Wed.Jan 23, 2019

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Retention is a lesson in proactivity

Intercom, Inc.

Prevention is better than cure – it’s an age old adage that can be applied to the health of your customer churn and retention rates. When should you engage with your customers to prevent churn? If you are waiting for someone to stop logging in, unsubscribe or cancel, you’re too late. Don’t wait until customers stop using your product before doing something about it.

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How to Improve your Product Sense

PMLesson's Ace the PM Interview

Shreyas Doshi is a product lead at Stripe. We discuss how to improve the elusive "product sense," a relevant skill to all product managers. Previously Shreyas has served as a director of product management at Twitter, and a group product manager at Google and Yahoo! This blog post is paraphrased material from Shreyas and Stephen's interview on 10-30-50 product management.

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Building a Stronger Product Management Organization: A Different Take on “Team”

Product Management University

As product management goes, so goes the rest of the organization. Here’s a different take on the team aspect of product management and how it strengthens the product management organization along with marketing, sales and customer on-boarding teams. Like the video? Contact us about an onsite Instructor-Led Workshop or check out our On-Demand Training & Certification to learn B2B best practices wherever, whenever.

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Podcast: Breaking the Rules and Generating Insights with Mona Patel

Mind the Product

The founder and CEO of NYC-based Motivate Design, Mona Patel , first came to our attention after appearing on another great podcast, Jonathan Courtney and Jake Knapp’s Product Breakfast Club. She spoke about running a scaling an agency, which was interesting – but what really got us was her unique take on the Discovery process. Her Insider Insight process ignores all the traditional things we know about leading questions and ignoring bias – and she claims that it generates re

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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UX research reading List: Summer Kim’s top 6 books for researchers

Miro

User research teams help companies design better products. The field of user research is quite new, and a recent McKinsey study showed that over 40% of the companies surveyed still aren’t talking to their end users during development, despite the fact that it gives a huge advantage to the organizations that want to stay ahead […]. The post UX research reading List: Summer Kim’s top 6 books for researchers appeared first on RealtimeBlog | A blog by RealtimeBoard.

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Benefits of a hypothesis-driven approach to new product development in large organisations

The Product Coalition

New product development is inherently risky and often ends in failure but if you take a hypothesis-driven approach to developing new products in large organisations then you can flip these challenges into better outcomes. The reason is, a hypothesis-driven approach forces you to define measurable outcomes, helps you quantify risks and helps you capture lessons learnt.

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Auckland, 12 February: “Why You’re Not Listening To Your Customer As Much As You Think You Are”

Mironov Consulting

What: “ Why You’re Not Listening To Your Customer As Much As You Think You Are (And Why Your Sales Force Isn’t The Answer) ” When: Tuesday 12 February, 7:30am includes breakfast. Where: Level 4, 139 Quay Street , Auckland 1010 NZ. Hosted by Callaghan Innovation , New Zealand’s Innovation Agency. Registration. Callaghan Innovation is hosting this breakfast presentation with Rich Mironov for New Zealand CEOs and technology leaders.

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Product Love Podcast: Jackie Bavaro, Head of Product Management at Asana

ProductCraft

This week on Product Love, I talked to Jackie Bavaro. Upon graduating from Cornell with degrees in economics and computer science, she immediately went into product management at Microsoft. After working at Google, she moved over to Asana where she is currently the head of product management. And yes, there’s more. She’s also the co-author.

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Distributed Transaction Tracing: How to Detect Application Performance Issues at The Code Level

eG Innovations

Forty-three percent of application performance problems occur because of an issue in the application code, according to a DZone study. Code-level issues include bugs in the code constructs, such as long waits, poor iterations, inefficient code algorithms, unhandled exceptions, bad choice of data structures, etc. Developers and application owners need code-level insight, so they can pinpoint issues in the code and fix them before users notice. eG Enterprise is an application performance monitorin

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Introducing Alpha Betas: our new program enabling pioneers to build a better future

DISQO

Alpha Betas , the first initiative to launch out of our experimentation team , is an exciting new program and community for entrepreneurs and thought leaders. Qualified participants have complimentary access to Alpha?—?the rapid consumer feedback platform used by more than one-third of the Fortune 100?—?as well as to exclusive events, networking, and resources.

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The State of User Research Report 2018

UserInterviews

Check out our first annual State of User Research Report to learn how UX and product professionals are approaching research, what's working and not, and what inspires them every day.

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Introducing Alpha Betas: our new program enabling pioneers to build a better future

DISQO

Alpha Betas , the first initiative to launch out of our experimentation team , is an exciting new program and community for entrepreneurs and thought leaders. Qualified participants have complimentary access to Alpha?—?the rapid consumer feedback platform used by more than one-third of the Fortune 100?—?as well as to exclusive events, networking, and resources.

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The State of User Research Report 2018

UserInterviews

Check out our first annual State of User Research Report to learn how UX and product professionals are approaching research, what's working and not, and what inspires them every day.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Product validation to put our best product forward

Obo

The beta data is in! We recently ran Obo’s beta program with a range of tech companies to validate that the Obo product decision system helps product teams to manage their Feature Funnel™, validate assumptions with data, prioritize features, and model “what if” product plan scenarios.

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Introducing Alpha Betas: our new program enabling pioneers to build a better future

DISQO

Alpha Betas , the first initiative to launch out of our experimentation team , is an exciting new program and community for entrepreneurs and thought leaders. Qualified participants have complimentary access to Alpha?—?the on-demand insights platform used by more than one-third of the Fortune 100?—?as well as to exclusive events, networking, and resources.

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Product validation to our best product forward

Obo

The beta data is in! We recently ran Obo’s beta program with a range of tech companies to validate that the Obo product decision system helps product teams to manage their Feature Funnel™, validate assumptions with data, prioritize features, and model “what if” product plan scenarios. Here’s how Obo’s beta customers are using Obo to put their best products forward.

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Choosing the Right Software Partner, Part 3: Evaluating Experience

Atomic Spin PM

Experience is the best teacher. When evaluating custom software development partners, it’s important to know if your potential partner has a track record of success with companies like yours and projects of similar complexity. This is the third post in a four-part series aimed at helping you select the best software development partner. The series covers each of the characteristics you should look for in potential partners: Longevity.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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60 Minutes to a Better Product Plan™

Obo

What can you do to improve your product plan in just 60 minutes? A lot, actually. Plus, you’ll learn some great “pro tips” along the way. With Obo, you understand, validate, and communicate clear choices based on expected impact of features against business objectives. Here are the four steps for improving your product plan in just 60 minutes: Step 1: Set up your drivers You’ll start using consistent business drivers to evaluate feature value.

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Better medium-term product roadmapping with RICE

The Product Coalition

Why are we pretending like we know what we’ll be doing in 6 months? For a time I lived in Oakland, CA and commuted to my job in Mountain View. 45 miles. Each day, I’d plug a destination into Google Maps and it would give me the fastest route there, but as I drove, it would change that route due to traffic, weather, etc. Comparing, the path that would end up being optimal for me on any given day was often vastly different from what Google had predicted it to be at the beginning of my journey.

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60 minutes to a better plan with Obo

Obo

What can you do to improve your product plan in just 60 minutes? A lot, actually. Plus, you’ll learn some great “pro tips” along the way.