Gainsight

JUNE 5, 2025

The evolution of customer success (CS) has been astonishing to see. What started as an extension of support turned into a strategic partnership with customers. Todays CS teams function more like revenue drivers for organizations around the world. During the first decade, changes happened naturally within CS teams. But in the last few years, with the development and implementation of AI, the potential for growth is exponential.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Vision 52

Userpilot

JUNE 5, 2025

As a product manager at Userpilot, I’ve had the chance (and let’s be honest, responsibility) to try out major onboarding automation tools in this space. That includes Appcues, Userflow, Userguiding, and Pendo, besides our own platform. In this post, I’ll walk you through how these tools compare based on actual, hands-on use, not just pricing tables and feature checklists.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Gocious Blog

JUNE 5, 2025

Here’s a simple truth: When it comes to your product line, resource allocation and risk management MUST be strategically aligned with your core business goals. That’s why manufacturers place such an emphasis on product portfolio planning.

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Management Management Product Management Product Manager 52

NextBigWhat

JUNE 5, 2025

Accel partner Rich Wong predicts that out of the 1,000+ technology unicorns, around 1 in 5 are likely to fail despite their billion-dollar valuations. This warning sheds light on the high-risk nature of the tech startup ecosystem, emphasizing the challenges even well-funded companies may face. The insight serves as a reminder for investors and entrepreneurs to be prepared for the volatile nature of the industry.

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Startups Technology 52

Product managers have long relied on the Minimum Viable Product (MVP), but in the age of AI, a minimum AI-Ready Product (MAP) – an evolution of the MVP that ensures a product is not just functional but ready to leverage AI from day one has become crucial

Product Management

Mind the Product

JUNE 5, 2025

In the rapidly evolving landscape of AI product development, one skill has emerged as critically important yet often overlooked: the ability to write and implement effective AI evaluations, or “evals” as they call it. As Kevin Weil, CPO of OpenAI, put it succinctly: “Writing evals is going to become a core skill for product managers.

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Lenny Rachitsky

JUNE 5, 2025

Listen now: YouTube // Apple // Spotify Brought to you by: Productboard —Make products that matter Stripe —Helping companies of all sizes grow revenue OneSchema —Import CSV data 10x faster Mike Krieger is the chief product officer of Anthropic and the co-founder of Instagram. After leaving Meta, he co-founded Artifact, an AI-powered news app that I absolutely loved, and joined Anthropic to lead product in 2024.

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User Testing Research Software ChatGPT Product Research 67

NextBigWhat

JUNE 5, 2025

Amazon has established a new research and development group to work on agentic AI and robotics, aiming to enhance the skills of its warehouse robots. The focus is on creating an agentic AI framework that can empower robots to make more autonomous decisions. This move underscores Amazon's commitment to advancing automation and technology in its operations.

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Research Software Framework Technology Development 52

NextBigWhat

JUNE 5, 2025

Perplexity, a tech company, received a staggering 780 million queries in the previous month, as confirmed by its CEO, Srinivas. The company is optimistic about sustaining this growth with the upcoming Comet browser project. The post Perplexity CEO Reveals 780 Million Queries Last Month appeared first on nextbigwhat.

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NextBigWhat

JUNE 5, 2025

Anthropic's co-founder, Jared Kaplan, explains the decision to limit Windsurf's direct access to Claude AI models amid speculation of OpenAI acquiring the startup. The move aims to protect Anthropic's technology and avoid any potential conflicts of interest by selling to a competitor. The post Anthropic Cuts Access to AI Models Amid Acquisition Rumors appeared first on nextbigwhat.

Startups 52

Startups Technology 52

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Demo

NextBigWhat

JUNE 5, 2025

Kuaishou Technology's Kling AI video generator is among the top-earning globally and is expected to achieve $100 million in sales by February. The impressive performance of Kling AI reflects the growing success of AI-powered video technologies in the market. The post Kuaishou’s Kling AI Video Generator to Hit $100 Million Sales by February appeared first on nextbigwhat.

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Technology Marketing 52

NextBigWhat

JUNE 5, 2025

Aravind Srinivas, CEO of Perplexity, believes that AI agents with access to apps will become a crucial battleground on the web, emphasizing the need for their integration. He warns against OpenAI gaining control of Chrome, stating it could have negative implications for the open Web's future. The post CEO of Perplexity Foresees AI Agents as Key in Future Web Battle appeared first on nextbigwhat.

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NextBigWhat

JUNE 5, 2025

Amodei, CEO of Anthropic, believes AI is advancing too rapidly for a blanket law ban, predicting fundamental changes in the world within 2 years, challenging the idea of a 10-year freeze on state AI laws. The post Anthropic CEO Opposes Decade-Long Freeze on State AI Laws appeared first on nextbigwhat.

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NextBigWhat

JUNE 5, 2025

Anthropic has launched a specialized set of AI models, called 'Claude Gov,' specifically designed for U.S. national security customers. These custom models offer tailored solutions to address the unique needs and challenges of national security operations. The post Anthropic Introduces Custom AI Models for U.S. National Security Clients appeared first on nextbigwhat.

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Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

Data Visualization

NextBigWhat

JUNE 5, 2025

Builder.ai has filed for bankruptcy in the US following the seizure of a significant portion of funds by creditors from the British startup's bank accounts. This financial setback underscores the challenges faced by the company, with implications for its operations and future prospects. The post Builder.ai Declares Bankruptcy as Creditors Seize Accounts appeared first on nextbigwhat.

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Banking Startups 52

NextBigWhat

JUNE 5, 2025

Angelo Sotira, founder of DeviantArt, is developing a high-end digital art display priced at $22,000, targeting serious digital artists and collectors. Sotira founded DeviantArt as a teenager, building a significant community for artists in the early 2000s. This new display is set to cater to the evolving needs of the digital art world. The post DeviantArt Founder Creating $22,000 Digital Art Display appeared first on nextbigwhat.

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Development 52

NextBigWhat

JUNE 5, 2025

Social network X has updated its developer agreement to prohibit third parties from using its content for training large language models, impacting AI development. This change aims to address concerns about privacy and misuse of user data in AI applications. The move reflects growing scrutiny and regulation of AI technologies' ethical and legal implications.

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Artificial Inteligence Technology Development 52

NextBigWhat

JUNE 5, 2025

Toma, an AI voice startup founded in early 2024, has seen success with its voice agents in car dealerships. The startup, co-founded by Monik Pamecha and Anthony Krivonos, recently secured funding from a16z, despite the founders not initially planning to work in car dealerships. The post Toma’s AI Voice Agents Thrive in Car Dealerships, Secures Funding from a16z appeared first on nextbigwhat.

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Startups 52

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Data Visualization

NextBigWhat

JUNE 5, 2025

Microsoft CEO Satya Nadella reassures that the partnership with OpenAI is evolving but continues to be strong, emphasizing the importance of collaboration. The alliance between Microsoft and OpenAI remains crucial for advancing artificial intelligence technologies and innovation in the industry. The post Microsoft CEO Affirms Strong Partnership with OpenAI Amid Changes appeared first on nextbigwhat.

Artificial Inteligence 52

Artificial Inteligence Technology 52

NextBigWhat

JUNE 5, 2025

Meta Platforms Inc. CTO Andrew Bosworth highlights a cultural shift in Silicon Valley, making it more acceptable for tech companies to support the US military. This shift is reflected in Meta's push into defense technology, indicating a changing attitude towards military collaborations in the tech industry. The post Meta Embraces Defense Tech in Cultural Shift, CTO Notes appeared first on nextbigwhat.

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CTO Technology 52

NextBigWhat

JUNE 5, 2025

Alphabet CEO Sundar Pichai addresses concerns in a Bloomberg interview about AI potentially replacing jobs within the company's 180,000-person workforce. Pichai emphasizes the company's expansion plans and expresses confidence in the future of AI technology. The statements aim to reassure employees and stakeholders about Alphabet's strategic direction amidst ongoing advancements in artificial intelligence.

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Artificial Inteligence Technology 52

NextBigWhat

JUNE 5, 2025

TPG Angelo Gordon has been revealed as an anchor investor in a debt package for Elon Musk's artificial intelligence startup, xAI Corp. The backing from TPG signifies a vote of confidence in Musk's venture and may provide the necessary financial support for xAI Corp to further develop its AI technologies. The partnership between TPG and xAI Corp could potentially lead to significant advancements in the AI industry.

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Artificial Inteligence Startups Technology Development 52

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Product Management

NextBigWhat

JUNE 5, 2025

Apple lost its request to delay a court order mandating it allow App Store developers to direct users to web purchases without commission. The decision could have significant implications for Apple's revenue and business model as it may lead to reduced income from App Store commissions. This ruling marks a setback in Apple's ongoing legal battles over its App Store practices.

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Development 52

NextBigWhat

JUNE 5, 2025

Reddit has filed a lawsuit against Anthropic for reportedly using Reddit's data to train AI models without a proper licensing agreement. The complaint was filed in a Northern California court. The lawsuit highlights the importance of proper data usage agreements in the tech industry. The post Reddit sues Anthropic for not paying for training data appeared first on nextbigwhat.

Data Visualization 52

Data Visualization 52

NextBigWhat

JUNE 5, 2025

Klarna CEO Sebastian Siemiatkowski announced plans to blend human employees and AI workers for personalized VIP customer service, emphasizing the importance of a human touch. This decision aims to strike a balance between automation and human interaction in providing top-notch customer support. The move reflects Klarna's commitment to enhancing customer experience through a combination of technology and human resources.

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Customer Experience Technology 52

NextBigWhat

JUNE 5, 2025

ChatGPT has introduced meeting recording functionality along with connectors for Dropbox, Box, SharePoint, OneDrive, and Google Drive. This update enables ChatGPT to access information across various storage platforms to better assist users in their queries. The post ChatGPT Enhances User Experience with Meeting Recording and Connectors for Popular Storage Services appeared first on nextbigwhat.

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ChatGPT Customer Experience User Experience Information 52

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