

Leadership 49

Alchemer Mobile

JANUARY 26, 2021

Untangling customer emotion and satisfaction are the hot topics of 2021. Everybody in the C-suite wants to know the emotional stance of their customers, why they make purchase decisions, what makes them loyal, and why they sometimes take their business elsewhere. Ultimately, the goal is to deeply understand customers in order to increase their satisfaction, even in the most challenging situations.

User Testing 246

User Testing Customer Feedback Customer Experience Feedback Software 246

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

The Product Coalition

JANUARY 26, 2021

80 to over 100 hours per week to “change the world” is what Elon Musk wrote in a 2018 tweet, referring to what was considered a standard working week at the time Tesla was ramping up production of its Model 3 sedans. You’ve got to think….what was driving those employees to get out of bed each morning and slog out 15 hours a day, week after week? The pay?

Vision 186

Vision Product Research User Testing Workshop 186

Userpilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. It can save you from not seeing the bigger picture or ‘not seeing the forest for the trees’. But can you take action on those insights? If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Modus Create

JANUARY 26, 2021

Adopting Agile sounds as simple as taking the SCRUM master certification tests and pushing them down the framework to a team of developers. Usually, we find that the challenge of becoming agile is way larger than most companies like to admit. I personally lived this experience myself when working for a large enterprise that decided to move away from its old “waterfall” practices to adopt new and “more agile” processes.

Agile 86

Agile Weak Development Team Reporting Tools Research Software 86

Intercom, Inc.

JANUARY 26, 2021

From run-of-the-mill password resets to sensitive customer complaints that require a more human touch, it’s easy to feel like you’re merely reacting to customer queries instead of providing strategic support. Customer support has traditionally been seen as a reactive job. At Intercom, we support our customers in troubleshooting and ultimately resolving their requests through a blend of proactive, self-serve, and human support.

Framework 118

Framework User Testing Customer Experience Customer Feedback 118

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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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