Mind the Product

JANUARY 4, 2018

You may have a great idea and polished advertising to go with it, but, for some reason, millennials don’t seem to click with your product. Do you ever wonder why? What can you do about it? Millennials are one of the largest generations by number, and will soon make up 50% of the global workforce according to PWC. But when it comes to customer loyalty, millennials are different.

User Testing 119

User Testing Customer Experience User Experience Customer Feedback 119

First Round Review

JANUARY 4, 2018

The most insightful and transformative pieces of advice we published on the Review in 2017, curated for your perusal and continued excellence. Relevant to everyone working in tech, not just founders.

Technical Review 111

Technical Review 111

Clever PM

JANUARY 4, 2018

So, another year is starting up, and we’re just now starting to unpack ourselves from the holiday break that so many of us take time to enjoy with our families and friends. The best thing about a new year is that the future really is a blank slate, 365 days to make of them what […].

Agile 92

Agile Product Management Product Manager Management 92

TryMyUI

JANUARY 4, 2018

Happy New Year! As we roll into 2018, many of us are refreshing and reevaluating some of the personal goals that we set and perhaps struggled to keep last year. What kind of resolutions can we make as User Experience practitioners? The post 6 UX New Year’s resolutions appeared first on TryMyUI Blog.

UX 45

UX User Experience Customer Experience Blog 45

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

TSIA

JANUARY 4, 2018

For Services organizations, capturing crucial Voice of the Customer (VoC) data can be a challenge. They must strike the right balance between avoiding “survey fatigue” and not asking too much of their customers, while at the same time gathering the most detailed information that can be used to improve processes and the customer experience.

Customer Satisfaction 40

Customer Satisfaction B2C B2B Customer Experience 40