Wed.Dec 11, 2019

A Product Owner’s Guide to Improving Customer Experience

Emerge Insights

People today have an unprecedented number of choices when choosing products and services for their personal life and work. Consumer habits, preferences, and expectations are evolving. The organizations embracing a human-centered approach are outperforming the competition. Businesses can no longer rely on the position, price, features, or pure aesthetics of their product or service to […].

How To Manage Stakeholders When Changing Product Strategy

The Product Coalition

One of the biggest challenges product leaders face is convincing leadership of changes in product strategy. In addition, setting the proper expectations with leadership is a key element for managing your stakeholders.

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Impact Mapping: How to focus on outcomes in product management


Impact Mapping: How to focus on outcomes in product managementAligning work around outcomes instead of just chasing the next feature idea is one of those things that product teams often want to nail, but rarely get right. It’s because most of the frameworks we use prioritize tangible rock-solid features over hard-to-measure effects.Just look at how […]. The post Impact Mapping: How to focus on outcomes in product management appeared first on MiroBlog | A blog by Miro

How to Manage Scheduling Surprises During Customer Validation


Surprises? Never. When it comes to scheduling, we always know exactly when our releases are going into delta. We’re never caught off guard by unexpected critical issues. Our releases roll out continuously, without disruption, just like clockwork.

Facebook Causes Continue to Show Little Promise as Fundraising Tools

Product in Practice: Getting Started with Opportunity Solution Trees at SuperAwesome

Product Talk

Hi there, Product Talk readers! It’s me, Melissa. I’m Teresa’s blog editor. I mostly work behind the scenes here, polishing and proofreading posts prior to publication. But every once in a while, I’ll contribute a post like this one.

More Trending

Six predictions for the UX and CX industries in 2020


As we wrap up another thrilling and fast-paced year in the life of the experience industry, it’s time to take a quick breath, take stock of how far we’ve come and think about what’s in store for 2020.

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IMD Business School: A Short Video Series on the Business Model Canvas


We've recently teamed up with IMD Business School, ranked as the #1 business school in the world by the Financial Times for the last 7 years, to create and launch something truly unique together in 2020. Tools


How to Find Product/Market Fit: A Practical Guide

The Product Coalition

One thing above all makes a successful startup: people who purchase and love the product. If you have that, it means you’ve managed to offer the market exactly what it needs or, in other words, achieved a product/market fit (PMF). But how come it’s so challenging to reach success as a startup?

Geographically Distributed Agile Teams Webinar Dec 17, 2019

Johanna Rothman

I'm stoked to do a webinar with Tom Henrickson, 8 Principles for Successful Distributed Agile Teams. My slides are all ready. And, I bet Tom will ask me a question that sets me off on a rant. If you want to listen to me rant in real time, please join us.

Product Analytics Playbook: Mastering Retention

Why do your users churn? In this guide you'll learn common product pitfalls and how to fix them.

Product Love Podcast: Daniel Mintz, Chief Data Evangelist at Looker


This week on Product Love, I sat down with Daniel Mintz, the chief data evangelist at Looker, a data exploration and discovery business intelligence platform. Daniel studied music and politics as an undergrad and later pursued his Master’s in multimedia engineering.

Piracy Impact Podcast: Revulytics’ Jason Swan


Michael turns the microphone on Jason for a very special episode of the Piracy Impact Podcast! Hear Jason’s software license compliance origin story and how he made the transition from sales to compliance before joining Revulytics.

16 Product Management Tools You Don’t Want to Miss in 2020


2020 is set to be a big year for SaaS. The industry continues to grow at an alarming rate. The good news: You can tap into that growth with your product. Hopefully, the product management tools we’re going to cover will help you out! These are must-have for any PM.

Agile Project Manager, Scrum Master, or Product Owner?

Johanna Rothman

I spoke with a project manager recently. She told me her story. I used to facilitate project teams as a project manager. Why a project manager? Because the project had a beginning and an end. We had (and still have) too many products to keep the same teams on them for a long time.

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6 Steps to Improving Your Application’s Analytics Experience

No one designs bad dashboards and reports on purpose. So why do so many applications have terrible analytics experiences? Download this ebook for secrets to creating dashboards and reports your users will love.

Why aren’t you making great things? Fear.

The Product Coalition

Tools only take you so far. You’ve got to move through the fear that’s holding you back. These are a few of my favorites. Frameworks only go so far. Using tested tools and frameworks takes the guesswork out of the “how” and provides a recipe to follow. But they aren’t enough.

The Many Flavors Of Agile: What’s The Right One For Your Team? | Bethany Pagels-Minor, Apple | BoS USA 2018

Business of Software Conference

Bethany Pagels-Minor, Apple. Agile methodology sounds confusing and difficult, but Bethany Pagels-Minor breaks it down to bite-size slices of delicious cakes that will will help every team work better, communicate better, and provide better returns. Bethany has been a firm believer in agile for many years and has been bringing the joy of lean, kanban, and scrum to the workplaces of many through thoughtful and direct communication and consultation. Warning – do not watch on an empty stomach.

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Why is a Vision Crucial to Your Product?

The Product Coalition

Photo: Pixabay/Vision We dream of various things. Many of us dream of traveling the world or going skydiving. Product Leaders dream of creating and launching a lovely and winning product. The lovely product should generate a value for which customers are willing to pay.

5 Mobile Technology Trends To Watch In 2020


The world has already gone mobile with smartphones becoming ubiquitous and easily accessible to everyone.

The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

Dear CEOs: It’s Truth Time

The Product Coalition

Your Product Managers Have Something to Say. Continue reading on ». innovation healthcare-technology technology leadership product-management

Product Management 2019: Year In Review


What a year. There are so many changes happening in product management as I write this, and the evolution only seems to be accelerating. Our ProductPlan community of writers and speakers (and you) have lead the charge behind these trends.

Can I Get A Copy of the Roadmap?

The Product Coalition

First question on day one. Continue reading on ». career-advice leadership software-development product-management healthcare-technology

Visual designer vs. web designer vs. UX designer: what’s the difference?


The role of ‘designer’ has evolved drastically over the past 10-20 years, and what was once a straightforward job description (‘make things look nice’) — has since branched off into several distinct specialisms, each with their own unique skill sets.

6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

Saying No…But

The Product Coalition

Roadmap discipline and detour management. Or Monday, as product calls it. Continue reading on ». product software-development product-management careers product-development

Why You Need A Pre-Sales Checklist


Every company in the technology industry has a transformation in front of them. At TSIA, we’re seeing incredible patterns emerge in how companies are tackling this transformation, but especially when it comes to sales. Everyone within a tech organization is directly impacted by what a sales transformation is going to look like and what the end-state will be. One thing that’s emerging as a critical success factor is Sales’ ability to deliver a quality subscription deal.

Join the Product Coalition European Tour

The Product Coalition

(and give me a hand if you’d like to help) I’m VERY excited to be able to share that in 2020 I’ll be taking the Product Coalition on tour, across Europe. Since 2014 this community has grown from a publication, to a Slack community of 6,000+ , to a podcast series now with over 1000 listeners.

5 Lessons from SpaceX for Product Managers in 2020

The Product Coalition

What would it take to put humanity on Mars? Apparently it’s going to take six thousand passionate employees, and one real-life Iron Man CEO. Welcome to SpaceX. Humanity has looked to the stars for centuries, but we’ve been exploring it for ourselves for less than a hundred.

The Product Manager's Guide to Retention

This book walks through multiple aspects of retention, including why it’s so important, how to best measure it, and how to set goals for the different stages of retention. It also provides strategies for improving retention across the customer journey.

How to Save WeWork

The Product Coalition

As recently as three months ago, WeWork was a high-flying startup headed for an IPO with a $47 billion market cap. Since then, they have… Continue reading on ». patch wework jobs-to-be-done investment market-size

Unlocked — The full Product Management Podcast Melbourne Series

The Product Coalition

Checkout the world of Product Management through the lives of 7 very different product people, all based in Melbourne, Australia. This exclusive product podcast series will show you just what product management, ethics, services, and design mean to the passionate product people of Melbourne. Every episode is laid back, enjoyable, and caffeine fuelled thanks to our location sponsor Proud Mary Coffee Roasters ( AU | USA ) Melbourne Series #1?—?