Thu.Mar 14, 2019

How Humanising Your Product can Make all the Difference

Mind the Product

For a bootstrapped product start-up, investing in visual design and illustration to humanise your product can seem like a low priority. You’ve bugs to fix, marketing to fund, and a user feedback log as long as your arm.

How to Negotiate Your Product Management Salary

ProductPlan

Salary negotiation isn’t easy in any profession, but it can be particularly tricky in product management. Whether it’s because some companies don’t have an established product management culture or because the role can differ significantly from place to place, product management candidates have a tough time knowing what the right pay range should be for the job they’re interested in.

What Jon Stewart and The Daily Show can teach you about managing your time

ProductBoard

I met Jon Stewart once. He and the head writer of The Onion were promoting their new book, America (The Book): A Citizen’s Guide to Democracy Inaction, at Poets and Prose in Washington, DC.

Books 78

The art of being truly customer centric: 6 lessons from Survey Monkey’s CMO

Inside Intercom

These days, progressive, modern marketers like you and me are always hearing about customer centric marketing. We know that it’s customers, not brands, who hold the power.

Why Conversational AI Is Key to Customer Service in the Customer Experience Era

In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature. Read the new Tractica white paper to learn how important conversational AI is to your CX strategy.

How to Identify Problematic Product Managers

The Product Coalition

There are thousands of articles, books , videos , and conferences that discuss the traits necessary for you to become the greatest Product Manager ever. However, information on what makes a disastrous Product Manager is much harder to come by.

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The Art of Questioning for Maximum Innovation and Minimum Defensiveness

The Product Coalition

Photo by Emily Morter on Unsplash I quit my job running the Apple Maps PM team last year. I had been thinking about it for a long time but something a mentor said to me was the catalyst.

How to Bring Dead Users Back to Life

Gainsight

You may think your product is healthy, but there’s a scary secret hiding in your data that you may not be equipped to defeat. Why is it that when discussing the health of a product, it’s more common to ask how many active users you have instead of total users?

Remote team meeting etiquette: how to stay polite in a distributed team

RealtimeBoard

Remote team meeting etiquette: how to stay polite in a distributed teamBeatrix Bodó Product Designer at FrontìraNowadays, we don’t have to be in the same space as our team to do our jobs. Instead, we use video conferencing and virtual meeting tools to stay in touch and collaborate across multiple locations.When we meet face-to-face, it’s much […]. The post Remote team meeting etiquette: how to stay polite in a distributed team appeared first on MiroBlog | A blog by Miro

Blog 75

Agile In Every Department: Agile Marketing

Agile Velocity

It’s 2019, and Agile has officially transitioned from a software development methodology to a mindset designed for entire organizations. It truly doesn’t matter what business department you highlight—all have similar problems at the root cause level.

Agile 52

Embedded BI and Analytics: Best Practices to Monetize Your Data

Speaker: Azmat Tanauli, Senior Director of Product Strategy at Birst

By creating innovative analytics products and expanding into new markets, more and more companies are discovering new potential revenue streams. Join Azmat Tanauli, Senior Director of Product Strategy at Birst, as he walks you through how data that you're likely already collecting can be transformed into revenue!

Remote team meeting etiquette: how to stay polite in a distributed team

RealtimeBoard

Remote team meeting etiquette: how to stay polite in a distributed teamBeatrix Bodó Product Designer at FrontìraNowadays, we don’t have to be in the same space as our team to do our jobs. Instead, we use video conferencing and virtual meeting tools to stay in touch and collaborate across multiple locations.When we meet face-to-face, it’s much […]. The post Remote team meeting etiquette: how to stay polite in a distributed team appeared first on MiroBlog | A blog by Miro

Blog 58

Introducing Product Insight: Fast feedback that drives confident product decisions

UserTesting

Product managers play a critical role in the success of modern corporations. They balance business priorities, customer needs, and technical issues in the face of incredibly tight deadlines. Making this challenge even tougher, the customer insight tools used by product … The post Introducing Product Insight: Fast feedback that drives confident product decisions appeared first on UserTesting Blog. CX Design Popular Product Research

Blog 26

Fostering a Collaborative UX Team: Tips from Salesforce, Upwork, Copper Inc., and Zendesk

RealtimeBoard

Fostering a Collaborative UX Team: Tips from Salesforce, Upwork, Copper Inc., and ZendeskOn February 27, we hosted our «Reshaping teamwork» meetup in San Francisco. Together with our guests—Zendesk’s Veevi Rosenstein, Salesforce’s Ben Holland-Arlen, Copper’s Prianka Rayamajhi, and Upwork’s Jessica Drizin—we talked about fostering collaborative UX teams and setting up the right processes to work remotely. Check […].

Blog 53

Fostering a Collaborative UX Team: Tips from Salesforce, Upwork, Copper Inc., and Zendesk

RealtimeBoard

Fostering a Collaborative UX Team: Tips from Salesforce, Upwork, Copper Inc., and ZendeskOn February 27, 2019, we hosted our «Reshaping teamwork» meetup in San Francisco. Together with our guests—Zendesk’s Veevi Rosenstein, Salesforce’s Ben Holland-Arlen, Copper’s Prianka Rayamajhi, and Upwork’s Jessica Drizin—we talked about fostering collaborative UX teams and setting up the right processes to work […]. The post Fostering a Collaborative UX Team: Tips from Salesforce, Upwork, Copper Inc.,

Blog 53

4 Steps to Developing Your Customer Care Strategy

The quality of a customer care strategy can make or break a company, but simply resolving a customer service issue or complaint is no longer enough. Learn the 4 steps that address the major points you need to consider when building a customer care roadmap.

Fostering a Collaborative UX Team: Tips from Salesforce, Upwork, Copper Inc., and Zendesk

RealtimeBoard

Fostering a Collaborative UX Team: Tips from Salesforce, Upwork, Copper Inc., and ZendeskOn February 27, we hosted our «Reshaping teamwork» meetup in San Francisco. Together with our guests—Zendesk’s Veevi Rosenstein, Salesforce’s Ben Holland-Arlen, Copper’s Prianka Rayamajhi, and Upwork’s Jessica Drizin—we talked about fostering collaborative UX teams and setting up the right processes to work remotely. Check […].

Blog 48